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Planview Spigit

#1 global idea management software for enterprise innovation

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Planview Spigit Pricing, Features, Reviews and Alternatives

Planview Spigit product overview

What is Planview Spigit?

Planview Spigit is an online idea management platform which enables users to crowdsource ideas for new markets or products, and ways to streamline processes, increase employee engagement, and improve customer experiences. Customers, partners, and employees can all be included, regardless of role or location, with mobile access and support for eleven languages including Arabic, Chinese, and Spanish.

Key benefits of using Planview Spigit

  • Game mechanics, virtual currency, idea trading, and customizable incentives can be utilized to engage participants.

  • Inbuilt algorithms are designed to eliminate subjectivity from the idea selection process to surface ideas with the greatest potential and scalability, rather than those that are submitted first or are the most popular.

  • Dashboards are available to predict potential outcomes, costs, and the possible value of different ideas from crowd-derived ideas. Additionally dashboards measure challenge performance against industry benchmarks for performance comparison.

  • The platform supports eleven languages, including Chinese, Spanish, and Arabic, and can be accessed on mobile devices, allowing participation to be opened to individuals around the world.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    Planview Spigit pricing information

    Value for money

    4.3

    /5

    49

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Planview Spigit features

    Functionality

    4.4

    /5

    49

    Total features

    24

    3 categories

    Most valued features by users

    Collaboration Tools
    Content Management
    Commenting/Notes
    Workflow Management
    Mobile Access
    Trend Analysis
    Idea Ranking
    Engagement Tracking

    Functionality contenders

    Planview Spigit users reviews

    Overall Rating

    4.4

    /5

    49

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.26/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    18

    5

    0

    0

    Pros
    I have to be completely honest when I say they have the best team to support your Innovation strategy and goals along side an amazing platform for ideas management.

    MS

    Mohammed S.

    Great support by SPIGIT pro's, leading you for the first steps (if you like) and shipping you around the cliffs, for getting a total success already at the first idea competion.

    PA

    Peter A.

    It is very easy to use for the challenge participants. The interface is visually appealing and is fun to interact with.

    AF

    Amanda F.

    Cons
    Backend still abit clunky and difficult to use and pricing is not very flexible.

    YH

    Yi Hoo O.

    Typically have to do this offline. Perhaps need a 'investigating further' option.

    MP

    Mark P.

    There are so many customizable features, it may be distracting from an end user perspective. At the same time there could be more ways we leverage the technology that we are not currently aware of.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn.

    Reviewed 4 years ago
    Pros

    It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

    Cons

    The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility

    Reviewed 4 years ago

    Aligned resources to strategic goals Increased customer engagement and satisfaction Inspired creative problem solving and quantifying value to users

    Pros

    Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

    Cons

    The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Overall a good experience with a very supportive team

    Reviewed 4 years ago
    Pros

    How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

    Cons

    backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Innovation Management Tool

    Reviewed 4 years ago

    Engagement - we're getting 30+ plus engagement now Cultural change Communication Idea Management

    Pros

    If you are looking to crowdsource ideas and insights, it's the complete product. People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive. Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.

    Cons

    I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Very easy to use for our employees to enter in ideas and collaborate as well.

    Reviewed 4 years ago
    Pros

    Employees find it easy to use, can generate reports quickly, review forms for an idea, and ideas can move from one challenge to another.

    Cons

    We continue to make the workflow portion of the software better. Working together with Spigit we have been able to come up with ways to use the software to benefit our company.

    Planview Spigit FAQs and common questions

    Q. What type of pricing plans does Planview Spigit offer?

    Planview Spigit has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Planview Spigit?

    Planview Spigit has the following typical customers:
    Large Enterprises


    Q. What languages does Planview Spigit support?

    Planview Spigit supports the following languages:
    Chinese (Traditional), French, German, English, Japanese, Spanish, Arabic, Russian, Chinese (Simplified), Portuguese


    Q. Does Planview Spigit support mobile devices?

    Planview Spigit supports the following devices:
    Android, iPad, iPhone


    Q. Does Planview Spigit offer an API?

    No, Planview Spigit does not have an API available.


    Q. What level of support does Planview Spigit offer?

    Planview Spigit offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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