Brushfire Pricing, Features, Reviews & Comparison of Alternatives

Brushfire

Your platform to create the digital connection

4.73/5 (111 reviews)

Brushfire overview

What is Brushfire?

Brushfire Online is your platform to create the digital connection. From weekend services to live online events—the reliable and simple virtual solution you need. Going online has never been easier. Simply bring your stream, and we’ll provide giving, chat, notes, the Bible, custom branding, and more! Establish and online community with Brushfire Online.
Brushfire’s registration management tools allow users to create attendee specific forms, with conditional fields, paid add-ons, waivers, and more, while the ticketing functionality helps users manage general admission, tiered or assigned seat events. Customizable tools such as reserved seating, conditional registration forms, and branded event experience help users manage tickets for auditoriums, tables or cabins, and brand entire events. Conditional registration forms allow users to collect demographic information, as well as carry out in-depth interviews and background checks.

Reporting capabilities help users gain insight into event data, while integrated email marketing tools support communication with attendees. Groups management and attendee assignment features allow users to manage groups of attendees, and assign them to specific seating, dormitories or teams. Brushfire also offers a flexible API, payment gateway integrations, PCI compliance and a privacy shield, helping users to build custom integrations and manage sensitive data securely.

Brushfire also offers a number of premium features, including call center customer service, onsite support, ticket printer rental, customized thermal tickets, ticket scanner rental, and hotspot wifi rental.
brushfire.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Middle-East and Africa, United Kingdom

Supported languages

English
Brushfire screenshot: Gain insight into ticketing and registration data from the Brushfire activity dashboardBrushfire PromoBrushfire screenshot: Manage attendee check-in on the go, via tablet devicesBrushfire screenshot: Log in securely to the Brushfire mobile app with an email and password, or through Facebook or TwitterBrushfire screenshot: Sell tickets, or manage groups or attendee check-ins using the Brushfire mobile app

Brushfire reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.4
  4.8
Gary Cousins

Awesome customer service that backs up a great product

Used weekly for 2+ years
Reviewed 2019-11-19
Review Source: Capterra

Pros
Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning

Cons
Any problems I have had with it, customer service have always found a good soloution.

Response from Brushfire Technology


Thanks for the kind words Gary!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mikel Howard

Absolutely Incredible.

Used daily for 2+ years
Reviewed 2019-12-17
Review Source: Capterra

My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

Pros
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

Cons
I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

Response from Brushfire Technology


Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brandon Hair

Easy Event Registration

Used daily for 6-12 months
Reviewed 2020-04-30
Review Source: Capterra

We use Brushfire for all of our camps, retreats, and other events with costs associated.

Pros
Brushfire makes it extremely easy for people to register for events as well as manage those registrations and communicate with registrants.

Cons
Setting up registrations is deep and can be complicated with a pretty steep learning curve. However, there is excellent customer support that can help users through the process.

Response from Brushfire Technology


Thanks for the kind words! We're looking forward to partnering with you and all of your events!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christina Lowe

We love Brushfire's customer service, and report features, interface isn't the easiest for customers

Used daily for 2+ years
Reviewed 2017-05-18
Review Source: Capterra

We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.

Pros
Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage

Cons
Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kourtney Vier

Have An Event? Brushfire IS the BEST Option

Used weekly for 6-12 months
Reviewed 2020-03-12
Review Source: Capterra

Brushfire has the most helpful staff. We had an amazing experience using this software. We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.

Pros
Easy to use . Functionality is amazing!

Cons
At times it ran a little slow, but nothing too inconvenient

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brushfire pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

$99 monthly or $829 annually.

Brushfire features

API
Activity Tracking
Customizable Branding
Electronic Payments
Email Integration
Reporting & Statistics
Third Party Integration

Activity Dashboard (252 other apps)
Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Brushfire

Key features of Brushfire

  • Access codes
  • Activity management
  • Activity tracking
  • Assigned/reserved seating
  • Attendee assignment management
  • Attendee communication
  • Background checks
  • Box office management
  • Branded event page
  • Conditional registration forms
  • Customizable tickets
  • Customized thermal tickets
  • Data visualization
  • Demographic information collection
  • Drag-and-drop interface
  • Electronic payment processing
  • Email marketing tool integration
  • Event ticketing
  • General admission
  • Groups management
  • In-depth interviews
  • Individual seat management
  • Intensive reporting tool
  • Kiosk ticketing
  • Media library
  • Mobile ticketing
  • Multiple delivery methods
  • Onsite ticketing
  • Overall capacity management
  • PCI compliant
  • Payment gateway integration
  • Print-at-home tickets
  • Promotion codes
  • REST HTTP API
  • Season tickets
  • Seating layout management
  • Social sharing & analytics
  • Ticket printer & scanner rentals
  • Ticket scanning
  • User management
  • VIP & discount tickets
  • WiFi hotspot rental
  • iOS & Android check-in app
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Benefits

Stream from any embed code or player URL. (Vimeo, Facebook Live, Youtube, Livestream, Living As One, and more.)

Reliable, trustworthy, and simple.

Custom Branded, multiple experiences and channels.

Integrated with giving providers for a seamless experience.

Worth every penny. Have your stream up when it matters most.