I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.
Pros
You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.
Cons
I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos!
At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.
Rating breakdown
Likelihood to recommend: 10/10
My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!
Pros
Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.
Cons
There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.
Rating breakdown
Likelihood to recommend: 10/10
I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.
Pros
I'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.
Cons
I liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.
Rating breakdown
Likelihood to recommend: 10/10
If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.
Pros
I love the features that the service provides, if only it would constantly work.
Cons
It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
Hello Paul,
We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again.
Apptoto Customer Success Team
Rating breakdown
Likelihood to recommend: 0/10
Multiple booking pages so I can separate our offerings into dedicated pages. Ability to charge for appointments. Campaign features to drum up more business. No restrictions on fulfilling my agencies needs with the features of the software. Great relationship with the support team and help desk.
Pros
Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.
Cons
The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it.
Now that's a great team.
William, thank you for your review. We really appreciate the positive feedback.
Rating breakdown
Likelihood to recommend: 10/10
Starter: $29/month
Plus: $59/month
Professional: $99/month
Group: $249/month
Apptoto can tailor larger plans to suit user needs.