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SP IT Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft 365-based solution to streamline IT support
Table of Contents
SP IT Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SP IT Helpdesk overview
What is SP IT Helpdesk?
SP IT Helpdesk by SP Marketplace is a no-code helpdesk solution built natively on Microsoft 365, using SharePoint, Teams, and the Power Platform. Designed for organizations already using Microsoft 365, it centralizes IT support, ticket tracking, and service request management into one streamlined, out-of-the-box system.
By consolidating support tickets, automating workflows, and improving visibility, SP IT Helpdesk enables your IT team to respond faster, reduce resolution times, and boost user satisfaction. Say goodbye to scattered email requests and disconnected tools—SP IT Helpdesk turns SharePoint into a smart, centralized IT support portal that’s fully customizable and easy to use.
Key benefits of using SP IT Helpdesk
• Automated workflows – streamline request routing, status updates, and approvals with no-code automation.
• Improved response times – assign, escalate, and prioritize tickets to keep support moving efficiently.
• User-friendly interface – intuitive design within SharePoint and Teams for both IT staff and end users.
• Built for Microsoft (Office 365) – fully integrated with your existing environment, no additional platforms required.
Starting price
per year
Alternatives
with better value for money
SP IT Helpdesk’s user interface
SP IT Helpdesk reviews
Overall rating
4.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
0
1
0
0
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SP IT Helpdesk's features
Features rating:
SP IT Helpdesk alternatives
SP IT Helpdesk
Starting from
3350
Per year
Bitrix24
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
LiveAgent
Starting from
No pricing info
SP IT Helpdesk pricing
Value for money rating:
Starting from
3350
Per year
User opinions about SP IT Helpdesk price and value
Value for money rating:
SP IT Helpdesk support options
Typical customers
Platforms supported
Support options
Training options
SP IT Helpdesk FAQs
SP IT Helpdesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does SP IT Helpdesk support?
SP IT Helpdesk supports the following languages:
English
Q. Does SP IT Helpdesk offer an API?
No, SP IT Helpdesk does not have an API available.
Q. What level of support does SP IT Helpdesk offer?
SP IT Helpdesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support