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Caterease vs Tripleseat Comparison (2026)

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Caterease

Tripleseat

Overview

Caterease offers 3 solutions of varying complexity, from simple event booking and data-entry, to advanced menu management, staff scheduling, and reporting.

Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

111

Value for money

Ease of use

Features

Customer support

56%

would recommend this app

4.7

576

428

124

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The ability to generate detailed kitchen prep lists, pack lists, and financial reports from a single data entry point is a massive time saver.”

Maxwell P.

General Manager

“Furthermore, to access the best features you really need the expensive professional tier, and any custom web form integration usually requires calling customer service rather than doing it yourself.”

Maxwell P.

General Manager

“Our chef loves the updating and managing his new and seasonal recipes within the software.”

Mai M.

Managing Director

Pros

“The reporting and customization options could be more flexible, and some workflows felt cumbersome when managing complex events or making last-minute changes.”

Bobby K.

Wearhouse Team Lead

“The event layout capabilities were particularly useful and made it easier to communicate the vision and logistics of an event to the teams responsible for executing it.”

Bree B.

Events Ops Manager

“It is a massive time saver because we no longer have to manually duplicate data between our sales system and the front desk software. When we build a room block in Tripleseat, it pushes to Opera seamlessly, which eliminates human error and keeps our inventory accurate in real time.”

Maxwell P.

General Manager

Cons

“Hasnt been updated in years, needs an owners manual to use it and if you want a repair it take weeks to solve.”

Daniel D.

Owner

“We do weddings and I currently Saturday and Sunday (today) can't access my event information.”

Chad B.

Owner

“Currently I have not been able to log on for two days and when I did it was really slow. But them not having customer support on the weekend is unacceptable. ”

Chad B.

Owner

Cons

“The discussion system is occasionally unreliable-- not sending emails to inboxes, changing formatting of emails, or clients not seeing attatched documents.”

Teodora D.

Venue Rentals Coordinator

“I don’t like how my messages end up in spam folders and that if I respond from my personal email, it doesn’t show up in the messages in the TS system.”

Jenn C.

Event Manager

“If I have to say, just that everything i need to click, nothing is automated for example payments when a client paid, needs to be changed automatically.”

Freddie H.

Business Development Manager