Calendly Pricing, Features, Reviews & Comparison of Alternatives

Calendly

Meeting and appointment scheduling software

4.64/5 (1,100 reviews)

Calendly overview

What is Calendly?

Calendly is a scheduling software for organizing meetings and appointments between individuals and their colleagues, and between businesses and their clients or customers.

Calendly enables users to set their availability preferences, and then send out their own personalized invitation link to arrange meetings or appointments. The invitee is presented with a selection of available times and dates based around the user’s availability, and can make their choice from these. Calendly includes suggested meeting lengths of 15, 30, and 60 minutes, but users can create an unlimited number of different event types to suit their needs, set buffer time between appointments, and enforce a minimum scheduling notice period to prevent the last-minute booking of meetings.

Calendly allows users to set up and send out different invite types, giving invitees the opportunity to select the meeting format, which team member they wish to speak to, or both. Meetings can also be auto-assigned to any staff member available at the time an invitee chooses for their appointment. After invitees respond, they can be directed from the event confirmation page to the user’s site, or a custom ‘thank you’ page.

Calendly automatically sends out custom confirmation emails and event reminders to invitees, and notifies all meeting participants via email if an attendee reschedules. Integrations with Google and Office 365 calendars enable users’ calendars to be automatically updated, with Calendly checking for any booking conflicts before adding events.
calendly.com

Pricing

Starting from
$8/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English, French, German, Spanish
Calendly screenshot: Calendly allows users to set their availabilityHow to use CalendlyCalendly screenshot: Users can pick from Calendly's three included event types, or create their ownCalendly screenshot: With Calendly, users can set minimum scheduling notice and buffers either side of events, preventing last-minute meeting bookings and overrunning issuesCalendly screenshot: Users can decided whether they or the invitee will initiate contact, and Calendly sends this information out on invitationsCalendly screenshot: Calendly allows invitees to choose both the type of meeting required and the team member they with to speak toCalendly screenshot: Calendly allows invitees to choose appointments from users' preset availability timesCalendly screenshot: Invitees can reschedule meetings, and Calendly will automatically notify all attendees

Calendly reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.7
  4.5
Chris Cardinal

The perfect tool for solving the scheduling back and forth

Used daily for 2+ years
Reviewed 2020-02-21
Review Source: Capterra

I love it. I use it every day. I tell everyone I know to use it. It solves the biggest problem. There are a few AI-powered exec assistant tools, but... why bother? That still forces the other person to do the multi-email "what times work?" "oh not for me, how about these" "okay, where do you want to meet" dance. This is a single email.

Pros
Calendly does exactly what you need it to do: it takes scheduling a meeting with someone down from a 6 or 7 email affair to a 1 or 0 email affair. This is transformative. I can simply send my lunch URL to someone and let THEM book a date that I can guarantee is up-to-the-minute accurate, ask the questions I want to ask (where should we eat?), and gather additional contact information, all without the risk of it getting lost in the shuffle. I did 135 networking lunches last year, entirely powered by Calendly. It's brilliant, because it ends in the result we all need: a mutual calendar invite that we both agree works for us. Add things like buffer times, clever event types, and linking up with my contacts with Zapier and man is this the easiest $8/mo I could ever spend.

Cons
Nothing. It's basically perfect. I wish that, when using someone _else's_ Calendly to book, it'd look at my schedule and black out bad dates, but that's a nit to pick. I'd also like it to auto-advance to the next available window if there are no more dates on the initial screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Schedule It

Used daily for 1-2 years
Reviewed 2020-01-07
Review Source: Capterra

I am able to keep up with my appointments and my clients are able to schedule an appointment at any given time.

Pros
That my clients can see when I am available and choose a time that works for their schedule as well.

Cons
if I could have a feature where the client can pay at the time of the appointment or give them capability to put a deposit down and if the appointment is kept it is automatically refunded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle Atwood, MBA

Great Scheduling Tool for Recruitiers!

Used daily for 1-2 years
Reviewed 2020-04-28
Review Source: Capterra

Calendly has been a wonderful tool that we added to help cut the time spent scheduling phone interviews and remove the manual work involved with scheduling. With the amount of interviews we do on a weekly basis we needed some sort of tool where we could remove the unnecessarily exchange of e-mails to navigate schedules and agree on available times to chat. Calendly has done a great job in meeting our needs at an extremely affordable cost!

Pros
Removes the manual work and communication it takes to schedule a meeting. Dramatically reduces the time it takes to schedule. Scheduling is immediate vs. having to wait to hear back on confirmation. Allows you to collect some basic info such as correct phone number to call so that everyone knows how to proceed. Connects seamlessly with our ATS Greenhouse. Auto populates calendar invite directly to my outlook calendar.

Cons
Would love to see a better re-schedule feature from the Account side. As is, if you the account manager and someone has scheduled a meeting through your link - they have they option to re-schedule based on your open availability. However, the account manager only can re-schedule for a time he/she selects with no ability to give the person who originally scheduled the meeting a choice of new meeting date/time. Would love to be able to see re-scheduling options that could be sent from the account asking the person to select a new time from list of current/future availability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amir Give'on

Bad technical support team - made us lose money AND now asked fro upgrade

Used daily for 6-12 months
Reviewed 2019-07-12
Review Source: Capterra

I was fairly happy with Calendly, even though it was more expensive than its competitors. It looks great on mobile and pretty simple to set up. However, we had a very unique situation with our booking and I reached out to their team about it and explained it all. Of course, since I was not a paying member, all the answers were "yes you can" ... and they even showed me how to do it. I thought all was working, until a few months down the road, I found that actually, we have been losing booking (paid) potentials all along because of some conflicting issues their team forgot to mention (or just made a mistake in their advice). I reached out and their solution was for us to PAY MORE for another user account. They even owned up to making the mistake of giving bad advice. I offered them a compromise and they stayed with their position I need to pay for a whole extra account. Now we are stuck with them.

Pros
Looks great on mobile. Easy to use. Allows capture of utm_source

Cons
At the time I signed up, there was really nothing stopping me... until I found out their support team led me to paying 2x than I should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Mark Pieciak

Simple, Functional Scheduling Software

Used weekly for 6-12 months
Reviewed 2020-02-22
Review Source: Capterra

My experience with Calendly has been great. It's totally stress-free because there's zero bugs or issues with the software and everything is super intuitive. I have zero complaints.

Pros
Calendly is great for scheduling appointments because it is clean, simple, & easy to use. It takes just minutes to set up your first booking link that you can use to schedule your own appointments or use to send out to others to schedule appointments with you. It's also very sleek and modern looking. A lot of scheduling software I've used in the past looks to be reminiscent of the mid-2000s (ie, AppointmentCore). Finally, there are many integrations that can be used with Calendly that allows you to use it alongside your CRM, personal calendar, and so on.

Cons
It isn't free. They do allow you to use a free trial for a certain period of time but then you're stuck paying $10/month for the basic package. And, to set up links for multiple people, you need an account per team member, so the cost can add up. The time Calendly ends up saves for you, however, makes the the cost worth it in the end.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Calendly pricing

Starting from
$8/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial, no credit card required.

Basic: free.
Premium: $8 per user, per month (billed annually) or $10 per user, per month (billed monthly).
Pro: $12 per user, per month (billed annually) or $15 per user, per month (billed monthly).

Calendly features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Third Party Integration

Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Reporting (178 other apps)
Data Import/Export (201 other apps)
Real Time Data (145 other apps)
Social Media Integration (189 other apps)
Surveys & Feedback (163 other apps)

Videos and tutorials

Additional information for Calendly

Key features of Calendly

  • Unlimited event types
  • Personal availability preferences
  • Buffer time between meetings
  • Secret events
  • Minimum scheduling notice
  • Team availability dashboard
  • Auto-assigned meetings
  • Activity tracking
  • Automatic email notifications
  • Automated reminders
  • Pooled team availability
  • Calendar integrations
  • Customizable branding
  • Customizable email templates
  • Team availability dashboard
  • Personalized invitation link
  • Automatic email notifications
  • Microsoft Outlook integration
  • Real-time notifications
  • Minimum scheduling notice
  • Mobile alerts
  • Group events
  • API access
  • Event scheduling
  • Knowledge base
  • Team scheduling
  • iCalendar support
  • Reporting & statistics
  • Collaboration tools
  • Email alerts
View All Features

Benefits

Users can add links to their event confirmation pages to direct invitees back to their site, or to a custom ‘thank you’ page.

Invites can be set up so that invitees can select both the format of meeting they require and which member of staff they would like to speak to.

With auto-assigned meetings, invitees can choose a time for their appointment, and it will be automatically allocated to an available team member.

If an attendee reschedules, Calendly automatically notifies all participants via email.

Premium users can create an unlimited number of event types, in addition to the suggested 15-, 30- and 60-minute meetings.