Tribe Pricing, Features, Reviews & Comparison of Alternatives

Tribe

Cloud-based community platform for branded communities

4.74/5 (38 reviews)

Tribe overview

What is Tribe?

Tribe is a cloud-based community platform designed to help businesses of all sizes build modern online communities where members can connect under their brand. Users can explore, follow, ask questions, start discussions and participate in polls, as well as upvote, comment and share multiple types of content. Tribe offers a white label solution, allowing users to adapt the design to fit their brand and engineer it to integrate it with their website. Users can even add their site header/footer to blend it seamlessly with their site navigation.

Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. Leverage integrations with third party apps to automate processes, and add functionalities such as polls, events, Q&As. Tribe supports integrations with Slack, Telegram, Zapier, and more. API access enables users to build custom integrations. Gamification tools serve to enhance user-engagement through points, badges and a leaderboard. A personalized feed allows users to follow the people, topics or questions which matter to them most. Analytics help users gain valuable insight into community performance.
tribe.so

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 16 other languages, Danish, Dutch, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Taiwanese, Turkish, Ukrainian
Tribe screenshot: Members can follow the people, topics and questions that matter most to themTribe Short Video Demo (6 min) - March 2019Tribe screenshot: View topics and discussions conveniently via mobileTribe screenshot: Incentivize and give credit to community members by giving them points and badgesTribe screenshot: Users can request an answer from the most relevant people when asking or reading questionsTribe screenshot: Tribe offers a white-label solution, allowing users to customize the platform to suit their branding requirementsTribe screenshot: Enterprise social network

Tribe reviews

Excellent
28

Very good
10

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.8
  4.9
Harriet Ramos

Launched our mobile community within 2 weeks!

Used weekly for 1-2 years
Reviewed 2020-01-09
Review Source: Capterra

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Pros
In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Cons
There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Response from Tribe


Hi Harriet,

We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites.

We'll continue to improve our API and documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike van der Valk

A very promising tool with an amazing team behind it!

Used daily for 6-12 months
Reviewed 2020-04-24
Review Source: Capterra

We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

Pros
The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

Cons
I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mateus Yonathan 🦅

Implement Tribe for eaglepay.io Community Engagement

Used monthly for free trial
Reviewed 2018-11-29
Review Source: Capterra

I am satisfy so far. Since the development keep going for the new features.

Pros
Similar to Quora but more advanced. Coin reward distribution is a plus.

Cons
The navigation will make confuse at the beginning.

Response from Tribe


Hi Mateus,

Appreciate you for sharing your experiences.

Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities.

Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive.

Thanks again for your review; we hope to see you as our successful customer in future.

Best Regards,
Team Tribe

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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NaveenKumar Namachivayam

Grow your community with less effort

Used daily for 1-2 years
Reviewed 2020-04-09
Review Source: Capterra

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

Pros
Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

Cons
On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim Young, M.S.

Easy community platform

Used weekly for less than 6 months
Reviewed 2020-05-05
Review Source: Capterra

Pros
Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date.

Cons
Limited chat feature, although there is a Telegram integration that works well.

Response from Tribe


Hi Jim,

Thanks for the feedback. Glad to see that you found the platform intuitive and easy-to-use!

Regarding chat feature - we're releasing the real-time chat feature by the end of this month.

We look forward to serving you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tribe pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Plus: $85/month
Premium: $249/month
Enterprise: Contact Tribe for pricing.

Tribe features

API
Access Control
Automatic Notifications
Content Management
Customizable Branding
Data Import/Export
Reporting & Statistics
Search Functionality
Social Media Integration
Third Party Integration

Activity Dashboard (113 other apps)
Custom Forms (82 other apps)
Customizable Templates (144 other apps)
Drag & Drop Interface (113 other apps)
Electronic Payments (94 other apps)
Product Catalog (83 other apps)
SEO Management (80 other apps)
Template Management (78 other apps)
Website Management (80 other apps)
eCommerce Management (84 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Tribe

Key features of Tribe

  • API
  • Access control & permissions
  • Analytics
  • Artificial intelligence
  • Brand management
  • Commenting
  • Community management
  • Content moderation
  • Content sharing
  • Custom domain
  • Discussions/forums
  • Explore, follow, ask questions, etc.
  • Gamification
  • Group management
  • Ideation/crowdsourcing
  • Member directory
  • Membership management
  • Newsletter management
  • Performance monitoring
  • Personalized activity/news feed
  • Points & badges
  • Polls
  • Search functionality
  • Single sign-on
  • Slack, Telegram, Zapier integrations, & more
  • Smart targeting
  • Social media tagging
  • Upvote management
  • User invites
  • User profiles
  • User roles management
  • Virtual currency
  • White label platform
  • Widgets
View All Features

Benefits

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

• Get started with out free plan -- build communities with unlimited members and content.