SmartFile Pricing, Features, Reviews & Comparison of Alternatives


On-premise & cloud file management solutions

4.34/5 (41 reviews)

SmartFile overview

SmartFile is a cloud file management solution which manages and secures file sharing processes among employees and external users. Designed for large enterprises, SmartFile offers encrypted file storage and FTP hosting tools to help govern compliance across all IT operations. SmartFile supports integrations with PC through desktop connector, Macs and PCs through WebDav, and Microsoft Outlook. The product is available on per employee monthly subscription and extends support through online chat and phone.

Primary features of SmartFile include multi-user account access, custom roles and permissions, restricted file transfer, branding, secure virtual folder links, email alerts, file versioning and locking, granular permissions, automation and HIPAA-compliant activity logs. SmartFile also allows supports FTP access, administrator control, AD/LDAP integrations for complete management of large file structures. Moreover, SmartFile comes with developer APIs and software development kits that enable modifications as per user requirements.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

SmartFile screenshot: Access and manage files from a central locationSmartfile upload files_BrowserSmartFile screenshot: Edit user profile information and customize user permissionsSmartFile screenshot: Developers can control user access options through the API SmartFile screenshot: Create Users and Define RolesSmartFile screenshot: Connect Storage to Desktop through WebDAV DriveSmartFile screenshot: Editing Access Rules and Permissions

SmartFile reviews

Value for money
Ease of use
Customer support
Zach Werner

Overall really good but room for improvement

Used daily for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

This is a great out of the box solution. It was fairly easy to set up. Nothing difficult to administer. Overall, this is exactly what we needed and I'm very glad we use SmartFile.

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Review of SmartFile

Used daily for 6-12 months
Reviewed 2019-01-25
Review Source: Capterra

The business problem that SmartFile solves is allowing lots of file storage which I use for daily backups of mission critical files.

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Mark Wines


Used daily for less than 6 months
Reviewed 2019-01-26
Review Source: Capterra

TBD, building a business process and the single coupling to Okta has made us rethink our approach but in a way it’s a good thing because we’ve decoupled storage from user context.

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Arturo Uscanga

Perfect if you are not setting up your own FTP Server

Used daily for 2+ years
Reviewed 2019-02-01
Review Source: Capterra

Our experience with SmartFile has been a positive one. We use it to transport files to and from our sister studios in China and we find that this is one of the only FTP servers that makes it to China.

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An easy to use FTP file management with powerful features

Used weekly for 2+ years
Reviewed 2019-02-01
Review Source: Capterra

What I like about SmartFile is that is easy to use and provides powerful features for companies that rely on FTP as part of their business. I like how we can organize everything and specially how we can give access to clients to upload the files needed to work on their projects. The main reason we had chosen SmartFile is that we do business in China and the US and file transferring is a problem due to China's security wall. SmartFile manages this very well and it was the best service we tried uploading files from the US to download them in China. More than 5 services tried, some of them more expensive, and SmartFile was the fastest.

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SmartFile pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Business: $6 per employee / month for 1TB storage and minimum 5 employees
Business Plus: $10 per employee / month for unlimited storage and minimum 10 employees
Business Unlimited: Contact SmartFile for pricing information for unlimited storage and unlimited users

SmartFile features

Access Control
Activity Tracking
Automatic Notifications
Customizable Branding
Document Management
File Management
Permission Management
SSL Security
Search Functionality

Activity Dashboard (112 other apps)
Chat (123 other apps)
Collaboration Tools (216 other apps)
Collaborative Workspace (156 other apps)
Commenting (149 other apps)
Communication Management (95 other apps)
Document Storage (143 other apps)
Drag & Drop Interface (129 other apps)
Projections (117 other apps)
Third Party Integration (139 other apps)

Additional information for SmartFile

Key features of SmartFile

  • API access
  • Advanced sharing
  • Audit logs
  • Audit site permissions
  • Automation rules
  • Custom branding
  • Custom folder permissions
  • Custom user roles
  • Dedicated IP & custom SSL
  • Email notifications
  • File locking
  • File management
  • File preview
  • File recovery
  • File sharing
  • File versioning
  • Folder sharing
  • Full text / OCR search
  • Granular file/folder access
  • Group permissions
  • HIPAA compliant activity monitoring
  • Microsoft Outlook add-in
  • Mobile access
  • Multi-factor authentication support
  • Multiple Data Stores
  • Password policy controls
  • Remote backup & DR ready
  • Responsive image viewer
  • Role based administration
  • Security & encryption
  • Unlimited users
  • Virus & security scans
  • WebDAV
View All Features


• Enables businesses to manage and share large files with employees and external users
• Allows users to access files securely from anywhere
• Helps users customize files and supports user access permissions
• Allows administrators to keep track of user activity
• Supports developer APIs which help users modify and control their software