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SmartTouch ECM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Document and access management system
Table of Contents
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SmartTouch ECM - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
SmartTouch ECM overview
What is SmartTouch ECM?
SmartTouch ECM is a document management software designed to help businesses store, retrieve, and manage documents via a unified portal. The platform enables organizations to control access to information and implement document-related policies across departments to ensure compliance with statutory data regulations.
SmartTouch ECM allows enterprises to streamline auditing operations and archive employee documents in accordance with legal and data retention standards. Administrators can handle the distribution of confidential information across various teams and provide role-based permissions to facilitate data access to authorized users. Teams can access and view documents using the Workday application or a web portal. It also offers other features such as secure data storage, disaster recovery, automated backups, and more.
SmartTouch ECM lets supervisors organize data, search information using custom keywords via the indexing functionality, and capture, connect, and distribute reports and images. It also supports integration with various enterprise resource planning (ERP) systems, which enables users to access files within the connected ERP application.
Starting price
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SmartTouch ECM reviews
Overall rating
4.3
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.33/10
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SmartTouch ECM's key features
Most critical features, based on insights from SmartTouch ECM users:
All SmartTouch ECM features
Features rating:
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SmartTouch ECM support options
Typical customers
Platforms supported
Support options
Training options
SmartTouch ECM FAQs
SmartTouch ECM has the following typical customers:
Freelancers, Small Business
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Q. What languages does SmartTouch ECM support?
SmartTouch ECM supports the following languages:
English
Q. Does SmartTouch ECM offer an API?
No, SmartTouch ECM does not have an API available.
Q. What level of support does SmartTouch ECM offer?
SmartTouch ECM offers the following support options:
Email/Help Desk, Chat