smartcrowds Pricing, Features, Reviews & Comparison of Alternatives


Innovation management & organisational improvement software

5.0/5 (1 review)

smartcrowds overview

Smartcrowds is a cloud-based organisational improvement and innovation management solution designed to help organisations formalize innovation programs. Suitable for all sectors including public, education, healthcare, transportation and enterprise, Smartcrowds aims to facilitate idea collection, employee management, change management and organisation improvement activity.


Pricing options
Value for money
View Pricing Plans


Business size



Europe, United Kingdom

Supported languages

smartcrowds screenshot: Submit idea using customized data entry formsmartcrowds overviewsmartcrowds screenshot: Follow different groups to see their ideassmartcrowds screenshot: Review to-do list and check any overdue taskssmartcrowds screenshot: Comment on ideas smartcrowds screenshot: View activity on dashboardsmartcrowds screenshot: Access features on laptop, tablet or mobile devices

smartcrowds reviews


Very good
Value for money
Ease of use
Customer support
Ken Willcox

smartcrowds has really helped us improve our processes, quality and customer satisfaction.

Used daily for 2+ years
Reviewed 2018-02-15
Review Source: Capterra

More engaged input from our employees Improved procesess Better quality projects for our customers Reduction of repeat issues Identification of new product and service offerings* Easy to use, engaging and slick user interface * Great campaign management feature * Massively configurable - we use smartcrowds for Idea Generation, Employee Engagement, Project Reviews and Incident Management * The customisable notifications and email templates have made it really easy for us to keep staff abreast of all new content and change management initiatives. * smartcrowds has a great in-built action assignment and tracking feature which means we don't need to track progress of green-lighted ideas in a separate application * Great mobile responsive design which enables our teams to capture ideas on the go. * The Facebook/LinkedIn style news Feed is a great feature - this has really helped our staff get up to speed with the system really quickly, and has driven high system interaction rates. * Open innovation feature has been really useful for getting genuinely useful input from our customers * The custom forms designer has proved to be a great feature - since we use the system for a number of different use cases, these have enabled us to ensure that staff are submitting the right information for effective assessments to be carried out. * Out of the box Office 365 User Authentication was a real bonus for our IT team. * The embedded PowerBI based reporting solution is incredibly fast and powerful, and provides a range of analytics and insights that I haven't seen elsewhere.

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smartcrowds pricing

Pricing options
Free trial
View Pricing Plans

Contact Smartcrowds directly for detailed pricing information.

smartcrowds features

Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Collaborative Workspace
Customizable Branding
Document Storage
Permission Management
SSL Security
Search Functionality
Third Party Integration

API (202 other apps)
Chat (122 other apps)
Communication Management (92 other apps)
Document Management (91 other apps)
Drag & Drop Interface (123 other apps)
File Management (100 other apps)
Projections (113 other apps)

Additional information for smartcrowds

Key features of smartcrowds

  • Engagement monitoring
  • Workflow management
  • Collaboration tools
  • Ideation / crowdsourcing
  • Discussion threads
  • Change management
  • Product development & commercialization
  • Goal setting / tracking
  • Goal management
  • Deadline tracking
  • Progress reports
  • Progress tracking
  • Summary reports
  • Custom forms
  • Campaign management
  • Prioritizing
  • Tagging
  • Social interface
  • Ratings
  • Comments
  • Automatic notifications
  • Discussion reaction tracking
  • Custom survey forms
  • Assignment management
  • Embedded PowerBI
  • Unlimited Configurable Surveys
  • Kiosk and Desktop/tablet/smartphone
  • Embedded Azure Sentiment Text Analytics
  • O365
  • Embedded Azure Search
  • Thumbs Up/Down
View All Features


Set deadline dates to boost momentum in the innovation process.
Allow users to submit ideas using customized data entry forms.
Identify trending ideas through likes, ratings, featured groups and submissions.
Stay up to date with automatic notifications for different conversations and events.
Use gamification tools such as activity leaderboards to encourage participation.