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Slack vs Symphony Communication Comparison (2026)

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Slack logo

Slack

Symphony Communication logo

Symphony Communication

Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Symphony Communication offers four interconnected platforms, including messaging, voice, directory, analytics, designed for the financial services industry. Trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

24.2K

5

4

3

2

1

17.4K

5.7K

912

127

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.4

20

5

4

3

2

1

10

8

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“Channels help keep discussions organized by project or department, file sharing is seamless, notifications can be customized to reduce distractions, and the powerful search feature makes it easy to retrieve older conversations.”
EW

Emilia W.

Network Support Coordinator

“The intuitive interface, reliable performance, and wide range of integrations have helped streamline our daily workflows and improve productivity. While there are occasional challenges with managing large volumes of messages and notifications, the benefits far outweigh these minor drawbacks.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

“What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it).”
Verified reviewer profile picture

James W.

Salesforce Administrator

Pros

“Great integration with other applications.”
Verified reviewer profile picture

Tiago F.

AI Delivery

Cons

“Notification management can also be challenging in active workspaces, leading to information overload if not carefully configured. While Slack offers powerful search capabilities, finding older conversations or specific files is not always as intuitive as it could be.”
CF

Cristiano F.

Consultant

“The only time I get frustrated with it is when I need to invite partners (from external companies) into our workspace for targeted deal collaboration. When those folks come from organizations stuck with Teams, it's not easy to get them to adopt it for a limited time, even though it's easy enough to add them to the dedicated Slack workspace.”
Verified reviewer profile picture

Alicia R.

Director, Business Development

“The lack of proper conditional logic (if/then branching) is frustrating. If you want to build complex, multi-step flows with different outcomes based on user input, the native builder just can't handle it.”
Verified reviewer profile picture

Denis M.

Recruiter

Cons

“Only downside.. no phone integration and screenshare which need to be improved”
Verified reviewer profile picture

Vishnupriya I.

Manager

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features106
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Sharing
  • Customizable Templates
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Employee Engagement
  • Encryption
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Group Messaging
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Notes Management
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Project Management
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Server Monitoring
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Whiteboard
  • Widgets
  • Workflow Management
  • Total features29
  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio Capture
  • Authentication
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Sharing
  • Customizable Templates
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Directory
  • Employee Engagement
  • Encryption
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For Sales Teams/Organizations
  • Full Text Search
  • Group Management
  • Group Messaging
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Member Directory
  • Messaging
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Notes Management
  • Presentation Streaming
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Project Management
  • Projections
  • Read Receipts
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Server Monitoring
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Troubleshooting
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Visitor Management
  • Whiteboard
  • Widgets
  • Workflow Management

Integrations

  • Total integrations176
  • 5pm
  • Acquia Web Governance
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • CheckMarket
  • Checkfront
  • CircleCI
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Confluence
  • Continu
  • Copper
  • Databox
  • Datadog
  • Dropbox
  • Dropbox Sign
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • Genesis
  • GetResponse
  • GitHub
  • GitLab
  • GoCo
  • GoTo Meeting
  • Google Calendar
  • Google Docs
  • Google Workspace
  • Greenhouse
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Help Scout
  • Helply
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal Payments
  • Peeklogic Salesforce – Jira Connector
  • Pivotal Tracker
  • Polly
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Qualtrics Market Research
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SatisMeter
  • SendPulse
  • Setmore
  • Sisense
  • Small Improvements
  • SnapComms
  • SolarWinds Pingdom
  • SolarWinds Service Desk
  • Spinify
  • Stripe Payments
  • SupportBee
  • SurveyMonkey
  • Symantec Asset Management Suite
  • TINT
  • Talkdesk
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Unqork
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • WhatsApp
  • Wishpond
  • Woopra
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Phone
  • Zoom Workplace
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital
  • Total integrations13
  • 5pm
  • Acquia Web Governance
  • Aha!
  • Airbrake
  • Aircall
  • Airtable
  • Amplitude
  • Any.do
  • AppSignal
  • Asana
  • Assembla
  • Automile
  • Azuqua
  • AzureDesk
  • Baremetrics
  • Beanstalk
  • Betterworks
  • BigTime
  • Bitbucket
  • Blitz
  • Bonusly
  • Box
  • Brand24
  • Breezy
  • BugSnag
  • CATS
  • Calamari
  • Calendly
  • CallPage
  • Callmaker
  • Cayzu
  • Chartbeat
  • CheckMarket
  • Checkfront
  • CircleCI
  • ClearSlide
  • ClickMeeting
  • ClickUp
  • ClockIt
  • Confluence
  • Continu
  • Copper
  • Databox
  • Datadog
  • Dropbox
  • Dropbox Sign
  • Egnyte
  • Envoy
  • Favro
  • Figma
  • Flow
  • FlowVella
  • Freshdesk
  • Freshservice
  • Front
  • Geekbot
  • Genesis
  • GetResponse
  • GitHub
  • GitLab
  • GoCo
  • GoTo Meeting
  • Google Calendar
  • Google Docs
  • Google Workspace
  • Greenhouse
  • HaloPSA
  • HappyFox Chat
  • HappyFox Help Desk
  • Help Scout
  • Helply
  • Hive
  • Hoopla
  • Hootsuite
  • HotGloo
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IFTTT
  • ITM Platform
  • Intervals
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kixie PowerCall & SMS
  • Kudos
  • Lattice
  • LeadDyno
  • Learn:Up
  • Lessonly
  • Lever
  • Librato
  • Lime Connect
  • LiveAgent
  • Localize
  • Locowise
  • Lucidchart
  • MVISION Cloud
  • Mailjet
  • MeisterTask
  • Mention
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft To Do
  • Miro
  • Nagios XI
  • Netskope One Platform
  • New Relic
  • Notion
  • Okta
  • OneDrive
  • OpsGenie
  • Ortto
  • PagerDuty
  • Papertrail
  • PayPal Payments
  • Peeklogic Salesforce – Jira Connector
  • Pivotal Tracker
  • Polly
  • PractiTest
  • Procurify
  • ProdPad
  • ProductPlan
  • Pulseway
  • Qualtrics Market Research
  • Qwilr
  • Rainforest QA
  • Raven Tools
  • Raygun
  • Re:amaze
  • Redbooth
  • Repuso
  • Rollbar
  • Sage HR
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SatisMeter
  • SendPulse
  • Setmore
  • Sisense
  • Small Improvements
  • SnapComms
  • SolarWinds Pingdom
  • SolarWinds Service Desk
  • Spinify
  • Stripe Payments
  • SupportBee
  • SurveyMonkey
  • Symantec Asset Management Suite
  • TINT
  • Talkdesk
  • Tellent Recruitee
  • Time Doctor
  • TimeCamp
  • Todoist
  • Trakstar Hire
  • Trello
  • TriNet HR Plus
  • Twine
  • Twitter/X
  • Unqork
  • UpKeep
  • UpRaise
  • Usersnap
  • VibeCatch
  • Vigil
  • WebHR
  • Webex Suite
  • WhatsApp
  • Wishpond
  • Woopra
  • Zapier
  • Zendesk Suite
  • Zoho Billing
  • Zoho Books
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Projects
  • Zoom Phone
  • Zoom Workplace
  • absence.io
  • monday AI Work Platform
  • smartQ
  • truDigital

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