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Calendly vs Square Appointments Comparison

Overview

Category Leaders

Calendly is an appointment and meeting scheduling software for business professionals and their clients

Category Leaders

Square Appointments is an online appointment scheduling software through which clients can book, reschedule and cancel appointments

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,028

357

55

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

89

22

14

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I like how i can have a nice way to embed a schedule a time to talk tool right within my website. The free version is robust and easy enough to use that it will be sufficient for most basic users.
No longer do my reps have to go back and forth with prospects about when they can meet, that work is pushed to the prospect and both sides are happy. It is very much a win-win that way.
Cost, feature profile, ease of use, and dedicated application make Calendly an outstanding scheduling option for nearly any business.

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
I liked how simple it was to confirm and book appointments. The reminders are great too they send out.
Its is great for people who have personal business that they run, like hair appointments, or make up.

Cons

The biggest inconvenience was setting up my work hours after the initial setup. The flow for finding what you need feels disjointed and you can get lost when trying to find the setting you need.
I found that some people - notably older clients - had trouble navigating the software on their end. If your clients are less than technologically literate, this might be a problem for you too.
The biggest problem is I once had a phone interview that I missed because the calendar invite would not load. I did everything I could to find out when the meeting was.

Cons

Also the processing fees are a bit much. Recently I’ve had to reach out to them about fraud emails and scams I’ve been getting.
They literally sent me an email stating I was in violation of their terms & agreements and sent me to vague sections of their legal babble.
The only problem with it is that typically our clients just want black and white, yes or no, a or b.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features46
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Confirmation/Reminders
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Knowledge Base Management
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Progress Notes
  • Rate Management
  • Real Time Notifications
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Routing
  • SOAP notes
  • Scheduling
  • Service Catalog
  • Staff Management
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Vacation/Leave Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Management
  • iCalendar Support
  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Confirmation/Reminders
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Digital Signature
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Knowledge Base Management
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Progress Notes
  • Rate Management
  • Real Time Notifications
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Routing
  • SOAP notes
  • Scheduling
  • Service Catalog
  • Staff Management
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Vacation/Leave Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations92
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

Share this review:

Square Appointments

Square appointments is easy and free !!

Reviewed 2 years ago

Configuration on the Square dashboard was easy, installation in my website was a simple copy/past, link to Google Cal was straight forward really easy to use

Pros

I recently added to my website the new Square Appointments system and I really like it. Who don't want a free appointment system? It's really easy to setup in the Square dashboard, and into the website also with a simple copy/past html code. Customers receive reminders before the meeting, and it's also possible to set a payment online before the event. It really integrate well into Google Cal and Mac Calendar

Cons

There is not many options for the system. You can't set specific rules like vCita or Calendly can do, but we must not forget that IT'S FREE. Other systems start at 15$US per month.

Calendly vs. Square Appointments

See how Calendly and Square Appointments stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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