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Acuity Scheduling vs vcita Comparison (2026)
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Good recommendations?
Acuity Scheduling
4.8
(5.7K)5
4.6K
4
941
3
151
2
20
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
vcita
4.4
(297)5
193
4
69
3
19
2
7
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.
Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
5.7K
5
4
3
2
1
4.6K
941
151
20
11
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.4
297
5
4
3
2
1
193
69
19
7
9
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this appPros
“It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.”
Sarah T.
Sr Marketing Manager
“The direct integrations keep client data and referral sources highly organized, letting you see exactly what marketing efforts are actually driving bookings.”
JA
Joseph A.
Owner
“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”
JS
Janapher S.
Administrative Coordinator
Pros
“I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything.”
OW
Olga W.
Owner
“The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels.”
Andrew B.
Managing Director
“we have used it for years for our home business and it has helped us keep up with customer's, ease for scheduling for them and contact/follow-up”
em
ethan m.
operations manager
Cons
“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”
DT
Dimitri T.
consultant
“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”
DK
David K.
President
“Customizations require CSS/HTML, which non-tech savy users may find inconvenient or difficult to implement changes with.”
Terence Z.
Tech Support Engineer
Cons
“We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system.”
DT
Deidra T.
Owner
“There are some missing features like robust inventory tracking or advanced color-coding, leading to glitches.”
cr
cory r.
Ops
“Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent).”
ZC
Zarinah C.
Owner
- Vendor responds to reviews
- Last review12 days ago
- Vendor responds to reviews
- Last review15 days ago
Key features
- Total features133
- 2-Way Messaging
- ACH Payment Processing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Responses
- Automated Scheduling
- Autoresponders
- Availability Indicator
- Availability Management
- Batch Processing
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Booking Notes
- Branch Optimization
- Business Card/Badge Scanning
- Business Coaching
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Scheduling
- Candidate Profiles
- Capacity Management
- Care Summaries
- Case Management
- Channel Management
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Consent Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Mobile App
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drip Campaigns
- Driver Scheduling
- Due Date Tracking
- EDI
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Management
- File Sharing
- File Storage
- Financial Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Carpet Cleaners
- For Chiropractors
- For Dance Studios
- For Field Service
- For Financial Institutions
- For Group Therapy
- For Gyms
- For Handyman Industry
- For Healthcare
- For Mac Devices
- For Martial Arts
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Optometrists
- For Photography Studios
- For Physical Therapy
- For Plumbing Industry
- For Real Estate
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Forms Management
- GDPR Compliance
- Generative AI
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- HR Management
- Health Coaching
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-Person Payments
- In-person Trainer
- Intake Management
- Interaction Tracking
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- K-12
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lesson Notes
- Life Coaching
- List Management
- Live Chat
- Loyalty Program
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Medical Billing
- Meeting Management
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Mobile Payments
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Period Recurring Billing
- Multi-Physician
- Multiple Appointment Types
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Performance Metrics
- Pet Grooming
- Physician Management
- Progress Tracking
- Promotions Management
- Purchasing & Receiving
- Real-Time Notifications
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Scheduling
- Revenue Management
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Self Service Portal
- Social Media Integration
- Sport Coaching
- Student Management
- Task Management
- Team Calendars
- Template Management
- Third-Party Integrations
- Timer
- Treatment Packages
- Virtual Meetings
- Web Forms
- Website Integration
- iCalendar Support
- Total features180
- 2-Way Messaging
- ACH Payment Processing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Responses
- Automated Scheduling
- Autoresponders
- Availability Indicator
- Availability Management
- Batch Processing
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Booking Notes
- Branch Optimization
- Business Card/Badge Scanning
- Business Coaching
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Scheduling
- Candidate Profiles
- Capacity Management
- Care Summaries
- Case Management
- Channel Management
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Consent Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Mobile App
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drip Campaigns
- Driver Scheduling
- Due Date Tracking
- EDI
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Management
- File Sharing
- File Storage
- Financial Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Carpet Cleaners
- For Chiropractors
- For Dance Studios
- For Field Service
- For Financial Institutions
- For Group Therapy
- For Gyms
- For Handyman Industry
- For Healthcare
- For Mac Devices
- For Martial Arts
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Optometrists
- For Photography Studios
- For Physical Therapy
- For Plumbing Industry
- For Real Estate
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Forms Management
- GDPR Compliance
- Generative AI
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- HR Management
- Health Coaching
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-Person Payments
- In-person Trainer
- Intake Management
- Interaction Tracking
- Inventory Management
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- K-12
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lesson Notes
- Life Coaching
- List Management
- Live Chat
- Loyalty Program
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Medical Billing
- Meeting Management
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Mobile Payments
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Period Recurring Billing
- Multi-Physician
- Multiple Appointment Types
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Patient Intake
- Patient Management
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Performance Metrics
- Pet Grooming
- Physician Management
- Progress Tracking
- Promotions Management
- Purchasing & Receiving
- Real-Time Notifications
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Scheduling
- Revenue Management
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Self Service Portal
- Social Media Integration
- Sport Coaching
- Student Management
- Task Management
- Team Calendars
- Template Management
- Third-Party Integrations
- Timer
- Treatment Packages
- Virtual Meetings
- Web Forms
- Website Integration
- iCalendar Support
Integrations
- Total integrations42
- AWeber
- ActiveCampaign
- Basecamp
- Capsule
- ClassPass
- Constant Contact
- Drip
- Drupal
- Duda
- FreshBooks
- FullContact
- GoDaddy Website Builder
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Workspace
- Highrise
- Joomla
- Kit
- Leadpages
- Mad Mimi
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- PayPal Payments
- Pipedrive
- QuickBooks Online
- QuickBooks Online Advanced
- ReferralCandy
- Salesforce Platform
- Shopify
- Simplero
- Square Payments
- Squarespace
- Stripe Payments
- Venmo
- Weebly
- WiseStamp
- Wix
- WordPress
- Wufoo
- Zapier
- Zoho CRM
- Zoho Flow
- Zoom Workplace
- iCloud
- Total integrations23
- AWeber
- ActiveCampaign
- Basecamp
- Capsule
- ClassPass
- Constant Contact
- Drip
- Drupal
- Duda
- FreshBooks
- FullContact
- GoDaddy Website Builder
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Workspace
- Highrise
- Joomla
- Kit
- Leadpages
- Mad Mimi
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- PayPal Payments
- Pipedrive
- QuickBooks Online
- QuickBooks Online Advanced
- ReferralCandy
- Salesforce Platform
- Shopify
- Simplero
- Square Payments
- Squarespace
- Stripe Payments
- Venmo
- Weebly
- WiseStamp
- Wix
- WordPress
- Wufoo
- Zapier
- Zoho CRM
- Zoho Flow
- Zoom Workplace
- iCloud
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