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Mindbody vs fitli Comparison
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Overview
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.
Fitli is a newcomer to the online and mobile booking space with a laser focus on Simplicity, Service, and Affordability.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
139
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.0
2.8K
1.3K
765
342
135
232
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Cons
Liz E.
Pediatric Social Worker
Cons
Key features
- Total features128
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Capacity Management
- Certification Tracking
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Storage
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Item Management
- Loyalty Program
- Marketing Automation
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Trainer
- Onsite Registration
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Ratings/Reviews
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Room Booking
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Staff Management
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
- Total features84
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Capacity Management
- Certification Tracking
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Storage
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Item Management
- Loyalty Program
- Marketing Automation
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Trainer
- Onsite Registration
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Ratings/Reviews
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Room Booking
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Staff Management
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations37
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations2
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
Dawn P.
Used daily for less than 6 months
Review source
Share this review:
The quick and easy responses from them to correct any issues that come up. Reduced price....saving a ton of money compared to Mindbody!
The customer service is top notch! This makes this company stand out from the rest. The price...also another HUGE benefit.
The only thing right now is a way to sign in when clients get to the gym. However, they stated they will be working on that and adding it soon.
Meghann K.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
Review source
Share this review:
Scheduling, payment, and affordable.
I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business.
I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated.
Robin D.
1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
I was looking for an alternative to Mindbody and saw a fitli ad on Facebook. I decided to sign up and actually didn't use the program for awhile. About a week or so after signing up I get an email from someone from fitli asking if I wanted to have demo. I was halfway through the demo call and already texting my friends telling them they needed to check into this software. It had all of the functionality that I needed and terrific customer service. (Turns out the man doing my demo was one of the co-founders.)
It's *extremely* easy to set up and use. And I've never had a question that wasn't quickly answered by a member of the team.
Instead of being able to change pricing in classes, I've had to delete them and start over. (A tiny complaint, but you asked.)
Andrea R.
Health, Wellness and Fitness, self-employed
Used weekly for 1-2 years
Review source
Share this review:
The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues. The pricing structure is very reasonable for what you get. While there is certainly room for improvement...
There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly.
Vicki F.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
Review source
Share this review:
Our Yoga Studio adopted Fitli at the end of December. We previously had used MindBody and that was a fiasco. It took us about two weeks to get going and during that time customer service, John Cline and Dan Jenner, were literally with us every step of the way. Every time we had a concern or a question, they answered it within minutes, most times with a phone call. And if we needed something that wasn't...
Easy to use, has 99% of the items we were looking for, book and pay, classes, packages, descriptions, reports, etc.
There is nothing I dislike about the software.
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