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vcita vs Fresha Comparison (2026)
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Good recommendations?
Overview
Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device.
Fresha is the world's leading online booking software for the beauty and wellness industry, including spas. Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
297
5
4
3
2
1
193
69
19
7
9
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.8
1.4K
5
4
3
2
1
1.2K
99
24
7
31
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything.”
OW
Olga W.
Owner
“The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels.”
Andrew B.
Managing Director
“we have used it for years for our home business and it has helped us keep up with customer's, ease for scheduling for them and contact/follow-up”
em
ethan m.
operations manager
Pros
“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”
CB
Catherine B.
Business owner an aesthetician.
“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”
PT
Pamela T.
President
“I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case.”
EK
Erik K.
Massage Therapist
Cons
“We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system.”
DT
Deidra T.
Owner
“There are some missing features like robust inventory tracking or advanced color-coding, leading to glitches.”
cr
cory r.
Ops
“Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent).”
ZC
Zarinah C.
Owner
Cons
“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”
AT
Andie T.
Student
“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”
CN
Catherine N.
Holistic Therapist
“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”
SP
Suphotjana P.
Operations Manager
- Vendor responds to reviews
- Last review15 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- 2-Way Messaging
- ACH Payment Processing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Automated Responses
- Automated Scheduling
- Autoresponders
- Availability Indicator
- Availability Management
- Batch Processing
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Booking Notes
- Booth Rental Management
- Business Card/Badge Scanning
- Business Coaching
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Scheduling
- Candidate Profiles
- Care Summaries
- Case Management
- Channel Management
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Mobile App
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drip Campaigns
- Due Date Tracking
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Management
- File Sharing
- File Storage
- Financial Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Carpet Cleaners
- For Chiropractors
- For Dance Studios
- For Field Service
- For Group Therapy
- For Gyms
- For Handyman Industry
- For Healthcare
- For Mac Devices
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Physical Therapy
- For Plumbing Industry
- For Real Estate
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- GDPR Compliance
- Generative AI
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- HR Management
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-Person Payments
- In-person Trainer
- Intake Management
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lesson Notes
- Life Coaching
- List Management
- Live Chat
- Loyalty Program
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Medical Billing
- Meeting Management
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Mobile Payments
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Period Recurring Billing
- Multi-Physician
- Multiple Payment Options
- Multiple User Accounts
- Online Booking
- Online Payments
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Promotions Management
- Ratings/Reviews
- Real-Time Reporting
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Marketing
- SMS Messaging
- SMS Reminders
- Sales Reports
- Scheduling
- Self Service Portal
- Social Media Integration
- Staff Management
- Task Scheduling
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Website Integration
- Total features92
- 2-Way Messaging
- ACH Payment Processing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Automated Responses
- Automated Scheduling
- Autoresponders
- Availability Indicator
- Availability Management
- Batch Processing
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Booking Notes
- Booth Rental Management
- Business Card/Badge Scanning
- Business Coaching
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Scheduling
- Candidate Profiles
- Care Summaries
- Case Management
- Channel Management
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Mobile App
- Customer Statements
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drip Campaigns
- Due Date Tracking
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Management
- File Sharing
- File Storage
- Financial Management
- Fitness Plan
- For Accountants
- For Barbershops
- For Carpet Cleaners
- For Chiropractors
- For Dance Studios
- For Field Service
- For Group Therapy
- For Gyms
- For Handyman Industry
- For Healthcare
- For Mac Devices
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Physical Therapy
- For Plumbing Industry
- For Real Estate
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- GDPR Compliance
- Generative AI
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- HR Management
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-Person Payments
- In-person Trainer
- Intake Management
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Job Scheduling
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- Lesson Notes
- Life Coaching
- List Management
- Live Chat
- Loyalty Program
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Medical Billing
- Meeting Management
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Mobile Payments
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Period Recurring Billing
- Multi-Physician
- Multiple Payment Options
- Multiple User Accounts
- Online Booking
- Online Payments
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Promotions Management
- Ratings/Reviews
- Real-Time Reporting
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Marketing
- SMS Messaging
- SMS Reminders
- Sales Reports
- Scheduling
- Self Service Portal
- Social Media Integration
- Staff Management
- Task Scheduling
- Third-Party Integrations
- Transaction History
- Treatment Packages
- Website Integration
Integrations
- Total integrations23
- Constant Contact
- Duda
- FullContact
- GoDaddy Website Builder
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Joomla
- Meta for Business
- Microsoft Excel
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Square Payments
- Stripe Payments
- Venmo
- Weebly
- WiseStamp
- Wix
- WordPress
- Xero
- Zapier
- Zoom Workplace
- Total integrations2
- Constant Contact
- Duda
- FullContact
- GoDaddy Website Builder
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Joomla
- Meta for Business
- Microsoft Excel
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Square Payments
- Stripe Payments
- Venmo
- Weebly
- WiseStamp
- Wix
- WordPress
- Xero
- Zapier
- Zoom Workplace
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