PDCflow Pricing, Features, Reviews & Comparison of Alternatives

PDCflow

Accounts Receivable Payment Hub

4.64/5 (55 reviews)

PDCflow overview

What is PDCflow?

PDCflow software offers a complete Payment Hub for Accounts Receivable teams to quickly send an invoice, collect a credit, debit or ACH payment and obtain a signature in one simple and secure workflow. The software offers text, email, chat and IVR payment channels, a customizable online payment portal and robust reporting ideal for debt collection agencies, medical billing companies, hospitals and healthcare organizations.

Integrated compliance management tools provide eSignature authorizations on payments, dual authentication, and document presentment. To ensure transaction security, PDCflow implements PCI level 1, patented Secure Entry Overlay technology, 2048-bit encryption, SSAE 18/SOC 2 certification, Trustwave certification and tokenization within a secure vault.

PDCflow is cloud-based and can manage multiple payment methods and merchant accounts on a single platform. It can be accessed through any device or operating system. For ease of use, PDCflow can simplify account reconciliation, eliminate redundant data entry, and automate workflows. Users can access all payment reports along with granular and customizable reporting tools. It offers free data storage, and exportable payment data.

With PDCflow’s unique flow delivery system, you can customize your workflow to your individual business needs. Mix-and-match actions to combine and automate: send documents, obtain signatures, request photo uploads, and collect payments in one workflow.
pdcflow.com

Pricing

Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PDCflow screenshot: Accept credit card payments on mobile phonesPDCflow | What is a Flow?PDCflow screenshot: Request a payment and signature authorization in one simple workflowPDCflow screenshot: Set up custom workflowsPDCflow screenshot: Accept all major credit cards and ACH paymentsPDCflow screenshot: Request a payment and a photo IDPDCflow screenshot: Users can brand their online payment portal to match their corporate identity

PDCflow reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.8
Michael McDoniels

Excellent customer service and prompt response. The support staff is the best.

Used daily for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

Quick and easy.

Pros
First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

Cons
I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

Response from PDCflow


Thanks Mike! We appreciate your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katie Ksiezarczyk

Great System

Used daily for 6-12 months
Reviewed 2019-08-23
Review Source: Capterra

Pros
I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

Cons
I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Response from PDCflow


Katie,
We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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robert shumann

cost

Used daily for free trial
Reviewed 2019-08-30
Review Source: Capterra

ok

Pros
The ease to which the staff can be trained

Cons
The cost of monthly billing is confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Elvira Mirzeyeva

Efficient and easy platform for accepting online payments

Used daily for 6-12 months
Reviewed 2018-08-19
Review Source: Capterra

Pros
PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

Cons
My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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becky rhymer

love PDC4U

Used daily for 2+ years
Reviewed 2017-02-17
Review Source: Capterra

Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you

Pros
easy to use, even those who aren't high tech users can master this with very little trouble

Cons
honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PDCflow features

API
Audit Trail
Billing & Invoicing
Compliance Management
Electronic Payments
Invoice Management
Invoice Processing
Workflow Management

Accounting Integration (164 other apps)
Accounting Management (183 other apps)
Activity Dashboard (231 other apps)
Automatic Notifications (169 other apps)
Customizable Reporting (172 other apps)
Data Import/Export (183 other apps)
Expense Tracking (164 other apps)
Financial Analysis (132 other apps)
Multi-Currency (166 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (262 other apps)
Third Party Integration (213 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PDCflow

Key features of PDCflow

  • ACH check transactions
  • APIs
  • Approval process
  • Auto reminders
  • Credit/debit card support
  • Custom workflows
  • Data encryption
  • Debt collection scoring model
  • Document analytics
  • Document templates
  • Ebill presentment & payment
  • Electronic payment requests
  • IVR bill payment
  • Identity verification
  • Invoice management
  • Legally binding eSignatures
  • Mobile payments
  • Mobile signature
  • Multi-party signing
  • Multiple merchant numbers
  • Online payments
  • PCI DSS compliance
  • POS transactions
  • Payment portal
  • Photo upload/attachment
  • Predictive forecasting of consumer repayments
  • QwikDial's dialog designer
  • Receipt management
  • Receipt printing
  • Recurring payments
  • Revenue sharing
  • Sales / order reporting
  • Signature capture
  • Task progress tracking
  • Transunion integration
  • Web chat payments
  • Workflow templates
View All Features

Benefits

PDCflow offers secure electronic signatures combined with payment acceptance.

Resolve account balances immediately. Securely send a billing statement to your client along with a payment form.

Keep processes consistent and meet organization-specific requirements with team-wide custom workflows.

Supports integrated compliance management tools and secures transactions with multiple encryptions and certification layers.

Keep your business systems out of PCI scope and consumer card data secure with Patented Secure Entry Overlay technology.

Stay HIPAA compliant with PDCflow’s dual authentication and secure document transmission.

Comply with Regulation E and NACHA rules with digital signatures on all recurring payment schedules.

Manage recurring payments, simplify account reconciliation, eliminate redundant data entry and automate your workflows.