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Slack vs Microsoft Teams Comparison

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Overview

If you’re in the market for collaboration software, Slack and Microsoft Teams are two products worth considering. But how do their features, functionality, and pricing stack up against each other? Let’s take a look.


Slack is a single workspace that connects users with the people and tools they work with every day, no matter where they are or what they do. Supported platforms include web-based, iPhone, and Android devices. Mobile integration, personalized profiles, tagging, file transfer, and collaboration tools are some of its key features. It integrates with third-party applications such as Google Drive, GitHub, and Twitter.


Microsoft Teams is a chat-based workspace within Office 365 which lets users collaborate on documents, make voice and video conference calls, view chat logs, and more. Users can access the software via web-based, iPhone, and Android devices. Some of its key features include role-based permissions, meeting management, file management, email integration, and project planning. It also integrates with third-party apps such as Microsoft 365, Trello, and Zendesk.


Keep reading for a more in-depth comparison of these two products.

Category Leaders
Category Leaders
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

User verdicts

AvatarImg

Erika chose Slack

AvatarImg

David chose Microsoft Teams

Video & Screenshots

No videos yet

Pricing

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

15,166

5,178

828

120

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

7.9K

5

4

3

2

1

4,517

2,652

633

112

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.

AR

Anonymous Reviewer

I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.

SA

Sarah A.

Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.

EJ

Elyse J.

Pros

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

AR

Anonymous Reviewer

Overall MS Teams is a very good software with amazing features and amazing customer support.

DB

Divyang B.

Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

SE

Shandi E.

Cons

While they are only visible to me, I am always worried that I accidentally posted something wrong.

AR

Anonymous Reviewer

I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.

AR

Anonymous Reviewer

I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.

DR

Dianne R.

Cons

When video is being used and when a different background is used and when the person moves it looks very fake and weird.

AJ

Ann J.

It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

MS

Marissa S.

The most frustrating part is that teams can crash if there are too many people on at once.

SJ

Stephanie J.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features80
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audio Capture
  • Authentication
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Data Import/Export
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For Small Businesses
  • Full Text Search
  • Group Management
  • HIPAA Compliant
  • Host Controls
  • In-App Training
  • Interaction Tracking
  • Internal Meetings
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Member Directory
  • Messaging
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Notes Management
  • On-Demand Webcasting
  • Onboarding
  • Online Voice Transmission
  • PBX
  • Percent-Complete Tracking
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Real Time Data
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management
  • Team Chat
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Workflow Management
  • Total features89
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Archiving & Retention
  • Assignment Management
  • Audio Calls
  • Audio Capture
  • Authentication
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Billing & Invoicing
  • Brainstorming
  • Budget Management
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Data Import/Export
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Sales Teams/Organizations
  • For Small Businesses
  • Full Text Search
  • Group Management
  • HIPAA Compliant
  • Host Controls
  • In-App Training
  • Interaction Tracking
  • Internal Meetings
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Member Directory
  • Messaging
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Notes Management
  • On-Demand Webcasting
  • Onboarding
  • Online Voice Transmission
  • PBX
  • Percent-Complete Tracking
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Real Time Data
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management
  • Team Chat
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Workflow Management

Integrations

  • Total integrations2053
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations679
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

Great collaboration tool

Reviewed a month ago

I love Slack. It's intuitive and easy to use but powerful at the same time. Yes, the fact that Microsoft Teams can integrate with the office suite seamlessly is convenient but I can live without that in exchange of a better and more reliable interface.

Pros

Great for working with distributed teams. Enables a digital workplace: people can feel as part of a team despite working remotely. Easy to use. Easy to organise projects into channels. Much better UX than Microsoft Teams.

Cons

It doesn't integrate with Microsoft Office like Microsoft Teams does (obviously).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Slack logo

Slack

Gets the job done

Reviewed 10 months ago
Pros

I appreciate how little resources it asks of your machine.

Cons

It is not nearly as intuitive as Microsoft Teams

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Slack logo

Slack

The best and most easy to use chat software for tech teams

Reviewed 3 years ago
Pros

Slack is super easy to use, and it's very intuitive. The mobile app is great, and it has tons of integrations to complement your workflow.

Cons

It's a little more expensive than competitors like Microsoft Teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

Slack is one of the premier collaboration services

Reviewed 4 years ago
Pros

Slack is very user friendly in terms of layout, and gives Microsoft Teams a run for its money. The ability to create groups for individual projects keeps clutter out of emails while also ensuring only relevant team members receive project communications for projects in which they're involved.

Cons

Slack is expensive compared to other collaboration services (Microsoft Teams, Skype, etc.). With Microsoft Teams included in our Office subscription, we're having a hard time justifying the cost of Slack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

We've forgotten email communication after joining Slack

Reviewed 3 years ago

We're a remote first Startup so it's very essential for us to communicate and co-ordinate on a real time basis.

Pros

The massive availablity of native integrations is the reason we've joined Slack. Secondly sharing files and links is damn easy on it.

Cons

The pricing. Seriously there're many free alternatives like Telegram, Microsoft Teams & Whatsapp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Slack review

Reviewed 3 years ago
Pros

I enjoy how easy it is to navigate and communicate with others.

Cons

I do not like how is sync's to the Microsoft teams app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

Slack

Reviewed 2 years ago

Direct messaging is a must these days, with busy and remote workers. The different channels keep everything organized and ensure that the right people are getting the info they need, without bothering those it doesn't apply to.

Pros

I love the way Slack integrates with different apps like Google and Asana! It's very easy to share documents, coordinate calendars, and make sure everyone is up to date.

Cons

Unfortunately the cost is a challenge for our team, especially when Microsoft Teams is included already with our Microsoft subscription.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Keeps us in constant communication

Reviewed 7 months ago

I stay in contact with my coworkers (and friends) and it's always so easy.

Pros

Slack is visually pleasing - I like that you can upload custom reactions and make it fun for everyone involved

Cons

Slack is great, but it's not quite as all-encompassing as Microsoft Teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Slack logo

Slack

Slack is a good means of indivudual and cross-team communications

Reviewed 3 years ago

Slack is easy to use, but is also limited compared to Microsoft Teams.

Pros

Slack makes it easy to communicate with a coworker across the hall or across the world, and to set up groups for team and cross-team collaboration.

Cons

Doesn't integrate with other software as easily as Microsoft Teams does, for obvious reasons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Slack logo

Slack

Great instant messaging platform

Reviewed 4 years ago

It's helped improve communications between teams without relying on Microsoft licensing

Pros

I love the ease of use, the many different options and plugins and customizations, and the integration of the desktop and mobile applications. Our devs adore it.

Cons

I wish the message history was easier to search. We have the paid product so we do have history save, but I still miss being able to search my conversation history from Skype for Business in Outlook. Also Skype for Business provides screen sharing which is useful in a corporate IT infrastructure environment, although I don't know how feasible it would be to add that to Slack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support