Spigit Pricing, Features, Reviews & Alternatives

Pros
It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

Cons
The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

Rating breakdown

Pros
Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

Cons
The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

Rating breakdown

Likelihood to recommend: 10/10

Pros
How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

Cons
backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

Rating breakdown

Likelihood to recommend: 6/10

Pros
If you are looking to crowdsource ideas and insights, it's the complete product. People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive. Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.

Cons
I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Employees find it easy to use, can generate reports quickly, review forms for an idea, and ideas can move from one challenge to another.

Cons
We continue to make the workflow portion of the software better. Working together with Spigit we have been able to come up with ways to use the software to benefit our company.

Rating breakdown

Likelihood to recommend: 7/10