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PDCflow Logo
PDCflow

Secure digital communication and payment gateway

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PDCflow Pricing, Features, Reviews and Alternatives

PDCflow product overview

Price starts from

40

Per month

Usage Based

What is PDCflow?

PDCflow offers secure delivery and capture of payments, esignatures and documents through the channels consumers prefer – payment portals, SMS and email. Patented Flow Technology empowers companies to connect with their customers through digital channels to collect contactless payments and esignatures, and deliver documents securely to the intended party.

Key benefits of using PDCflow

Save your staff time and create a better experience for your customers. Combine your contracts, signature requests, and payments in one simple workflow.

Make your business more secure. Take telephone transactions out of PCI scope. Employees can send a payment portal directly to customers while on the phone servicing their accounts. Your customer enters all the payment information. Employees never see or hear payment data.

Boost revenue and customer satisfaction. Engage consumers through the digital channels they prefer. Send your important business transactions to them via a Flow smart request – secure email, text or web chat.

Shop for competitive merchant rates. Use any existing merchant account or apply for an account through one of our merchant partners. You are never locked in.

Meet HIPAA compliance. Transfer documents securely with dual authentication that verifies the intended recipient’s identity.

Simplify your operations and compliance management. All your payment, document, and signature tools in one platform including recurring payments and online payment portals.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Videos
Webinars
In Person
Documentation

PDCflow pricing information

Value for money

4.6

/5

56

Starting from

40

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PDCflow features

Functionality

4.6

/5

56

Total features

63

2 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Reporting/Analytics
Compliance Management
Alerts/Notifications
Billing & Invoicing

Functionality contenders

PDCflow users reviews

Overall Rating

4.6

/5

56

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

38

16

2

0

0

Pros
The staff have been awesome to work with, easy to communicate needs, they are more proactive in solutions.
The interface with our collection software makes the product great and a wonderful addition to our software. Their new web portal is easy to use.
PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability.
Cons
I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.
I logged the issue and almost in seconds I got a response and I knew someone was working on our problem. And they don't stop until it is done.
The thing that I like the least about PDCFlow software is that sometimes it gets a bit irritating when the software does not work properly.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent customer service and prompt response. The support staff is the best.

Reviewed 4 years ago

Quick and easy.

Pros

First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

Cons

I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

Vendor response

Thanks Mike! We appreciate your review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great System

Reviewed 3 years ago
Pros

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

Cons

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Vendor response

Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

cost

Reviewed 3 years ago

ok

Pros

The ease to which the staff can be trained

Cons

The cost of monthly billing is confusing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Efficient and easy platform for accepting online payments

Reviewed 4 years ago
Pros

PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch...

Cons

My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

love PDC4U

Reviewed 5 years ago

Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you

Pros

easy to use, even those who aren't high tech users can master this with very little trouble

Cons

honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.

PDCflow FAQs and common questions

Q. What type of pricing plans does PDCflow offer?

PDCflow has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription


Q. Who are the typical users of PDCflow?

PDCflow has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does PDCflow support?

PDCflow supports the following languages:
English


Q. Does PDCflow offer an API?

Yes, PDCflow has an API available for use.


Q. What level of support does PDCflow offer?

PDCflow offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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