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Eventbrite vs Brushfire Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Category Leaders

At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We strive to facilitate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

5.1K

5

4

3

2

1

3.4K

1.3K

187

28

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

144

5

4

3

2

1

111

28

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.
I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch.
Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people.
The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.
Difficult to use and find the options needed. And found it hard to pull the reports and track the things we need.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Development
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Communication Management
  • Conferences/Conventions
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signage
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Forms Management
  • Gamification
  • Group Registration
  • Kiosk Ticketing
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Room Block Management
  • Sales Reports
  • Scheduling
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features96
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Development
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Communication Management
  • Conferences/Conventions
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signage
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Forms Management
  • Gamification
  • Group Registration
  • Kiosk Ticketing
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Room Block Management
  • Sales Reports
  • Scheduling
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations263
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations25
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

CV
AvatarImg

Cassandra V.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brushfire logo

Brushfire

I am using Brushfire for the ministry that I work and It is easy to use

Reviewed 7 years ago
Pros

That is easy to customize each event. Also that the price is very good in comparation with Eventbrite.

Cons

The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.

KV
AvatarImg

Kourtney V.

Events Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brushfire logo

Brushfire

Have An Event? Brushfire IS the BEST Option

Reviewed 4 years ago

Brushfire has the most helpful staff. We had an amazing experience using this software. We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.

Pros

Easy to use . Functionality is amazing!

Cons

At times it ran a little slow, but nothing too inconvenient