App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Square Point of Sale vs Epos Now Comparison

Add to Compare

Compare similar apps

PayPal logo

PayPal

4.7

Venmo logo

Venmo

4.7

Square Payments logo

Square Payments

4.7

Toast POS logo

Toast POS

4.2

Clover logo

Clover

3.9

Revel Systems logo

Revel Systems

3.7

Good recommendations?

Overview

Category Leaders

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts,...

Category Leaders

Epos Now is a leading global cloud-based point-of-sale and payment system that specializes in helping US retail and hospitality...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

349

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.9K

5

4

3

2

1

2.1K

583

120

30

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.3

418

5

4

3

2

1

189

38

37

20

134

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

Pros

The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
I made the decision to purchase this software because it looked user-friendly and the support team sounded great. It was also in top 10 for retail software in UK.

Cons

If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.

Cons

Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years.
Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Consignment Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For iPad Devices
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Label Printing
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Security Management
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Tagging
  • Tax Calculation
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • eCommerce Management
  • Total features106
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Consignment Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For iPad Devices
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitchen/Menu Management
  • Label Printing
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • POS Integration
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Security Management
  • Separate Checks
  • Split Checks
  • Stock Management
  • Table Management
  • Tagging
  • Tax Calculation
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • eCommerce Management

Integrations

  • Total integrations103
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations45
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Really easy to setup and get going for a EPOS setup.

Reviewed 6 years ago
Pros

we used this for a few months with our bigcommerce install. It allowed us to process transactions in our shop with ease.

Cons

It's a basic setup and does lack some features but for a solid simple EPOS setup it really does do the job well. :)

AvatarImg
AvatarImg

Chad C.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Great Tool for Small Business

Reviewed 6 years ago

The interface is nice and easy to use. I like the turn around on getting payments into my bank account.

Pros

I have used Square for approximately 3 years now.

Cons

My only complaint is the extra fee for invoicing rather than swiping a card as most of my transactions are invoiced.

AvatarImg

Verified reviewer

Consumer Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Square Point of Sale logo

Square Point of Sale

Square used to be the only show in town...

Reviewed 6 years ago
Pros

When it first came out it was king of the POS systems, it made taking credit cards for smaller businesses possible.

Cons

There are now so many options for POS systems and there are better, easier, more user friendly options now.

BW
AvatarImg

Barbara W.

Hospitality, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

There when we need it!

Reviewed 2 years ago

Wish we had several more, but it would not work for what we do when using this product and software. It is actually quick, just very crowded when we use selling wristbands for Mardi Gras viewing stands, but most are very patient and having the patron understand the process makes everything run a bit smoother.

Pros

Quick, easy and patrons are familiar with using the reader and how it works.

Cons

Cost, but hasn't everything increased now?

CH
AvatarImg

Colleen H.

Automotive, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

The app is great, desktop version not so much

Reviewed 2 years ago
Pros

I love the app, and they also offer tap to pay now!

Cons

The desktop version for business is terrible...It lacks ease of use and they charge more for certain payment processing options?! Beware

JA
AvatarImg

Jodi A.

Arts and Crafts, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Broaden my sales!!

Reviewed 5 years ago
Pros

Love that I can now accept payments while out at fairs and events

Cons

Seems to take a little while to get loaded and ready to accept payment

MM
AvatarImg

Mirielle M.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Simple and Easy to use

Reviewed 6 months ago
Pros

Square is so simple to use and has great customer service.

Cons

There are software crashes every now and then

LH
AvatarImg

Lamonte H.

Education Management, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square Rocks!

Reviewed 2 years ago
Pros

I love the fact I can now use tap to pay with my iPhone.

Cons

I have nothing that I don’t like about the software.

AvatarImg
AvatarImg

Kevin H.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Square Point of Sale logo

Square Point of Sale

Absolutely love Square

Reviewed 7 years ago
Pros

Square is now my primary go to application for processing credit card payments. We also use it for invoicing. It allows for recurring invoices. Deposits are very timely and now have the ability to instantly deposit funds to your account.

Cons

The only addition I would recommend would be, the addition of a CRM module. But, I understand if not possible, as this is not an all-inclusive application.

ac
AvatarImg

alesia c.

Arts and Crafts, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Point of Sale logo

Square Point of Sale

look how far we have come...

Reviewed 5 years ago

thanks to square point of sale (and technological advances) I am able to grow and expand my little start up business by accepting credit cards locally (this is huge ) and it is so easy to do

Pros

look how far we have come, we now can plug a little thing into our phones and easily accept credit card payments (say what??) it is so easy with square point of sale! I now am no longer a cash only merchant

Cons

I have only been using a little while, and so far I have no cons at all, it is easy to use and helps make my life easier.

CD
AvatarImg

Chelsey D.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Love it!

Reviewed 2 years ago
Pros

I enjoy the convenience of it, the fees are reasonable. The system is easy to use. It was able to integrate with my booking software.

Cons

There is not anything I could think of right now.

AvatarImg
AvatarImg

Ele K.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

With Square my business transitioned!

Reviewed 2 years ago
Pros

Before square, I was clueless, Now with square, I am able to keep everything up to date!

Cons

There is nothing I don't like about square, I am glad I have it!

AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Square Point of Sale logo

Square Point of Sale

Worst online payment app

Reviewed a year ago
Pros

I liked nothing about this app. I thought it would be easy and convenient but I was wrong.

Cons

The fact that they help my payments now for 6 months.

ML
AvatarImg

Maria L.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Love not dealing with credit card companies, but they should make the chip reader free

Reviewed 6 years ago

Having tried Quick Books for many years (which was too complicated for some in my business), Square is a breeze to use. It's immensely convenient for a small business, and has options for storing sale information when we don't have internet access, such is helpful to not burn through data.

Pros

Square is immensely easy to use and is very convenient. Having worked retail for many years and dealing with credit card companies and contracts and different fees and charge rates, it's very convenient having one flat fee all around which also covers the use of the square (-even though some of the credit card companies charged less, it's a convenience factor) . I also loved that the original card swiper was free, but they then charged for the card reader with the transition to chip cards (don't like that). I also like the option for tracking inventory and sales in the newer versions

Cons

I don't like that they now charge for a chip card reader.

AvatarImg
AvatarImg

Denise G.

Security and Investigations, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square is great for my small side business

Reviewed 5 years ago
Pros

It is very easy and convenient to now be able to take card payments for our small side business

Cons

I have not come across anything yet that I don't like

JD
AvatarImg

Jaclyn D.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

My Go To POS!

Reviewed 2 years ago
Pros

The ease of mobility and custom designing of invoices/receipts.

Cons

As of right now I do not feel anything needs to be improved.

AvatarImg
AvatarImg

Robin C.

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Getting your money quickly

Reviewed 6 years ago
Pros

It's easy to use and very simple to set up with your financial information. It truly makes life easier when accepting payments from clients.

Cons

Nothing, now that they have the ability to take credit cards with chips.

RL
AvatarImg

Richard L.

Entertainment, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Hip to be square

Reviewed 2 years ago

Square gives us the ability to invoice clients for payments. We can also use our phone to accept payments as well

Pros

We use the online invoicing for our clients

Cons

As of right now we have not seen any cons to this product

MH
AvatarImg

Meghann H.

Retail, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square is Great

Reviewed 8 months ago
Pros

I have been using Square since before Venmo and PayPal were a thing. I really liked being about to take customer cards. As Square grew, I enjoyed the new features, inventory, reports, etc. But I did mostly MLM businesses and I was not very good at them or at least I didn't have the right leadership that I needed. Now, as an emerging business owner, Square is a little bit much for what I need but I'm sure I'll use it more in the future when I need to expand my business.

Cons

In the beginning, Square was not as user friendly as it is now.

jm
AvatarImg

jonathan m.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Very easy and convenient

Reviewed 5 years ago

We love this easy to use and affordable device to accept credit cards on our business.

Pros

Small card reader,easy to use,sens notification to customer,can send follow up notification and gift cards now available!

Cons

When you type in credit card more percent is taken off. You have to pay if you you want a better reader.

AW
AvatarImg

Althea W.

Individual & Family Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Love square

Reviewed 8 months ago
Pros

Square is the best payment processor or p.o.s. system for people who have small transactions like myself every now and then.

Cons

There isn't anything that I did not like about square

TT
AvatarImg

Tyler T.

Religious Institutions, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Never Had Issues

Reviewed 5 years ago

I really enjoy it!

Pros

The fact that I can now take cards and not just cash and checks is​ amazing. I thoroughly​ enjoy Square POS.

Cons

There are times the swiper just does not read the card and it can be frustrating.

CN
AvatarImg

Caitlin N.

Textiles, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Enables me to now make in-person sales!

Reviewed 6 years ago
Pros

I love using Square Point of Sale because it has enabled me to now accept in-person sales all from my phone!

Cons

Was a little confusing to set up but, once that part was over, it was very straightforward from that point onward!

AvatarImg

Verified reviewer

Events Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Ease of use is a huge plus

Reviewed 5 years ago
Pros

The intuitive nature of the setup and use of the software. I rent iPads and have to coach clients how to setup an account and how to add their products, even for the least tech savvy individuals it is an easy process! And their accessories like the stand with built in card reader is awesome

Cons

I dont think I can confidently say I have any issues with Square right now

AvatarImg

Verified reviewer

Performing Arts, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Easiest on the go card reader

Reviewed 6 years ago
Pros

Square point of sale not only has low cost processing fees, and easy set up but now they have off online processing too.

Cons

Its not so much a software con, but the free reader to make the software function is not the sturdiest piece of equipment.

TW
AvatarImg

Travis W.

Wine and Spirits, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Epos Now logo

Epos Now

Epos disaster

Reviewed 7 years ago

They lost our complete inventory two months after opening the business. We have over 2000 products in our store. It was a nightmare trying to deal with them. We aren't happy with the service at all.

Pros

Camera system integration with the point of sale is a good way to check on employees and transactions.

Cons

Customer service is horrible. Their hardware is always acting up and you have to reboot and unplug the units to try to fix new equipment. They use your credit card to pay for the equipment and monthly service which started charging me three months before we opened the business. Then we got a business credit card and switched to that card. Epos was billing both cards and wouldn't stop for 4 months until I canceled my personal card. They wouldn't reimburse me for the double billing.

HM
AvatarImg

Heidi M.

Retail, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Epos Now logo

Epos Now

Overall a simple system to use

Reviewed 6 years ago
Pros

Pretty simple to manage basic point of sale and stock. Customer service is always above and beyond my expectations.

Cons

I would have preferred that it came with a manual so I could read it home how to use all the different functions rather than on line. I would rather have simply bought it outright then have it constantly be updated, changed and pay monthly for it.

ZA
AvatarImg

Zaighum A.

Automotive, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Epos Now logo

Epos Now

Epos Now Review

Reviewed 4 years ago

Awesome point safe software with bar code reader and full reporting system.

Pros

Epos Now software is point of sale software with complete inventory control and bar code reader system for users.

Cons

In Epos Now i did not find any technical error in this software feature. Graphical interface is awesome for users.

AvatarImg

Verified reviewer

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Epos Now logo

Epos Now

EPOS NOW Company = Scam

Reviewed a year ago

Where do I even begin with my experience with EPos Now? My interactions with Epos Now has been disappointing and frustrating; and customer service is an absolute joke as it does not exist.The EPos Now software is riddled with bugs and glitches. It's astonishing to me that a company claiming to provide state-of-the-art point-of-sale solutions can't even get their own software to function properly. ...

Pros

Nothing

Cons

Sale team & Customer Service

DE
AvatarImg

Dewayne E.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Epos Now logo

Epos Now

Awesome

Reviewed 6 years ago

None

Pros

Everything, great system to have for a small or large business

Cons

When items are on sale they need to remain at the listed price on tabs even when the sale is over.

Vendor response

Hello Dewayne. Thanks for leaving us a review, it's great to hear your feedback as this helps us to shape the business and grow whilst also providing a better service to our customers. We wish you well with your business and if there is anything you need assistance with please do contact us. Kind Regards James

VH
AvatarImg

Victor H.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Epos Now logo

Epos Now

I am impressed with the Eposnow POS system and service

Reviewed 7 years ago
Pros

I am impressed with the Eposnow POS system and service, and wouldn't hesitate to recommend it to whoever is seriously thinking about a point of sale system. it is one thing to own a system but it is another thing to be able to help when things go wrong (and they sometimes will). Eposnow has a knowledgeable team who know what they are doing and is always ready to help.

Cons

No cons were added to this review

BT
AvatarImg

Betty T.

Entertainment,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Epos Now logo

Epos Now

Review for EPOS

Reviewed 8 years ago
Pros

Generally speaking its easy to use, its not complex.

Cons

There are a lot of items I can list as I am a very disappointed customer. Customer service is quoted to be 24/7. But if you're in the US you're mostly going to be told that someone in the US support team will have to get back to you during work hours. So its really not 24/7 support. Another false selling point is the "integrated" mercury payment system. Again, while this is an integrated solution,...

SS
AvatarImg

Somtat S.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Epos Now logo

Epos Now

Eposnow Business who listen only their own voice

Reviewed 2 years ago

Not sure about the product experience but the service is very poor.

Pros

- easy to buy the product but the rest is fail

Cons

- Cannot return for any reasons - £1,000 ext VAT cancellation fee - poor service support - please record all conversation as cannot trust especially the sale team

SJ
AvatarImg

Steven J.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Epos Now logo

Epos Now

Do not purchase for use in Canada

Reviewed 3 years ago

Appalling. Tried to get a customer service manager to call me more than a dozen times. no call back

Pros

it looked like a good product, but the service sucked!

Cons

This system cannot use different tax rates in different provinces in Canada. I was told during sale process that this was possible, but after buying I was told it was not. After EPOS confirmed this weeks after my purchase and called me a liar, saying I was told this during the sale, I called back as a new customer. I was told exactly the same false information again. I was told it does work with different Canadian Provinces. This is a dishonest company. After they lied and told me I was told this during the sale process I asked to hear the recorded phone call, which of course they could not produce.

MB
AvatarImg

Michael B.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Epos Now logo

Epos Now

Eposnow is a phenomenal software!

Reviewed 7 years ago

We began as a very simple bookstore, with only a couple hundred products, and thus very easy to manage. Later on, as the business grew, I realized we needed to move into the future and purchase a point of sale. Eposnow has filled that need like only they can. We originally were bogged down by the fact that some of our books had no barcodes. They were able to teach us to barcode our products, and we could use them in tandem with the pre-barcoded books! Fluid and simple, and very excited for the new update!

Pros

Everything! Easy to use, straightforward, dependable, cheap, and powerful! I've never had such an easy experience with technology, and all of my hardware has worked seamlessly with the software!

Cons

Honestly, no cons. I wish there was more customizability, but a few of my feature votes have come through such as preauthorization, so the feature voting system does work well! I also was bothered by the quality of some of the training videos, but since they were free I wasn't too surprised. The customer display sometimes reads the wrong price.

SK
AvatarImg

Seyan K.

Business Supplies and Equipment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Epos Now logo

Epos Now

Brutal POS

Reviewed 2 years ago

Was a brutal experience top to bottom

Pros

Absolutely nothing can be said about this software or its "apps", the back office and terminal GUI are brutal to look at and not very user friendly

Cons

When inquiring about the product we asked if the system could produce a receipt showing liters/gallons in conjunction with setting new prices per liter/gallon... we were told YES.. this was NOT the case, when we asked for a solution we were told that the salesperson DID NOT say it could do the things we asked via THEIR recorded phone records! so now we are stuck with this POS (and I don't mean Point Of Sale) what I am also saddled with is paying for this POS, P.O.S. that does ABSOLUTELY nothing to improve over my current CLOVER system that is a better system than EPOS could ever dream of (also sales guy claim they are better in every way) laughable at this point. WE NEVER RECOMMEND TO ANYONE

DW
AvatarImg

Drizzi W.

Entertainment, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Epos Now logo

Epos Now

Very easy time

Reviewed 7 years ago
Pros

I have had a very easy time from the delivery to the set up and use of the point of sales machines from Eposnow. My point of contact at the company provided me with quick and adequate training that I was able to effectively pass on to my staff and was incredibly useful in answering queries. The support team was also excellent.

Cons

No cons were added to this review

MJ
AvatarImg

Marc J.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support