App comparison

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tawk.to Logo

tawk.to

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Live chat support & messaging solution

(4)

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tawk.to Alternatives & Competitors

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveChat logo

Customer service software that boosts online sales.

Features

Total

LiveChat logo
tawk.to logo

21

59

22

features in common

21

features in common

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Real-Time Reporting

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$24/month

Value for money

LiveChat logo
4.5

0.2

tawk.to logo
4.7

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

Categories in common

Zendesk Suite logo

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
tawk.to logo

22

182

22

features in common

22

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.5

tawk.to logo
4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

Categories in common

LiveAgent logo

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
tawk.to logo

22

179

22

features in common

22

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Real-Time Monitoring

    5.0

  • Single Sign On

    5.0

  • Email Templates

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Value for money

LiveAgent logo
4.7
tawk.to logo
4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Categories in common

Intercom logo

Intercom is bringing AI-first Customer Service to the world

Features

Total

Intercom logo
tawk.to logo

22

169

22

features in common

22

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Negative Feedback Management

    5.0

  • Lead Verification/Validation

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.7

tawk.to logo
4.7

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.

Categories in common

Text Request logo

Ignite customer engagement

Features

Total

Text Request logo
tawk.to logo

16

61

22

features in common

16

features in common

Text Request logo

Text Request user ratings

Functionality

4.4
(937)

Top features

  • Live Chat

    5.0

  • Automated Responses

    5.0

  • Customer Segmentation

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$59/month

Value for money

Text Request logo
4.5

0.2

tawk.to logo
4.7

What users say about Text Request's value for money

One of the things I appreciate most about this software is the ease of use and the ability to quickly and efficiently engaged users.
Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

Categories in common

Freshchat logo

Live Chat software for modern messaging

Features

Total

Freshchat logo
tawk.to logo

21

64

22

features in common

21

features in common

Freshchat logo

Freshchat user ratings

Functionality

4.0
(111)

Top features

  • Performance Metrics

    5.0

  • Task Management

    5.0

  • SSL Security

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$15/month

Value for money

Freshchat logo
4.0

0.7

tawk.to logo
4.7

What users say about Freshchat's value for money

I loved being able to use an intelligent bot and program it my way, likewise, the best functionality is being able to mount it on any web page just by pasting the Json.
I like their UI the best, it is very intuitive, easy to understand, and looks beautiful. I can also customize their theme as per my website's requirements.

Categories in common

Tidio logo

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
tawk.to logo

21

95

22

features in common

21

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(449)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Contextual Guidance

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.2

tawk.to logo
4.7

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
So far, really good experience - contacted customer support and they were friendly and helpful.

Categories in common

Birdeye logo

#1 most trusted reputation and customer experience platform

Features

Total

Birdeye logo
tawk.to logo

20

136

22

features in common

20

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(645)

Top features

  • Support Ticket Management

    5.0

  • Proactive Chat

    5.0

  • Feedback Management

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$350/month

Value for money

Birdeye logo
4.5

0.2

tawk.to logo
4.7

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.

Categories in common

Tiledesk logo

Conversational Automation Made Easy

Features

Total

Tiledesk logo
tawk.to logo

21

102

22

features in common

21

features in common

Tiledesk logo

Tiledesk user ratings

Functionality

4.4
(146)

Top features

  • Lead Qualification

    5.0

  • Customer Support

    5.0

  • Visual Analytics

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

15/month

Value for money

Tiledesk logo
4.5

0.2

tawk.to logo
4.7

What users say about Tiledesk's value for money

The only thing I dislike about Tiledesk is the lag that can occur when using it. This can be frustrating when trying to get work done in a timely manner.
It really helps to keep our customers engaged and provides a great way to get help when needed. The help desk feature is also great.

Categories in common

Zoho Desk logo

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
tawk.to logo

20

158

22

features in common

20

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

tawk.to logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

Categories in common

Zenvia Conversion logo

Conversational marketing platform for eCommerce businesses

Features

Total

Zenvia Conversion logo
tawk.to logo

15

43

22

features in common

15

features in common

Zenvia Conversion logo

Zenvia Conversion user ratings

Functionality

3.9
(359)

Top features

  • Single Sign On

    5.0

  • Group Messaging

    5.0

  • Lead Qualification

    4.7

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$0/month

Value for money

Zenvia Conversion logo
3.8

0.9

tawk.to logo
4.7

What users say about Zenvia Conversion's value for money

The app is very friendly and easy to use, the stats are very useful, is good idea to integrated with Facebook messenger and Sirena could work as omnichannel very soon.
The simple fact of having contact with the client immediately and easily is what I like the most. Integration with our Facebook is super easy and my clients are delighted.

Categories in common

Gladly logo

Gladly is a Cloud-based customer service platform

Features

Total

Gladly logo
tawk.to logo

15

81

22

features in common

15

features in common

Gladly logo

Gladly user ratings

Functionality

4.8
(124)

Top features

  • Voice Mail

    5.0

  • Text Analysis

    5.0

  • Issue Tracking

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$150/year

Value for money

Gladly logo
4.9

0.2

tawk.to logo
4.7

What users say about Gladly's value for money

The ability to have the customer as the focus and centralized around them is fantastic, it is the best system for customer support that I have used in 20 years.
Love how easy it is to help the customer in all forms of communication, everything being in one 🏼 place is beyond helpful. Not having to click through tabs is a life saver.

Categories in common

Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Features

Total

Smartsupp logo
tawk.to logo

21

63

22

features in common

21

features in common

Smartsupp logo

Smartsupp user ratings

Functionality

4.4
(343)

Top features

  • Chat/Messaging

    5.0

  • Alerts/Escalation

    5.0

  • Alerts/Notifications

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$22.5

Value for money

Smartsupp logo
4.4

0.3

tawk.to logo
4.7

What users say about Smartsupp's value for money

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.
I've had problems with the mobile app. Conversations were not popping and I was losing chats.

Categories in common

get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

Features

Total

get.chat logo
tawk.to logo

14

22

22

features in common

14

features in common

get.chat logo

get.chat user ratings

Functionality

4.7
(91)

Top features

  • Real-Time Chat

    4.9

  • Chat/Messaging

    4.9

  • Autoresponders

    4.9

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

49/month

Value for money

get.chat logo
4.7
tawk.to logo
4.7

What users say about get.chat's value for money

First i really like the real time capability and the amazing communication across various Engineering projects members and the data analytical functions are perfect.
Get.chat is an outstanding tool that allows easy integration of Whatsapp Business with other products to ensure efficiency and reliable delivery of customer services.

Categories in common

Pure Chat logo

Live chat software for SMBs

Features

Total

Pure Chat logo
tawk.to logo

14

17

22

features in common

14

features in common

Pure Chat logo

Pure Chat user ratings

Functionality

4.4
(334)

Top features

  • Search/Filter

    5.0

  • Real-Time Analytics

    5.0

  • Interaction Tracking

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$39/month

Value for money

Pure Chat logo
4.5

0.2

tawk.to logo
4.7

What users say about Pure Chat's value for money

Customer support is outstanding, quick, clear, concise...and Robert doesn't make non-tech-y types (like me) feel like a fool. Excellent product, excellent service.
Pure chat is great, it is very simple to use and works on my phone on the go. Perfect way to keep in contact with your customers.

Categories in common

Consolto  logo

Simply Meet Customers Online

Features

Total

Consolto  logo
tawk.to logo

17

83

22

features in common

17

features in common

Consolto  logo

Consolto user ratings

Functionality

4.7
(72)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Presentation Streaming

    5.0

  • Real-Time Chat

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$8.2/month

Value for money

Consolto  logo
4.7
tawk.to logo
4.7

What users say about Consolto 's value for money

I've had a great experience - it was very user friendly from the beginning and when I did have a question, Support has been very helpful.
I like that it has so many options for Chatting with Customers with Chat, Audio, Video and more. And the ease of use, customization, setup & installation is Awesome.

Categories in common

Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
tawk.to logo

22

198

22

features in common

22

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(755)

Top features

  • Call Scripting

    5.0

  • Lead Management

    5.0

  • File Sharing

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.5

tawk.to logo
4.7

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

Categories in common

Cleed.ai logo

Cloud-based live chat platform for eCommerce businesses

Features

Total

Cleed.ai logo
tawk.to logo

19

52

22

features in common

19

features in common

Cleed.ai logo

Cleed.ai user ratings

Functionality

5.0
(1)

Top features

  • Transfers/Routing

    5.0

  • Transcripts/Chat History

    5.0

  • Third-Party Integrations

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Categories in common

Podium logo

Get more leads. Make more money. Powered by AI.

Features

Total

Podium logo
tawk.to logo

16

136

22

features in common

16

features in common

Podium logo

Podium user ratings

Functionality

4.2
(500)

Top features

  • Payment Processing

    5.0

  • Live Chat

    5.0

  • Debit/Credit Card Processing

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$399/month

Value for money

Podium logo
3.9

0.8

tawk.to logo
4.7

What users say about Podium's value for money

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.
Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.

Categories in common

Freshdesk logo

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
tawk.to logo

14

115

22

features in common

14

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.3

tawk.to logo
4.7

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

Categories in common

Giosg logo

AI-powered chat for customer service and sales teams.

Features

Total

Giosg logo
tawk.to logo

21

81

22

features in common

21

features in common

Giosg logo

Giosg user ratings

Functionality

4.2
(45)

Top features

  • Templates

    5.0

  • Human Handover

    5.0

  • Data Security

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

199/year

Value for money

Giosg logo
4.4

0.3

tawk.to logo
4.7

What users say about Giosg's value for money

Big help for our digital marketing and sales channels. Nice-looking interactions that ensure good quality leads for our sales team.
Very nice, pleasant, great customer service, immediate response. Only have good things to say.

Categories in common

JivoChat logo

Live chat with agent apps for iOS & Android

Features

Total

JivoChat logo
tawk.to logo

22

72

22

features in common

22

features in common

JivoChat logo

JivoChat user ratings

Functionality

4.5
(102)

Top features

  • Chat/Messaging

    5.0

  • Transfers/Routing

    5.0

  • Social Media Integration

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$19/year

Value for money

JivoChat logo
4.5

0.2

tawk.to logo
4.7

What users say about JivoChat's value for money

Overall I was impressed. The ability to see what customers are typing before they send the message is quite useful.
Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a web page, should also have JivoChat installed.

Categories in common

Chaport logo

Multi-channel live chat and chatbot software for business

Features

Total

Chaport logo
tawk.to logo

17

44

22

features in common

17

features in common

Chaport logo

Chaport user ratings

Functionality

4.6
(61)

Top features

  • Mobile Access

    5.0

  • Proactive Chat

    5.0

  • Live Chat

    5.0

tawk.to logo

tawk.to user ratings

Functionality

4.4
(329)

Top features

  • Real-Time Monitoring

    5.0

  • Real-Time Analytics

    5.0

  • API

    5.0

Pricing

Starting from

$19/month

Value for money

Chaport logo
4.8

0.1

tawk.to logo
4.7

What users say about Chaport's value for money

It´s working wonderfully and we have many more contacts from clients. And the Customer service is very good.
I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.