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Epos Now vs LS Retail Comparison (2026)
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Overview
Easily connect to major online ordering and delivery apps to create new revenue streams using Epos Now’s restaurant POS system. Then, manage in-house operations using complex inventory management down to ingredient level alongside detailed reporting, and management tools.
A unified ERP + POS software solution built on Microsoft Dynamics technology that is ideal for retailers, restaurants, hotels, pharmacies and gas stations with at least 50+ employees, or multiple locations. Ideal also for companies with ambitious growth goals.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.8
730
5
4
3
2
1
437
60
39
22
172
- Value for money
- Ease of use
- Features
- Customer support
61%
would recommend this app4.3
125
5
4
3
2
1
56
56
13
0
0
- Value for money
- Ease of use
- Features
- Customer support
82%
would recommend this appPros
“We signed up with Epos Now Payment Services (Account [sensitive content hidden]) on a 12-month agreement, based on a quoted 0.55% card processing rate during the sales process.”
SS
Steve S.
Coffee Shop
“You need a WiFi signal for the card reader and to log on and close the till.”
KP
Kathryn P.
Owner
“I like that I can add employees or delete employees with ease. And each employee has their own security pin so there is no having to change the whole system.”
TD
Tabitha D.
Manager
Pros
“LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems.”
KA
Khaled A.
It manager
“Telemetry helps, but root-cause analysis often requires deep familiarity with both BC and the LS extension.”
Rasmus G.
Solution Architect
“Documentation is improving but still uneven, and partners frequently have to fill gaps from experience.”
Rasmus G.
Solution Architect
Cons
“We therefore can’t access our emails and place orders which are essential day to day business tasks that our previous hardware was capable with. Despite asking for a return for the hardware we’ve been advised by customer service they won’t accept it back.”
HL
Hazel L.
Business owner
“I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. ”
GA
Godwin A.
Director
“The hardware that we are using and purchased from EposNow is starting to fail and despite paying support they advised they no longer support this hardware and sold us a replacement monitor.”
HL
Hazel L.
Business owner
Cons
“Hardware station and EFT setup also remains more fiddly than it should be in modern deployments.”
Rasmus G.
Solution Architect
- Vendor responds to reviews
- Last review16 days ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features112
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automatic Refills
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catering Management
- Charting
- Claims Management
- Client Portal
- Clock In/Out
- Commission Management
- Communication Management
- Compliance Management
- Compounding
- Consignment Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Debit/Credit Card Processing
- Delivery Management
- Delivery Tracking
- Discount Management
- Document Management
- Dynamic Pricing
- E-Prescribing
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Engagement Tracking
- Extended Stay
- For Bakeries
- For Bars/Clubs
- For Food Trucks
- For Jewelry Stores
- For Liquor Stores
- For Restaurants
- For Retail
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Management
- Generative AI
- Geolocation
- Gift Card Management
- Guest Experience Management
- Housekeeping Management
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Kitchen/Menu Management
- Label Printing
- Labor Cost Reporting
- Layaway Management
- Loyalty Cards
- Loyalty Program
- Mail Order
- Medication Database
- Member Portal
- Membership Management
- Menu Builder
- Merchandise Management
- Mobile Access
- Mobile Booking
- Mobile Device Management
- Mobile Payments
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Multi-Store
- Multiple Payment Options
- Offline Access
- Online Ordering
- Online Payments
- Online Refills
- Online Reservations
- Onsite Printing
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- PCI Compliance
- Payment Gateway Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Prescription Processing
- Price/Margin Management
- Pricing Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Referral Tracking
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Revenue Management
- Rewards Management
- Sales History
- Sales Management
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Separate Checks
- Social Promotion
- Spa/Activity Management
- Split Checks
- Staff Management
- Status Tracking
- Stock Management
- Table Management
- Tagging
- Templates
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Two-Factor Authentication
- User Management
- Vendor Management
- Wait List Management
- Workflow Management
- eCommerce Management
- Total features162
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automatic Refills
- Availability Management
- Bar Tab Management
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Cash Flow Management
- Cash Management
- Catering Management
- Charting
- Claims Management
- Client Portal
- Clock In/Out
- Commission Management
- Communication Management
- Compliance Management
- Compounding
- Consignment Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Debit/Credit Card Processing
- Delivery Management
- Delivery Tracking
- Discount Management
- Document Management
- Dynamic Pricing
- E-Prescribing
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Engagement Tracking
- Extended Stay
- For Bakeries
- For Bars/Clubs
- For Food Trucks
- For Jewelry Stores
- For Liquor Stores
- For Restaurants
- For Retail
- Forecasting
- Forms Management
- Front Desk Management
- Fuel Management
- Generative AI
- Geolocation
- Gift Card Management
- Guest Experience Management
- Housekeeping Management
- In-Person Payments
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Kitchen/Menu Management
- Label Printing
- Labor Cost Reporting
- Layaway Management
- Loyalty Cards
- Loyalty Program
- Mail Order
- Medication Database
- Member Portal
- Membership Management
- Menu Builder
- Merchandise Management
- Mobile Access
- Mobile Booking
- Mobile Device Management
- Mobile Payments
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Multi-Store
- Multiple Payment Options
- Offline Access
- Online Ordering
- Online Payments
- Online Refills
- Online Reservations
- Onsite Printing
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- PCI Compliance
- Payment Gateway Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Point of Sale (POS) Integration
- Prescription Processing
- Price/Margin Management
- Pricing Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Recipe Management
- Referral Tracking
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- Revenue Management
- Rewards Management
- Sales History
- Sales Management
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Separate Checks
- Social Promotion
- Spa/Activity Management
- Split Checks
- Staff Management
- Status Tracking
- Stock Management
- Table Management
- Tagging
- Templates
- Third-Party Integrations
- Time Clock
- Tips Management
- Touch Screen
- Transaction History
- Transaction Monitoring
- Two-Factor Authentication
- User Management
- Vendor Management
- Wait List Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations22
- Adobe Commerce
- Appointedd
- BigCommerce
- Deputy
- Dynamicweb
- Eventbrite
- Feefo
- Google Calendar
- Loyal Zoo
- Megaventory
- PayPal Payments
- QuickBooks Online
- Sage 50 Accounting
- Salesforce Sales Cloud
- Shopify
- Trustpilot
- VoucherCart
- Wix
- WooCommerce
- Workforce.com
- Worldpay for Enterprise
- Wufoo
- Xero
- Zapier
- Total integrations3
- Adobe Commerce
- Appointedd
- BigCommerce
- Deputy
- Dynamicweb
- Eventbrite
- Feefo
- Google Calendar
- Loyal Zoo
- Megaventory
- PayPal Payments
- QuickBooks Online
- Sage 50 Accounting
- Salesforce Sales Cloud
- Shopify
- Trustpilot
- VoucherCart
- Wix
- WooCommerce
- Workforce.com
- Worldpay for Enterprise
- Wufoo
- Xero
- Zapier
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