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Automated appointment messaging service
Apptoto Pricing, Features, Reviews and Alternatives
Apptoto product overview
What is Apptoto?
Apptoto is an automated appointment reminder and messaging service that connects with existing calendars, extracts contacts and sends appointment and follow-up reminders to customers via SMS text, email or voice call to ensure they arrive on-time and prepared. As a web-based solution, Apptoto gives users the flexibility to manage appointment reminders anytime, anywhere, via any internet-enabled device.
Key benefits of using Apptoto
Typical customers
Platforms supported
Support options
Training options
Apptoto pricing information
Value for money
4.5
/5
38
Starting from
29
Per month
Per Feature
Pricing options
Value for money contenders
Apptoto features
Functionality
4.7
/5
38
Total features
21
3 categories
Most valued features by users
Functionality contenders
Apptoto users reviews
Overall Rating
4.7
/5
38
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.35/10
29
7
1
0
1
AW
Adrianne W.
JR
Jonathon R.
AW
Adrianne W.
PW
Paul W.
SH
Susan H.
BB
Bridget B.
Overall rating contenders
Abraham A.
Verified reviewer
E-Learning, 1-10 employees
Used daily for 2+ years
Review source
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I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.
You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.
I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.
Stephen S.
Verified reviewer
Law Practice, 1-10 employees
Used daily for 1-2 years
Review source
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My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!
Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.
There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.
John S.
Law Practice, 1-10 employees
Used daily for 2+ years
Review source
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This helped reduce my no shows or at least gave me notice they were not coming. Most people wouldn't call me to cancel and appointment but they'll answer a text and tell me they're not coming. Helps me save time by planning my day when I know whether I'll have an appointment or not. No more waiting around wondering if they'll show up.
Once set up it pretty much runs itself and I rarely have to change any of the configurations.
It can be somewhat confusing setting up BUT the support if phenomenal!
Paul W.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
Review source
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If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.
I love the features that the service provides, if only it would constantly work.
It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
Hello Paul, We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again. Apptoto Customer Success Team
Rocio B.
Law Practice, 1-10 employees
Used daily for 2+ years
Review source
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My clients are able to schedule appointments on line- an added bonus I was not initially aware of - and my clients get reminders 3 days, 24 hours and 3 hours prior to their appointment.
I love it that it can confirm appointments for my clients on the spot and sends reminders of the appointments. No more, "I didn't know" excuses.
Could improve on multi-language options - I use Spanish primarily so that would be a plus.
Apptoto FAQs and common questions
Q. What type of pricing plans does Apptoto offer?
Apptoto has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Apptoto?
Apptoto has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Apptoto support?
Apptoto supports the following languages:
English
Q. Does Apptoto offer an API?
No, Apptoto does not have an API available.
Q. What other apps does Apptoto integrate with?
Apptoto integrates with the following applications:
Microsoft Outlook, Salesforce Sales Cloud, Microsoft 365, Clio, Google Calendar
Q. What level of support does Apptoto offer?
Apptoto offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk
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