Apptoto Pricing, Features, Reviews & Comparison of Alternatives

Apptoto

Automated appointment messaging service

4.59/5 (32 reviews)

Apptoto overview

What is Apptoto?

Apptoto is an automated appointment reminder and messaging service that connects with existing calendars, extracts contacts and sends appointment and follow-up reminders to customers via SMS text, email or voice call to ensure they arrive on-time and prepared. As a web-based solution, Apptoto gives users the flexibility to manage appointment reminders anytime, anywhere, via any internet-enabled device.

Designed to work within the user’s existing workflow and calendar, Apptoto supports integration with multiple systems including Google Calendar, Outlook Calendar, Office 365, iCloud, Salesforce, and more. Apptoto allows users to connect their existing calendar, then extract contact information, before setting up a very customized set of messages and a reminder schedule. Once customers confirm their attendance or reschedule their booking, Apptoto updates the user’s calendar automatically.

Apptoto allows users to respond to clients from the centralized dashboard or directly from their email inbox. The auto replies and actions features enables users to reply back to clients automatically. Instant notifications serve to streamline user-workflow, notifying users immediately when a client responds. Apptoto is fully customizable as well as being safe and secure, allowing users to schedule and send personalized reminders tailored especially for their business and supporting HIPAA compliant options.

As a full-featured product, Apptoto also offers booking pages to our users, allowing their clients to schedule appointments online 24/7 without the back and forth of phone or email tag trying to schedule something.
www.apptoto.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
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Apptoto user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.6
  4.4
  4.5
Abraham Arechiga

Your business needs this.

Used daily for 2+ years
Reviewed 2019-11-21
Review Source: Capterra

I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros
You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons
I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephen Shepard

Awesome and Affordably Complete Appointment Reminder Platform

Used daily for 1-2 years
Reviewed 2018-11-19
Review Source: Capterra

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

Pros
Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

Cons
There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jaime Grunfeld

Excellent functional software

Used daily for 6-12 months
Reviewed 2021-01-12
Review Source: Capterra

I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.

Pros
I'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.

Cons
I liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul Whitehorn

A Consistent Failure to Do What it Says It Does.

Used daily for 2+ years
Reviewed 2019-07-26
Review Source: Capterra

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

Pros
I love the features that the service provides, if only it would constantly work.

Cons
It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

Response from Go-Cort


Hello Paul,

We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again.

Apptoto Customer Success Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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William Avon, LUTCF, LACP, RSMFC, RFC

Amazing support team to back up a simple yet robust platform

Used daily for 2+ years
Reviewed 2018-05-17
Review Source: Capterra

Multiple booking pages so I can separate our offerings into dedicated pages. Ability to charge for appointments. Campaign features to drum up more business. No restrictions on fulfilling my agencies needs with the features of the software. Great relationship with the support team and help desk.

Pros
Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.

Cons
The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it. Now that's a great team.

Response from Go-Cort


William, thank you for your review. We really appreciate the positive feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Apptoto pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
View Pricing Plans

Starter: $29/month
Plus: $59/month
Professional: $99/month
Group: $249/month

Apptoto can tailor larger plans to suit user needs.

Apptoto features

Calendar Management
Custom Fields
Reminders

API (476 other apps)
Activity Dashboard (325 other apps)
Activity Tracking (207 other apps)
Automatic Notifications (248 other apps)
Contact Management (179 other apps)
Customer Database (210 other apps)
Customizable Branding (261 other apps)
Customizable Reporting (194 other apps)
Customizable Templates (222 other apps)
Data Import/Export (244 other apps)
Electronic Payments (181 other apps)
Email Integration (231 other apps)
Real Time Reporting (161 other apps)
Reporting & Statistics (346 other apps)
Social Media Integration (208 other apps)
Surveys & Feedback (192 other apps)
Third Party Integration (329 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Apptoto

Key features of Apptoto

  • Recurring appointments
  • Rescheduling
  • Two-way messaging
  • SMS messaging
  • Voice calls
  • Automated messages
  • One time messages
  • Reserved number
  • Additional logins
  • Custom message timing
  • Follow-up messages
  • Personalized voice reminders
  • In-calendar notifications
  • In-event commands
  • Contact information extraction
  • Group appointments
  • Contact preferences
  • Appointment page
  • Custom add to calendar content
  • Conditional messages
  • Multiple calendar support
  • Custom url
  • Mobile friendly
  • Time zone support
  • Address book integration
  • Capture mobile numbers
  • Outlook calendar integration
  • iCloud integration
  • Microsoft Exchange integration
  • Salesforce integration
  • Clio intgration
  • CSV/XML
  • SQL databases
  • EMR/EHR integrations
  • Office 365 integration
  • Auto replies & actions
  • Automatic reminders
  • Calendar management
  • Google calendar integration
  • Custom message content
  • Import address books
  • HIPAA compliance
  • Mail-merge like fields
  • Multilingual messages
  • Real time notifications
  • Availability options
  • Appointment management
  • Appointment scheduling
  • Custom fields
  • iCalendar, CalDAV, CardDAV integration
  • Email reminders
  • Online booking
  • User management
View All Features

Benefits

Apptoto allows users to set more than one type of reminder per appointment and reach customers by email, SMS or voice call.
Users can customize message content as well as control message times using mail-merge like fields and scheduling messages to be sent relative to appointments or at a specific time.
Apptoto enables users to create and send automated follow-up messages based on specific conditions, for example, to remind customers to make their next appointment if they haven’t returned in 6 months.
Calendar integrations with Google Calendar, Outlook calendar, Office 365, and more, enable users to manage appointment reminders within their existing workflow and calendar.
Apptoto supports mobile friendly booking pages which enable clients to book appointments conveniently online from their mobile devices.