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Salesforce.org Nonprofit Cloud Logo

Salesforce.org Nonprofit Cloud

Non-Profit CRM offered through Salesforce

Last updated: September 2024

Salesforce.org Nonprofit Cloud - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Salesforce.org Nonprofit Cloud?

Break down the silos and empower your entire nonprofit to make a case for giving with a complete picture of your donors, volunteers, members and other constituents in one place. With social, mobile and collaboration at its core, Salesforce is helping nonprofits cultivate and grow life-long volunteer and supporter relationships.

Benefits of using Salesforce.org Nonprofit Cloud

Collaborate in real time to create alignment, find and share information, and streamline resolutions. Transform your engagement, outreach and services.

Quickly build or install social and mobile custom apps to manage your programs, so you can spend less time on administration and more time delivery quality service

And drive annual campaign success with integrations for your donation landing pages, financial institution, email campaigns and event management apps.

Complete picture of your donors, volunteers, clients and other constituents in one place — including activity history, giving history, programs and events attended, and any custom information.

Streamline your grants prospecting, management and reporting with Salesforce’s powerful automation and real-time analytics.

Starting from

ic-pricetag

No pricing info

Alternatives with better value for money

Salesforce.org Nonprofit Cloud's key features

Most critical features, based on insights from Salesforce.org Nonprofit Cloud users:

Membership Management
5.0
(3)
Event Management
5.0
(1)
Donor Management
5.0
(3)
Donation Tracking
5.0
(3)
Fundraising Management
5.0
(2)
Online Giving
5.0
(1)

Features

4.5

/5

40

Ease of use

3.9

/5

40

All Salesforce.org Nonprofit Cloud features

Contact Management
5.0
(1)
Payment Processing
5.0
(1)
Grant Application Management
5.0
(1)
Reporting/Analytics
5.0
(1)
Multi-Language
(0)
Mobile Giving
(0)
Mobile Access
(0)
Member Portal
(0)
Member Database
(0)
Member Communities
(0)
Impact Measurement
(0)
Group Management
(0)
Grant Management
5.0
(1)
Grant Award Tracking
(0)
Goal Setting/Tracking
(0)
Gift Matching Management
(0)
For Nonprofits
5.0
(1)
For Grantseekers
(0)
For Grantmakers
(0)
Filtering
(0)
Engagement Tracking
(0)
Email Templates
(0)
Website Integration
(0)
Third-Party Integrations
(0)
Task Management
(0)
Surveys & Feedback
(0)
Summary Reports
(0)
Self Service Portal
(0)
Search/Filter
(0)
Role-Based Permissions
(0)
Reporting/Project Tracking
(0)
Reporting & Statistics
(0)
Reminders
(0)
Recurring/Subscription Billing
(0)
Recurring Giving
(0)
Receipt Management
(0)
Real-Time Reporting
(0)
Real-Time Analytics
(0)
Project Planning/Scheduling
(0)
Pledge Management
(0)
Personalization
(0)
Configurable Workflow
(0)
Communication Management
(0)
Collaboration Tools
(0)
Campaign Planning
(0)
Campaign Management
(0)
Campaign Analytics
(0)
Approval Process Control
(0)
Application Management
(0)
Applicant Tracking
(0)
API
(0)
Alumni Management
(0)
Alerts/Notifications
(0)
Administrative Reporting
(0)
Ad hoc Reporting
(0)
Activity Tracking
(0)
Activity Dashboard
(0)
ACH Payment Processing
(0)
Accounting Integration
(0)
Access Controls/Permissions
(0)
@mentions
(0)
Email Reminders
(0)
Email Marketing
(0)
Email Management
(0)
Electronic Submission
(0)
Electronic Payments
(0)
Due Date Tracking
(0)
Drag & Drop
(0)
Document Review
(0)
Deadline Management
(0)
Data Import/Export
(0)
Dashboard
(0)
Customizable Templates
(0)
Customizable Reports
(0)
Customizable Fields
(0)
Customizable Branding
(0)
Customer Database
(0)
CRM
(0)
Credit Card Processing
(0)
Contribution Tracking
1.0
(1)
Contact Database
(0)

Salesforce.org Nonprofit Cloud alternatives

Salesforce.org Nonprofit Cloud logo

Salesforce.org Nonprofit Cloud

4.7
(40)

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
3.9
Features
4.5
Value for Money
4.5
Customer Support
4.3
DonorSnap logo

DonorSnap

4.6
(379)
visit website

Starting from

50

Per month

Free trial
Free version
Ease of Use
4.4
Features
4.3
Value for Money
4.8
Customer Support
4.8
WildApricot logo

WildApricot

4.5
(555)
visit website

Starting from

60

Per month

Free trial
Free version
Ease of Use
4.3
Features
4.2
Value for Money
4.4
Customer Support
4.4
NetSuite logo

NetSuite

4.2
(1.6K)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
3.9
Features
4.1
Value for Money
3.8
Customer Support
3.8

Salesforce.org Nonprofit Cloud pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range
view pricing plans

Value for money

4.5

/5

40

Starting from

ic-pricetag

No pricing info

Salesforce.org Nonprofit Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk
24/7 (Live rep)

Training options

Webinars
Documentation
Videos

Salesforce.org Nonprofit Cloud reviews

Overall rating

4.7

/5

40

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.22/10
Rating distribution

5

4

3

2

1

30

8

2

0

0

Pros
We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased.
AvatarImg

Michelle B.

Development Director

Overall great to use easy to learn and I like all the Salesforce badges to gain.
JN

Jean N.

Business Development

I love Salesforce's ability to act as an all-in-one CRM. Rather than using separate systems for donor management, volunteers, and grant administration, now everything is in one place.
AvatarImg

Theresa K.

Operations Director

Cons
This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes.

Verified reviewer

Anonymity request

It can do anything...if you can afford to pay someone a lot of money to set it up for you.
DC

Danielle C.

Grants Associate

It's for large databases with many moving parts. If you are small and your employees or board are juggling many jobs and not just database management, this is difficult to use.

Verified reviewer

Anonymity request

Read all reviews
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Salesforce.org Nonprofit Cloud FAQs

Q. What type of pricing plans does Salesforce.org Nonprofit Cloud offer?

Salesforce.org Nonprofit Cloud has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Salesforce.org Nonprofit Cloud?

Salesforce.org Nonprofit Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Salesforce.org Nonprofit Cloud support?

Salesforce.org Nonprofit Cloud supports the following languages:
English

Q. Does Salesforce.org Nonprofit Cloud offer an API?

No, Salesforce.org Nonprofit Cloud does not have an API available.

Q. What level of support does Salesforce.org Nonprofit Cloud offer?

Salesforce.org Nonprofit Cloud offers the following support options:
Chat, Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep)

Related categories

Association Management
CRM
Donation Management
Nonprofit
Membership Management
Nonprofit CRM
Community
Grant Management
Fundraising
Church Management
Volunteer Management
Nonprofit Project Management

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USA

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