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M-Files

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Document Management Platform

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M-Files Pricing, Features, Reviews and Alternatives

M-Files FAQs

Q. What type of pricing plans does M-Files offer?

M-Files has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of M-Files?

M-Files has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does M-Files support?

M-Files supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does M-Files support mobile devices?

M-Files supports the following devices:
Android, iPad, iPhone


Q. Does M-Files offer an API?

Yes, M-Files has an API available for use.


Q. What other apps does M-Files integrate with?

M-Files integrates with the following applications:
ArcGIS, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Docusign, Google Workspace, Dynamics 365, Microsoft Teams, Salesforce Sales Cloud, AutoCAD, Microsoft 365, OpenText Experience Cloud, AutoCAD LT


Q. What level of support does M-Files offer?

M-Files offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat

M-Files product overview

Price starts from

0.01

Per month

What is M-Files?

The M-Files knowledge work automation platform can be used to support multiple business processes. It helps to instantly find the right information in any context, automate business processes, and enforce information control. Features such as version control, approval processing and secure access control make it easier to manage documents. The platform can also be used for knowledge management providing online collaboration, content and data management.

Key benefits of using M-Files

Share Multiple File Types: The platform can be used to manage customer documents, project files, drawings and other industry specific documents.

Meet Regulatory Compliance: M-Files supports ISO 9000/9001 and GMP in manufacturing, FDA 21 CFR Part 11 and EU GMP Annex 11 affecting pharmaceutical, medical device and biotech companies, HIPAA and related privacy requirements in the medical field, Sarbanes-Oxley, the SEC and the IRS in the accounting and financial services.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
Chat

Training options

Live Online
Videos
Webinars
In Person
Documentation

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Why am I seeing this?

M-Files pricing information

Value for money

4.2

/5

180

Starting from

0.01

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

M-Files features

Functionality

4.2

/5

180

Total features

34

19 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Third-Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage
API

Functionality contenders

M-Files users reviews

Overall Rating

4.2

/5

180

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.84/10
Rating distribution

5

4

3

2

1

90

57

24

5

4

Pros
I liked M-Files because of the ability to organize company files in a secure location. I used M-Files to fully store my Tax program in my previous position, and loved everything about it.
The setup for workflows is amazing and easy to do. It uses a graphical interface that is fun to experiment with but at the same time powerful and highly customizable.
It will be the best money you spend and will save you the cost is saved searching in weeks.
Cons
It creates synchronization problems in places where the internet connection is not reliable and there may be version problems.
What I dislike about the M-Files is User interface quite diffuclt to get used. They need to impove as well.
Also you does not find files sometimes because you need to put keywords but you may forgotten.

Overall rating contenders

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Joe M.

Engineer

Airlines/Aviation, 10,001+ employees

Review source

Overall Rating

Daily User

Reviewed 3 years ago

Transcript

Joe M.: My name's Joe. I'm a principal engineer. I'd give M-Files a 5 out of 5. And for more reviews...

AR
AvatarImg

Verified reviewer

Computer Networking, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product

Reviewed 6 years ago
Pros

I support M-Files for a customer and have found it to be very easy to work with (from an IT-perspective). My customer absolutely loves it. I have to admit, it's a slick product and the idea of having 1 place that indexes all of the content you can throw at it, whether you're in the office or mobile, is amazing.

Cons

Really no complaints. I have not had any issue nor has my customer, and they've used it for many years.

Vendor response

Thank you for sharing about your of M-Files! Please let us know if there is anything we can do to further improve you and your customer's experience with our product.

AR
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Verified reviewer

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Drop your files into the M-files and edit/download from where you are...

Reviewed 5 years ago

M-files is a cloud based service for business environment. It provides data sharing and editing with your team & colleagues. It is very easy to share and work on a shared document. Check-in and check-out processes not so effective and easy but It is well-considered. It should be easy and fast to use it effectively.

Pros

Data sharing is the main effective work of this tool. I can reach from anywhere to my files because it's a cloud based software.

Cons

Some interface features and classfication selections are not so easy. It takes much more time to share some documents via e-mail or from another source. So it should be simplified some points like writing details of documents.

Vendor response

Hello and thank you for your review. I would like an opportunity to discuss your experience with you as we take these surveys very serious. Can you please reach out to me as soon as possible with my provided contact information? I look forward to speaking with you and learning more about what we can do to simplify our process.

TF
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Traci F.

Management Consulting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Generally good but would like to see more functionality particularly with search and view

Reviewed 7 years ago

Single document repository, simplified document retrieval

Pros

Having a single Repository for our documents and not having to save/search by location simplifies things

Cons

Adobe DC issues blank/corrupt and/or not saving (but not giving an error). When I add a property of AKA the AKA does not default off the Real Estate & When I then search by AKA the new docs not found (unless I have manually added AKA). Can't add doc to multi-file by file/save as. Can't file/save as/replace e.g. open PDF in Acrobat to edit it must save outside vault then Replace file with. Want more...

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best application ever!

Reviewed 6 years ago
Pros

The posibilite to integrate M-Files with the data of other applications running in the company. So we benefit from the data that we had validated over the years.

Cons

Some problems with the length of some of the names documents. there is problem with documents that have more than 250 characters

JP
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Jordan P.

Facilities Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

its okay..

Reviewed 5 years ago

overall it was not terrible, it could have been more up to date, but it is kinda easy to use as long as you have someone to teach you i doubt that you could figure it out on your own.

Pros

it`s a great way to keep things in the right place and send in things to your corporate office

Cons

it has a out dated look to it, so you have to really get to know the program to understand it completely.

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