Acuity Scheduling vs fitli Comparison

I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business.

I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated.

It allows me to utilize my time for my teaching talents.

The rescheduling is confusing. Also, scheduling through the phone app has been confusing for clients.

The customer service has made it so easy and answered every question I have had. I am on the go a lot and don’t have time for tedious scheduling. This has been user friendly for me

The app has been a bit of a challenge for my clients

Appointment scheduling for yoga classes is very good

App is not compatible with android users.

Dear Kim, Thank you for your five-star review and for sharing your positive experience with Fitli! We're thrilled to hear our appointment scheduling has been great for your yoga classes. We take your feedback about Android compatibility seriously and are working on improvements. We're glad the switch from Squarespace for better scheduling features has been beneficial for you. Thanks again for choosing Fitli. Your support means the world to us, and we're here to help with any further needs. Best, John Cline Founder Fitli

The ease and availability of help, both a real person for immediate online assistance and ease of scheduling a real person phone conversation. The response was always quick and helpful

Software could be confusing for clients due to the way ours was set up in our scheduling calendar

Online booking, automatic payments, class scheduling, website integration, retail option.

Would like to see the Retail portion of the site expanded a bit to include a few more features (i.e. photos, quantity, options (sizes, colors).

Ease of use and quality for price. Other products have services I don’t need or are too expensive for small businesses

Sharing login info with new clients can be tricky

So simple to set up on our website and the scheduling was very easy to maintain, Customer service was fast and thorough as well.

Unfortunately our home studio wasn't utilized as planned, as the main instructor was too busy with her other studio classes and did not use the software as much...

This software helps me organize my business scheduling, packages for my clients, easy payment processes and the reporting and promotions features are easy and useful.

I can’t say there’s much I don’t like, honestly.

We received tremendous help setting up our fitli site and the customer service is the best on the planet!

Always want more ease of editing and making scheduling changes but fitli has made tremendous progress in this domain. The company is incredibly responsive to the user's needs! And I appreciate their constant transparency and honesty!

Payments and scheduling. While they have steadily improved their product every year and continue to do so. I'm grateful for what they offer small business owners like me.

The only thing I would welcome further is easier access to change appointments already in the system more fluidly.

I love the ease of use and thr superb customer service that the Fitli customer care team provides. This is a wonderful company to use for personal training businesses.

Sometimes my clients have difficulty signing up on the app/laptop before they start their personal training sessions.

Ease of scheduling multiple clients. Ability to incorporate packages & sharing them among families. Timely notifications and reminders for both myself and my clients. Quick turnaround on receiving payments through the app. Extremely responsive and helpful customer service!

It's a newer system, so some features aren't available yet. There's an iPhone app, but not an Android app yet

Everything! We are a university and we were looking for a software that would allow our members to sign up for Reformer classes online. We had a lot of specifications and features we wanted/needed. The Fitli team was more than accommodating and even went as far as to add new features to benefit us specifically. The customer service has been outstanding! Our customers love how user friendly the software is. The Fitli team has done a great job of creating a wonderful software as well as creating a long standing relationship with their customers. It is very rare to find a company that will reach out to you simply just to see how things are going or inquire if there is anything they can improve upon.

No cons were added to this review

Go Tigers! :)

I love that this software was so easy for my clients to use and also very easy for me to use. I have used other softwares and none that have been this user friendly I truly appreciate the quick response when I need assistance.

I wish I could look up my schedule on the app. I can only use my computer to see what appts my clients have scheduled.

Fitli is ideal for a small dance studio that needs to hold down costs. Does all the essential basics: class scheduling, packages, appointments, blocking out studio rentals, sales reports, class histories for students. Customer service has been superb. They have added some important features, like the ability to associate accounts with more than one person, like for a familiy. And they definitely have features I haven't even used yet.

It's a little more challenging to use when I need to go back in time to record payments or catch up records, but I've learned workarounds for most of these issues. Would be nice to have an android app as well as the iPhone app.