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Collect!
5
55
4
11
3
3
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Credit and debt collection solution for collection agencies
Table of Contents
Collect! - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Collect! overview
What is Collect!?
From first contact to last payment, Collect! is able to manage the entire collection lifecycle by automating collection letters, tracking phone calls, and managing payments. With the quick dialing feature, collectors are able to reduce time spent on dialing calls by automatically dialing right from the debtor screen using in-house phone systems. Collect! allows collectors to automate multi-tiered collection strategies and actions by utilizing batch process scheduling for contact and account management.
Collect! financial management system manages all financial activity for any client and debtor accounts by posting transactions and payments, generating invoices and statements, reporting all financial activity, and calculating in-house commissions. Additional financial features include trust accounting, interest calculations, invoice processing, settlements and judgements, net/gross client remittance, and more.
Collect! offers cloud and on-premise deployments and is built to meet the needs of any business by integrating with various third-party solutions such as BillingTree, TCN Broadcastin, Vonage, Solutions by Text, Quickbooks, Sonnet, and many more. Additional features of the platform include quick dialing, call tracking, electronic queuing, workflow automation, payment and inventory management, performance metrics, and analytics.
Collect!’s user interface
Collect! review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Collect!?
Users say Collect! delivers strong customer support, with responsive, knowledgeable staff who help resolve issues quickly and assist with setup and customization. They feel the support team is accessible and attentive, making the learning curve and occasional technical challenges easier to manage. Some mention delays or backlogs, but most find support to be a standout feature.
Reviewers indicate Collect! is effective for managing collections, offering robust features for agencies and law firms to streamline debt recovery. They report the reporting tools are powerful and customizable, though some find creating complex reports challenging without assistance.
Select to learn more
Who uses Collect!?
Based on 70 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Collect!'s key features
Most critical features, based on insights from Collect! users:
All Collect! features
Features rating:
Collect! alternatives
Collect! pricing
Pricing plans
Pricing details:
User opinions about Collect! price and value
Value for money rating:
To see what individual users think of Collect!'s price and value, check out the review snippets below.
John R.
Manager
John R.
Manager
Collect! integrations (1)
Integrations rated by users
We looked at 70 user reviews to identify which products are mentioned as Collect! integrations and how users feel about them.
Integration rating: 5.0 (3)
“We use this for our call aheads so it's important to let the customers know.”
Jeanie B.
Office manager
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Collect! customer support
What do users say about Collect! customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Collect! customer support.
A significant portion of users praise Collect! support for being responsive, knowledgeable, and genuinely invested in solving issues.
Widespread user sentiment highlights the ease of reaching real people by phone or email, with quick and effective resolutions.
Frequently reported by users, the support team is friendly, patient, and provides valuable guidance during implementation and ongoing use.
Support options
Training options
To see what individual users say about Collect!'s customer support, check out the review snippets below.
“The dedication and responsiveness of their support staff ensure that users have a smooth and uninterrupted experience, building trust and loyalty among the user community.”
Derek B.
President
“The response to the ticket is rapid and we are very happy with our Software and Collect team.”
Tony A.
Managing Director
Collect! FAQs
Q. What level of support does Collect! offer?
Collect! offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)








