Spigit Pricing, Features, Reviews & Comparison of Alternatives

Spigit

#1 global idea management software for enterprise innovation

4.43/5 (49 reviews)

Spigit overview

What is Spigit?

Planview Spigit is an online idea management platform which enables users to crowdsource ideas for new markets or products, and ways to streamline processes, increase employee engagement, and improve customer experiences. Customers, partners, and employees can all be included, regardless of role or location, with mobile access and support for eleven languages including Arabic, Chinese, and Spanish.

Spigit’s patented algorithms are designed to eliminate prejudice and subjectivity from the idea selection process, by using predictions supplied by users about the prospective costs and time involved in implementing ideas, and the potential revenue that could be generated. All ideas are visualized in a single graph, showing the predicted cost, time, and revenue for each idea, along with the level of agreement between all of the predictions, and a ranking of the ideas. Through this, ideas are not discounted because of when they were suggested or how popular they are.

Spigit includes gamification features designed to encourage and engage participants, such as game mechanics, virtual currency, and customizable incentives. Managers can track employee engagement by creating, customizing, and sharing dashboards, and reports can be generated. Ideas which are not implemented are automatically stored in an IP Bank, and Spigit pulls ideas from this repository over time, as market conditions or business targets change.
www.spigit.com

Pricing

Value for money
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Devices

Business size

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Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), French and 5 other languages, German, Japanese, Portuguese, Russian, Spanish
Spigit screenshot: Planview Spigit enables users to crowdsource ideas from their employees, partners, and customersSpigit Innovation Management Software OverviewSpigit screenshot: Users can make predictions in Spigit on the possible cost and time to implement ideas, and the potential revenueSpigit screenshot: Spigit visualizes predictions for all ideas on a graph, and ranks them according to inbuilt algorithmsSpigit screenshot: Users can view metrics on the number of ideas submitted, idea type breakdowns, and how many ideas are at each stage of the selection processSpigit screenshot: Spigit also allows users to create private and shared reportsTransformation at Nasdaq: An Interview with Rebecca CameronHow Does Campbell's Innovate? Insights from VP of Research & Development (Americas), Jeff George

Spigit reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.2
  4.6
Jeannine Jones

I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn.

Used weekly for 1-2 years
Reviewed 2018-05-03
Review Source: Capterra

Pros
It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

Cons
The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anna Baranskaya

The platform that innovation managers should definitely consider!

Used daily for 2+ years
Reviewed 2016-07-08
Review Source: Capterra

I have been working with the Spigit platform for a few open innovation challenges and programs within my innovation-related roles in two large corporations. Having experience of partnering with Spigit and a few of its competitors, I would definitely recommend Spigit among all of them. This platform is flexible enough to provide you with good basis for your open innovation initiatives both within your organization and with the external innovation community. It allows you to manage challenges/programs end-to-end just using one platform and its online functionality. It definitely makes your work easier and less time/effort consuming!

Pros
- end-to-end management of challenges/programs (application management -> evaluations -> ranking -> selection) - community management, including voting and comments - great support from Spigit managers who are always ready to give you a good piece of advice - sophisticated reporting system (you can get any information you want, however sometimes it is not very straight-forward :) )

Cons
As any platform, Spigit has some bugs that are normally being fixed by the team very quickly. Some additional functionality might be useful (task assignment based on multiple conditions, geography, etc.) More user-friendly reporting (sometime it takes time to understand how to to do this or that report)

Response from Spigit


Anna, it's been a pleasure working with you as a customer. Thanks for helping us spread our software to the innovation community at large. Keep the feedback coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sarah Hickman Auger

Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility

Used daily for 1-2 years
Reviewed 2018-05-02
Review Source: Capterra

Aligned resources to strategic goals Increased customer engagement and satisfaction Inspired creative problem solving and quantifying value to users

Pros
Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

Cons
The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yi Hoo Ong

Overall a good experience with a very supportive team

Used daily for 2+ years
Reviewed 2018-05-02
Review Source: Capterra

Pros
How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

Cons
backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Michael Enos

Spigit has helped us engage our team members in a new and exciting way - every idea matters!

Used daily for 1-2 years
Reviewed 2018-06-14
Review Source: Capterra

Pros
The software is fairly easy to use and navigate from a user's perspective. It has a somewhat similar feel to other social medial platforms and appeals to team members in this way. I really appreciate the ability to generate customized reports during and after challenges as well within Insights, the analytics platform of the Spigit software. This allows for open communication to sponsors around participation from the crowd and can signal a need for additional communication if challenge activity is low. It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others!

Cons
From an Admin perspective, there are some fields that are "locked in" the idea submission form, which can be frustrating at times when sponsors don't want those visible to team members for their particular challenge. There are also some features like conditional drop downs that aren't currently unavailable that would be helpful to have for certain challenges.

Rating breakdown

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Ease of use
Features
Customer support

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Spigit pricing

Pricing information is available on inquiry.

Spigit features

SSL Security

API (252 other apps)
Access Control (192 other apps)
Activity Dashboard (142 other apps)
Activity Tracking (123 other apps)
Automatic Notifications (164 other apps)
Chat (137 other apps)
Collaboration Tools (271 other apps)
Collaborative Workspace (180 other apps)
Commenting (170 other apps)
Customizable Branding (139 other apps)
Document Management (149 other apps)
Document Storage (178 other apps)
Drag & Drop Interface (151 other apps)
File Management (125 other apps)
Permission Management (171 other apps)
Projections (128 other apps)
Search Functionality (222 other apps)
Third Party Integration (167 other apps)
Workflow Management (116 other apps)

Additional information for Spigit

Key features of Spigit

  • Crowd science algorithms
  • Crowdsourcing
  • Mobile access
  • Multi-language
  • Customizable incentives
  • Machine learning
  • Big data
  • Idea trading
  • Virtual currency
  • Data visualizations
  • Employee engagement incentives
  • Responsive mobile configuration in 11+ languages
  • Drill down reports for easy reporting to management
  • Passed security tests of top financial institutions
  • Automated idea graduation/processing
  • Game mechanics
  • Dashboard creation
View All Features

Benefits

Game mechanics, virtual currency, idea trading, and customizable incentives can be utilized to engage participants.

Inbuilt algorithms are designed to eliminate subjectivity from the idea selection process to surface ideas with the greatest potential and scalability, rather than those that are submitted first or are the most popular.

Dashboards are available to predict potential outcomes, costs, and the possible value of different ideas from crowd-derived ideas. Additionally dashboards measure challenge performance against industry benchmarks for performance comparison.

The platform supports eleven languages, including Chinese, Spanish, and Arabic, and can be accessed on mobile devices, allowing participation to be opened to individuals around the world.