BlueX Pricing, Features, Reviews & Alternatives

BlueX

Online survey & feedback collection tools

4.8/5 (10 reviews)

BlueX overview

What is BlueX?

BlueX is a cloud-based survey creation and management solution which enables users to create custom, dynamic, and branching questionnaires and forms. The system can be used to create a range of online questionnaires, including customer service feedback forms, exit interviews, and employee engagement surveys.

With BlueX, users can create custom surveys and questionnaires with multiple question types, including ranking, voting, single and multiple choice, numeric, open-ended, and more. Demographic and response-based piping can be used to create dynamic forms, and nested branching allows responders to skip over sections or questions based on their answers or demographics. The drag-and-drop free form editor and pre-built templates allow users to produce simple and complex surveys for any purpose.
www.explorance.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada

Supported languages

English, Russian, Danish, Arabic, Japanese and 9 other languages, Chinese (Simplified), Korean, Chinese (Traditional), German, Thai, French, Portuguese, Spanish, Dutch
BlueX screenshot: BlueX allows users to monitor response rates and results in real-timeBlueX screenshot: With BlueX, users can generate reports with different graphs, charts, tables, and statistics, and customized branding

BlueX user reviews

Excellent
8

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.3
  4.7
Karen S.

The learning curve very minimal.

Used occasionally for 2+ years
Reviewed 2018-02-14
Review Source: Capterra

Pros
Very easy to use and train the end users. We do not 360 as a Performance Evaluation tool but plan to use it more for other unique situations. eXplorance customer service and training representatives have provided excellent support and always answer our questions. I look forward to moving ahead and using more of the 360 functionality.

Cons
I cannot think of any cons at the moment. We initially purchased Blue Evaluations and then added 360. My only regret is that our HR department had strong feelings about using a product they utilize for the SIS system. Additional use cases for 360 would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Olga B.

This software has been a pleasure to work with and has met every one of our needs consistently.

Reviewed 2016-01-25
Review Source: Capterra

Blue has been an absolute charm to work with. Not only was it easy to learn how to work within the system, but the depth of what this system offers and the ongoing enhancements have enabled us to capitalize on features that have greatly enhanced how we do our assessments and the experience of our customers. The system itself is clean and straight forward, visually pleasing to our end users, and technically secure. The multi-language ability for us is a huge plus, as we deal with Europe and availability of this tool in other languages was a huge consideration when we were choosing an appropriate platform to run our assessments. The only downside for us is that our current needs do not allow us to use all of the features that Blue offers.

Rating breakdown

Ease of use
Customer support

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Nancy K.

The Blue software has always had the capabilities to meet my needs.

Used weekly for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Pros
The software capability is continually being updated and developed. There is great functionality of the tool that I'm still exploring and discovering after several years using the software.

Cons
At times, customer support can take too long to respond. When there is an issue with a project, I often require a solution before the next action can be completed, so quick response time to a ticketed request is important. This response time is not consistent.

Rating breakdown

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Ease of use
Features
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DANIEL M.

Great tool to make assessments and reports.

Used occasionally for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

Make my client's assessments at home, protecting the data and meka our process more efficient.

Pros
The software brings you several options to do an assessment and generate reports. So, it's easy to customize any action to your need.

Cons
The software is difficult to operate because it has its own mechanic and logic. The reports are great, but you cannot change the way they look.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jill S.

eXplorance Blue 360 Degree Feedback

Reviewed 2017-03-16
Review Source: Capterra

As a global leadership development company, we were seeking a 360 assessment partner that provided us with robust multi-rater assessment features that were comparable to other providers, reporting and analytics, a flexible turnkey process, and is customer-focused and interested in growing with us long-term. Blue/360 and the eXplorance employees continues to deliver on their promises. The employees of eXplorance we have come to know truly embrace and practice the company core values of integrity & mutual respect; continuous improvement; pursuit of excellence; and value-centric collaboration.

Rating breakdown

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Ease of use
Features
Customer support

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BlueX pricing

Pricing options
Subscription
View Pricing Plans

Pricing information is available on inquiry.

BlueX features

API
Access Controls/Permissions
Customizable Branding
Customizable Templates
Data Import/Export
Email Marketing
Reporting & Statistics
Reporting/Analytics
Surveys & Feedback

Activity Dashboard (389 other apps)
Alerts/Notifications (423 other apps)
CRM (307 other apps)
Calendar Management (310 other apps)
Contact Management (365 other apps)
Customer Database (327 other apps)
Email Management (322 other apps)
Mobile Access (407 other apps)
Search/Filter (310 other apps)
Social Media Integration (310 other apps)
Third Party Integrations (430 other apps)

Additional information for BlueX

Key features of BlueX

  • Survey creation
  • Dynamic forms
  • Response-based piping
  • Demographic-based piping
  • Survey-level permissions management
  • Nested branching
  • Personalized invitations
  • Automatic reminders
  • Multiple question types
  • Survey scheduling
  • Survey launch automation
  • Customizable trigger criteria
  • Response validation
  • Customizable branding
  • Real-time response monitoring
  • Customizable reporting
  • Data analysis
  • Real-time reporting
  • Multi-language support
  • Single Sign On (SSO) integration
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Benefits

• Surveys can be created and edited at any time with the free form, drag-and-drop editor.

• A number of question types can be included in surveys, such as single and multiple choice, ranking, voting, numeric, open-ended, and more.

• Dynamic forms can be created with demographic and response-based piping, and nested branching can be used to skip questions or sections based on responders’ demographics or answers.

• Validation can be used to obtain required responses, with options for ‘mandatory’, ‘set values’ ‘minimum number’, and special rules.

• Response rates and results can be monitored in real-time, and users can generate reports with different graphs, charts, tables, and statistics, and customized branding.