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Tribe Logo
Tribe

Cloud-based community platform for branded communities

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Tribe Pricing, Features, Reviews and Alternatives

Tribe product overview

Price starts from

99

Per month

Flat Rate

What is Tribe?

Tribe is a cloud-based community platform designed to empower enterprise-grade customer communities where members can connect and engage. Users can explore, follow, ask questions, start discussions, participate in polls, upvote, comment, and share multiple types of content. Tribe offers a white label solution, allowing the community admins to adapt the design to fit their brand and engineer it to integrate it with their website. Admins can even add their site header/footer to blend it seamlessly with their site navigation.

Key benefits of using Tribe

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

• Get started with out free plan -- build communities with unlimited members and content.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

Tribe pricing information

Value for money

4.7

/5

84

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tribe features

Functionality

4.5

/5

84

Total features

71

6 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Activity Dashboard
Content Management
Reporting/Analytics
Reporting & Statistics
Data Import/Export

Functionality contenders

Tribe users reviews

Overall Rating

4.8

/5

84

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

65

18

1

0

0

Pros
Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price.
M so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.
I am amazed at the price. You can't get software with this great quality anywhere else at this price.
Cons
I can't think of anything that it is missing at this time.
Features were somewhat limited and not very customizable.
Customization is limited to colors and graphics.

Overall rating contenders

Overall Rating

Loving Tribe!

Reviewed a year ago

Transcript

Nadine R.: My name is Nadine, I am a women's empowerment mentor, and I give Tribe a four out of five....

AvatarImg
AvatarImg

Anthony R.

Marketing Manager

Sports, 1-10 employees

Review source

Overall Rating

Amazing Community Platform

Reviewed a year ago

Transcript

Anthony R.: Hello. My name is Anthony. I'm a Digital Marketing Manager, and I will review Tribe with...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Launched our mobile community within 2 weeks!

Reviewed 3 years ago

We could see better customer engagement after adding the social component inside our app to help the members connect with each other.

Pros

In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app.

Cons

There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation.

Vendor response

Hi Harriet, We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites. We'll continue to improve our API and documentation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

From MVP to MVP, Tribe is the gift that keeps on giving

Reviewed 2 months ago

Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em)

Pros

I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.

Cons

Again, when I bought the software, it had a long way to go. But it's made incredible strides since then, and I'm glad I purchased! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

F Minus on the most important feature - posting and commenting

Reviewed 2 years ago

Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

Pros

It looks good. It's easy to get up and running. And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.

Cons

Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, & Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post. So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend. Facebook,...

Vendor response

Dear Anonymous Client, We appreciate that you took the time to post this review and found Tribe easy-to-use. However, the information regarding the ability to add images in replies in this review is not correct. Members can add pictures to replies and answers in all of the four content types. Please reach out to our success team and we'd be happy to help you. Please be assured that Tribe allows members to add pictures to "Answer", "Reply", "Questions", "Articles", "Discussion", and "Post". Best, Team Tribe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Grow your community with less effort

Reviewed 2 years ago

Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger.

Pros

Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique.

Cons

On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Loving Tribe!

Reviewed 2 years ago
Pros

Tribe is an amazing platform, and I'm so glad that I discovered it. I've been able to create a beautiful portal for the members of The Queen Klass and so far everyone is loving the experience! I'm excited to see what new and interesting features become available! Great work and many thanks to the Tribe team!

Cons

Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this.

Vendor response

Hi Nadine, Thanks for your kind words. Love that you were able to launch a modern community to connect your audiences. Livestreaming is a popular request. Currently, our customers are using the live streaming functionality of Zoom, Facebook, and YouTube and embedding the same in the community. That said, we'd have a much better solution for this in 2021 (Q2). Best, Team Tribe

Tribe FAQs and common questions

Q. What type of pricing plans does Tribe offer?

Tribe has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Tribe?

Tribe has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Tribe support?

Tribe supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian


Q. Does Tribe offer an API?

Yes, Tribe has an API available for use.


Q. What other apps does Tribe integrate with?

Tribe integrates with the following applications:
Google Analytics 360, Telegram, Zapier, Amplitude, Stripe, Salesforce Sales Cloud, SendGrid, Slack, Google Cloud Platform, Meta for Business, Mixpanel, Google Calendar, HubSpot Sales Hub, Intercom


Q. What level of support does Tribe offer?

Tribe offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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