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Blackninja Feedback Logo

Guest feedback management software

Table of Contents

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Blackninja Feedback - 2026 Pricing, Features, Reviews & Alternatives

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Blackninja Feedback overview

What is Blackninja Feedback?

Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels. It helps gather actionable metrics that assist in making informed and data-driven decisions. With its sentiment analysis feature, businesses can capture the emotions behind guest feedback, providing users with a deep understanding of customers' experiences.

Starting price

499flat rate /
per month

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Blackninja Feedback’s user interface

Ease of use rating:

Blackninja Feedback reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Blackninja Feedback's features

Access controls/permissions
Alerts/Notifications
API
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data visualization
Feedback management
Monitoring
Multi-Channel communication
Multi-Channel data collection
Negative feedback management
Predictive analytics
Real-Time analytics
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Sentiment analysis
Social media integration
Tagging
Text analysis
Third-Party integrations
Trend analysis
Visual analytics
Workflow management

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Blackninja Feedback pricing

Value for money rating:

Starting from

499

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Blackninja Feedback price and value

Value for money rating:

Blackninja Feedback support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Blackninja Feedback FAQs

Q. What type of pricing plans does Blackninja Feedback offer?

Blackninja Feedback has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Blackninja Feedback?

Blackninja Feedback has the following typical customers:
Freelancers, Small Business


Q. What languages does Blackninja Feedback support?

Blackninja Feedback supports the following languages:
English


Q. Does Blackninja Feedback offer an API?

No, Blackninja Feedback does not have an API available.


Q. What level of support does Blackninja Feedback offer?

Blackninja Feedback offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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