AC MemberSmart - 2026 Pricing, Features, Reviews & Alternatives

AC MemberSmart is a Salesforce-native membership management application built for member organizations, associations, nonprofits, and educational institutions. It transforms an experience cloud member portal into a centralized hub for managing member data, communications, events, financial transactions, and engagement initiatives. The solution addresses passive participation by providing self-service tools and interactive community features within a unified environment that adheres to enterprise data protection and security standards.

The platform includes a 360-degree member view that captures all member activities in a secure repository, enabling administrators to monitor engagement levels and member contributions. Engagement scoring metrics provide quantifiable measures of participation. Financial management functions integrate with Spreedly to automate membership payments, subscriptions, renewals, and donations through the portal. The event management component supports free and paid events, simple or multi-session, with a Zoom integration for hosting virtual sessions.

Additional modules include an advanced member directory with customizable filters and a location-based search powered by Google Maps integration. A jobs board module connects members with employment and volunteer opportunities. The eCommerce module allows for the sale of products, services, and event tickets directly within the portal. Professional development functionality enables the creation and administration of training programs and progress tracking.

The solution leverages Salesforce CRM for streamlined data synchronization and benefits from the platform’s security and compliance infrastructure. Payment processing through Spreedly ensures transaction information flows directly into the CRM, reducing manual processing and eliminating data fragmentation. The mobile-responsive design maintains feature parity across devices. The application supports customizable branding to match organizational identity and includes support and training resources for implementation and ongoing maintenance.