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Apptoto vs Carepatron Comparison (2026)

Name: Apptoto
Rating: 4.829787234042553 (94 reviews)

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Apptoto

Carepatron

Overview

Apptoto is an automated appointment reminder solution that connects with existing calendars, extracts contacts, and sends appointment and follow-up reminders to customers via SMS text, email, or voice. Customers can then confirm their attendance, cancel or reschedule their booking through Apptoto.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“We have worked with [sensitive content hidden] before to renegotiate our contract and rates, especially when we needed to scale up the amount of texts we send out and she has been helpful in working with us to get fair pricing.”

Trinh N.

Principal Software Engineer

“For crucial bugs such as one that prevented our clients from receiving their appointments, Apptoto staff would prioritize fixing the issue and it would be resolved on the same day.”

Trinh N.

Principal Software Engineer

“We never get the sense that the team was avoiding or ignoring us but rather that they are busy (like most company) but they are also weighing each requests and how it affects other Organizations that are also using the tool.”

Trinh N.

Principal Software Engineer

Pros

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

“Show us an audit of when you send reminders to our clients, allow them to control their reminders, and let them see their open invoices on a tab.”

Alison E.

Executive Director

Cons

“The only downside Apptoto really has is the algorithm that automatically matches contacts struggles sometimes with names with special characters or more than two capital letters.”

Will M.

Executive Assistant

“Not a negative comment per se but be careful on how you set up your rules because the software is very precise and small errors can lead to undesired outcomes.”

Brandon O.

Law Clerk

“I can’t respond to a customer’s text through the text alert that comes through my phone. ”

Carlo D.

Owner

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager

“I wish it had more customization in the workflows (reminder if client hasn't had a session in a certain amount of time) and it's missing some things I see as essential, like proper waiting rooms.”

Rae F.

Founder and Practitioner