Zoho Cliq vs tawk.to

Microsoft Teams

Slack

WhatsApp

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

Access Controls/Permissions

Alerts/Notifications

Audio Calls

Audio/Video Conferencing

Blogs

Business Process Automation

Calendar Management

Call Recording

Chat/Messaging

Chat Transcript

Collaboration Tools

Commenting/Notes

Communication Management

Conferencing

Contact Management

Discussions/Forums

Document Management

Drag & Drop

Employee Activity Monitoring

Employee Database

Employee Directory

Event Calendar

Event Management

File Sharing

File Transfer

Group Messaging

Live Chat

Meeting Management

@mentions

Mobile Access

Multi-Channel Communication

Multi-Language

Multi-User Collaboration

Presentation Streaming

Private Chat

Productivity Analysis

Productivity Tools

Read Receipts

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Notifications

Recording

Reminders

Role-Based Permissions

Scheduled Messaging

Scheduling

Screen Sharing

Search/Filter

SSL Security

Surveys & Feedback

Task Management

Team Collaboration

Third-Party Integrations

Time Tracking

Transcripts/Chat History

Two Way Audio & Video

Two-Way Audio & Video

Unified Communications

Video Call Recording

Video Conferencing

Virtual Backgrounds

Whiteboard

Workflow Configuration

Open Source

Zoho Cliq

Web-based

Windows

Linux

iPhone

Android

Rocket.Chat

tawk.to

Free

Professional

Standard

Enterprise

Sales and Solutions Manager

Screen sharing on code reviews is as open as day, and message search allows us to find technical choices from weeks past when debugging client problems.

Clinical Operations Manager

I think that it can be quite buggy at times with profile pics glitching or not loading messages.

I also use it as a helpful tool for employee and network management.

Engineering Lead

We tried to integrate our external tool to post to Cliq and we had to dig through quite a handful of documentation to make some headway.

Easy navigation allowed for a seamless experience with a team of 5 developers and 2 managers.

High learning curve compared to Slack, and some messaging features feel clunky compared to alternatives.

IT Engineer

Zoho Cliq sometimes freezes in meetings and on the mobile app, this needs to be fixed but it is not a regular occurrence.

Associate QA Teste

Zoho Cliq provides increased productivity, streamlined workflows and better communication with teams and organizations thus offering users and organizations a more efficient, flexible, and organized way to work together.

Developer

Zoho Cliq's user interface bit difficult, especially with multiple channels and integrations.

For some who uses Zoho products, this is a good tool to buy it integrates well with the other Zoho applications.

Strategy and Operations Officer

There can be a delay on notification in the mobile app

Principal Software Engineer

Offers excellent privacy and flexibility.

Aside from the hiccups we encountered when integrating with our custom system, we have had a wonderful experience using Cliq.

It has been seamless, great customer support, and little to no technical issues.

Like all Zoho products it integrates into the zoho ecosystem.

Owner

Excellent tool for communication within an organization.

Product manager

Zoho Cliq has made it really easy for me to connect with my team over messaging, meetings, and more while doing any sort of task and achieve our goals together.

Its user interface makes it easy to use both on the web and mobile apps.

Solutions Engineer

The thread functionality makes it easy to stay organized.

Fast, efficient communication with staff and associates.

Demand Generation Specialist

Zoho Cliq integrates perfectly with other Zoho softwares like Zoho CRM, Zoho People.

Marketing Manager

Never had an issue with this when it came to internal meetings.

Software Engineer

One can start a Zoho video/audio meeting, take notes in the meeting and notes would appear as a chat in Cliq.

Audio Editor

It is really use to communicate with my team for professional as well personal purpose with the help of Zoho Cliq.

We can update our availability status to the team members.

Zoho Cliq is one of the best platform for business instant messaging.

Director

Nothing comes to mind about negative features

Digital Advertiser

The functionality of scheduling chat for a later time.

It is one of the most preferable software for communication with your team.

Secondly the customer support that Zoho offers is miles ahead compared to other communication softwares.

Associate

The mobile application is really cumbersome.

Associate Graduate Engineer

Product Marketer

While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back.

Medical Student

It gives the ability to pin chats to have important chats close to the top and easily accessible.

The integration with Zoho mail and our Zoho desk tools has made the experience even better.

Research Analyst

It is a safe and secure platform where we can message and call our internal employees anytime.

Manager Finance

Share files and provide specific access to files and folders

Zoho Cliq is a user-friendly communication platform

Senior graphics designer

Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team.

Business Development

The real-time chat is just as seamless as using your phone's regular text feature

Also we have had a couple of complaints about the some of our users not getting push notification on the mobile app.

Manager

The automated notifications from this app work the best among all the other alternatives I used in the past.

Digital marketer

Create channels and groups for specific topics and discussions

Paralegal

I can log my breaks and the live will turn off while I'm away.

Associate Software Integrator

I sign in and check live and Zoho tracks my time.

Zoho cliq has improved our team collaboration and helps us to work effectively.

Integrations

Team Communication

Chat

Notification Delays

Video Calls

Client Support

Employee Management

Team Productivity

Messaging

Among reviewers who comment on Zoho Cliq's messaging, 95% feel positive. Users say Zoho Cliq supports efficient team communication with features like multi-window chat, group threads, and real-time messaging. They appreciate its organization tools and integration, but some mention missing advanced collaboration features and occasional chat disorganization.

Team Meetings

Small Business

Large Enterprises

Mid-size Business

Zoho

LiveChat

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.

Activity Dashboard

Autoresponders

Canned Responses

Customizable Branding

Geotargeting

Offline Form

Proactive Chat

Real-Time Analytics

Real-Time Monitoring

Reporting/Analytics

Support Ticket Management

Transfers/Routing

Reviews for tawk.to come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Marketing and Advertising (12%), and Computer Software (10%). The most frequent use case for tawk.to cited by reviewers is live chat (100% of reviewers).

Users and use cases

Most reviewers indicate tawk.to delivers exceptional value for money, with a highly functional free plan and attractive pricing. Some users say advanced features require paid plans, and a few express concerns about sustainability or customization limitations.

Value for money

The tawk.to integration most frequently cited by reviewers is WordPress, a website builder product rated 4.8 out of 5 for its integration with tawk.to.

tawk.to is a live chat tool offering key features such as real-time consumer-facing chat, transcripts and chat history, and mobile access, among others.

Zoho Cliq vs tawk.to Comparison (2026)

Zoho Cliq

tawk.to

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives