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Apptoto Pricing, Features, Reviews and Alternatives

Apptoto product overview

Price starts from

29

Per month

Per Feature

What is Apptoto?

Apptoto is an automated appointment reminder and messaging service that connects with existing calendars, extracts contacts and sends appointment and follow-up reminders to customers via SMS text, email or voice call to ensure they arrive on-time and prepared. As a web-based solution, Apptoto gives users the flexibility to manage appointment reminders anytime, anywhere, via any internet-enabled device.

Key benefits of using Apptoto

  • Apptoto allows users to set more than one type of reminder per appointment and reach customers by email, SMS or voice call.
  • Users can customize message content as well as control message times using mail-merge like fields and scheduling messages to be sent relative to appointments or at a specific time.
  • Apptoto enables users to create and send automated follow-up messages based on specific conditions, for example, to remind customers to make their next appointment if they haven’t returned in 6 months.
  • Calendar integrations with Google Calendar, Outlook calendar, Office 365, and more, enable users to manage appointment reminders within their existing workflow and calendar.
  • Apptoto supports mobile friendly booking pages which enable clients to book appointments conveniently online from their mobile devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Knowledge Base
    FAQs/Forum
    Phone Support
    Email/Help Desk

    Training options

    Live Online
    Videos
    Documentation
    Webinars

    Apptoto pricing information

    Value for money

    4.5

    /5

    38

    Starting from

    29

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Apptoto features

    Functionality

    4.7

    /5

    38

    Total features

    21

    3 categories

    Most valued features by users

    Data Import/Export
    Calendar Management
    Customizable Fields
    Reminders
    SMS Reminders
    Booking Management
    Real Time Notifications
    Call Reminders

    Functionality contenders

    Apptoto users reviews

    Overall Rating

    4.7

    /5

    38

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.35/10
    Rating distribution

    5

    4

    3

    2

    1

    29

    7

    1

    0

    1

    Pros
    The staff have been amazing- Very helpful and supportive. It has beeen a natural progression that was much needed.

    AW

    Adrianne W.

    This software is very easy to use, and the customer support is wonderful. I've tried other appointment reminder systems, and this one is far superior.

    JR

    Jonathon R.

    I love the ease and flexibility the program allows me.

    AW

    Adrianne W.

    Cons
    After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

    PW

    Paul W.

    The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars.

    SH

    Susan H.

    Once in a while there was a glitch were software sent out wrong location of appointment, but this was rare and may have been caused by user mistakes.

    BB

    Bridget B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Your business needs this.

    Reviewed 3 years ago

    I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

    Pros

    You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

    Cons

    I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Awesome and Affordably Complete Appointment Reminder Platform

    Reviewed 4 years ago

    My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

    Pros

    Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

    Cons

    There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great price for appointment reminders

    Reviewed 2 months ago

    This helped reduce my no shows or at least gave me notice they were not coming. Most people wouldn't call me to cancel and appointment but they'll answer a text and tell me they're not coming. Helps me save time by planning my day when I know whether I'll have an appointment or not. No more waiting around wondering if they'll show up.

    Pros

    Once set up it pretty much runs itself and I rarely have to change any of the configurations.

    Cons

    It can be somewhat confusing setting up BUT the support if phenomenal!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    A Consistent Failure to Do What it Says It Does.

    Reviewed 3 years ago

    If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

    Pros

    I love the features that the service provides, if only it would constantly work.

    Cons

    It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

    Vendor response

    Hello Paul, We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again. Apptoto Customer Success Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Why didn't I start using it sooner?

    Reviewed 3 months ago

    My clients are able to schedule appointments on line- an added bonus I was not initially aware of - and my clients get reminders 3 days, 24 hours and 3 hours prior to their appointment.

    Pros

    I love it that it can confirm appointments for my clients on the spot and sends reminders of the appointments. No more, "I didn't know" excuses.

    Cons

    Could improve on multi-language options - I use Spanish primarily so that would be a plus.

    Apptoto FAQs and common questions

    Q. What type of pricing plans does Apptoto offer?

    Apptoto has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Apptoto?

    Apptoto has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Apptoto support?

    Apptoto supports the following languages:
    English


    Q. Does Apptoto offer an API?

    No, Apptoto does not have an API available.


    Q. What other apps does Apptoto integrate with?

    Apptoto integrates with the following applications:
    Microsoft Outlook, Salesforce Sales Cloud, Microsoft 365, Clio, Google Calendar


    Q. What level of support does Apptoto offer?

    Apptoto offers the following support options:
    Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

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