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Apptoto is an automated appointment reminder and messaging service that connects with existing calendars, extracts contacts and sends appointment and follow-up reminders to customers via SMS text, email or voice call to ensure they arrive on-time and prepared. As a web-based solution, Apptoto gives users the flexibility to manage appointment reminders anytime, anywhere, via any internet-enabled device.
Typical customers
Platforms supported
Support options
Training options
Starting from
39
Per month
Flat Rate
Starting from
25
/user
Per month
Value for money
4.6
/5
60
Starting from
39
Per month
Flat Rate
Value for money contenders
Functionality
4.8
/5
60
Total features
22
3 categories
Functionality contenders
Overall Rating
4.8
/5
60
Positive reviews
50
8
1
0
1
Overall rating contenders
Abraham A.
E-Learning, 1-10 employees
Used daily for 2+ years
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I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.
You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.
I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.
Jessica T.
Fine Art, 11-50 employees
Used daily for 2+ years
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The apptoto team has been very helpful and accommodating to the needs for our business, they listen and make changes to the software when possible to improve it in ways that are useful to us, and the software never glitches.
Its easy to customize, communicate with our clients, sync to our google calendar, and access the customer service when we need help.
My biggest complaint was that when the client replied it did not edit the text of the calendar to add their response but they coded that in the last update :)
Diane H.
Accounting, 51-200 employees
Used daily for 2+ years
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Their customer service team is very helpful whether it be on the phone or online.
With a few clicks of a button we're able to remind clients, prospective clients, etc. about their upcoming meetings. Numerous options and variables at your fingertips. It has helped cut down on forgotten meetings or prompted reschedule requests.
Because there are so many different options to set up it can be a little overwhelming. But their customer service is very accessible and helpful.
Paul W.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
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If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.
I love the features that the service provides, if only it would constantly work.
It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
Hello Paul, We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again. Apptoto Customer Success Team
John O.
Law Practice, 51-200 employees
Used daily for 2+ years
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Excellent. Superb addition to our law practice.
Everything, and especially the ability to stretch its functionality to implement various email and sms messaging drip campaigns, in addition to appointment related one online scheduling capabilities. Really impressed with interface with our CRM, which does not provide an API interface,
None.