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Zoho Cliq Pricing, Features, Reviews and Alternatives

Zoho Cliq product overview

Price starts from

0

Per month

Flat Rate

What is Zoho Cliq?

Zoho Cliq is a cloud-based team communication and collaboration solution from Zoho which includes team chat, audio & video calls, file sharing, and more. The software is suitable for teams and companies of all sizes, and offers features designed to assist Marketing, Software, IT, and DevOps teams.

Key benefits of using Zoho Cliq

  • Drag-and-drop file sharing allows users to share images and documents with their colleagues, with unlimited file storage.

  • Prospective customers and vendors can be added to channels for business discussions, with the ability to delete or remove channels when they are no longer required.

  • Video calls can be started instantly, with support for conferencing between up to 100 users, only two live speakers at any time, and the ability to switch between video calling and team chat in the same window.

  • Users can search the chat history through Cliq’s text and file search, with unlimited message history and file storage.

  • Cliq can be integrated with a range of third party and Zoho applications to make critical information available within the chat window, with one-word commands to fetch data on support ticket escalations, closed deals, sent email campaigns, invoices, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    Webinars
    Documentation

    Zoho Cliq pricing information

    Value for money

    4.6

    /5

    65

    Starting from

    0

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zoho Cliq features

    Functionality

    4.3

    /5

    65

    Total features

    32

    7 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    File Sharing
    API

    Zoho Cliq users reviews

    Overall Rating

    4.6

    /5

    65

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.14/10
    Rating distribution

    5

    4

    3

    2

    1

    44

    15

    6

    0

    0

    Pros
    This is a robust communications platform, excellent for remote and hybrid workplaces. The UI is clean but still full of features and integrates very well with other Zoho products.
    Cliq is a new messaging software in comparison to some of the most popular options, but just as good in my opinion. It is fast and fun to use.
    This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications.
    Cons
    Phone app either I haven't tried it or it sucks really bad. I'm not sure which it is.
    The lack of ability to delete or modify messages can be a potential problem.
    I miss the giphy feature that I used when my company used Slack.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Zoho Cliq: Quick chat and communications

    Reviewed a month ago

    Zoho Cliq is a product of Zoho universe and consists all the features needed in a instant messaging app. Value for money tool and highly recommended for small and medium organizations.

    Pros

    Zoho Cliq is feature loaded tool and have following pros: - Easy to chat and communicate with team members - Design automated messages through bots - Share files and provide specific access to files and folders - Collaborate and complete tasks - Access to Zomojis and Emojis - Create channels and groups for specific topics and discussions

    Cons

    Zoho Cliq is powerful tool having lots of features but interface lags and a bit choppy. Also, the mobile app needs lots of improvement.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy to Use Communication

    Reviewed 3 years ago

    Using cliq to improve communication within our company has helped a lot. However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.

    Pros

    This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

    Cons

    There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great platform for internal communication but lacks features

    Reviewed a month ago

    The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth

    Pros

    Through Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.

    Cons

    While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Solid team chat/collaboration app with an extensive development backend for customizations

    Reviewed 3 years ago

    I was impressed with the opportunities for developers but not with the UX.

    Pros

    Cliq integrates well with other Zoho apps, particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

    Cons

    Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms. Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Well integrated, versatile and easy to use chat software

    Reviewed 3 years ago

    Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more.

    Pros

    As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

    Cons

    The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

    Zoho Cliq FAQs and common questions

    Q. What type of pricing plans does Zoho Cliq offer?

    Zoho Cliq has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Free, Subscription, Open Source
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Zoho Cliq?

    Zoho Cliq has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Zoho Cliq support?

    Zoho Cliq supports the following languages:
    English


    Q. Does Zoho Cliq support mobile devices?

    Zoho Cliq supports the following devices:
    Android, iPhone


    Q. Does Zoho Cliq offer an API?

    No, Zoho Cliq does not have an API available.


    Q. What other apps does Zoho Cliq integrate with?

    Zoho Cliq integrates with the following applications:
    Whereby, GitHub, Google Analytics 360, Todoist, Zoho People, Dropbox Business, Zoho CRM, Zoho Checkout, ManageEngine ServiceDesk Plus, Zapier, Zoho Projects, MeisterTask, Zoho Flow, OneDrive, Trello, Google Drive, Box, Zoho Books, Pipedrive, GitLab, Zoho Sprints, Zomato for Business, Stripe, Zoho Desk, Zoho Subscriptions, PagerDuty, Zoho Mail, Crashlytics, Bitbucket, Eventbrite, Mailchimp, Wrike, Zoho Expense, Asana, Zoho Inventory, HubSpot Sales Hub, Zoho Invoice, Zendesk


    Q. What level of support does Zoho Cliq offer?

    Zoho Cliq offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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