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Brushfire

4.7
(136)

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The go-to ticketing and registration platform.

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(3)

Brushfire Pricing, Features, Reviews and Alternatives

Brushfire FAQs

Q. What type of pricing plans does Brushfire offer?

Brushfire has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Brushfire?

Brushfire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Brushfire support?

Brushfire supports the following languages:
English

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Q. Does Brushfire support mobile devices?

Brushfire supports the following devices:
Android, iPad, iPhone

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Q. Does Brushfire offer an API?

Yes, Brushfire has an API available for use.

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Q. What other apps does Brushfire integrate with?

Brushfire integrates with the following applications:
Authorize.Net, HubSpot Marketing Hub, Constant Contact, PayPal, Google Analytics 360, Salesforce Marketing Cloud, Zapier, DocuSign, Kindrid, ChMS, Square for Retail, Square Payments, Dropbox Sign, Stripe, Salesforce Sales Cloud, Meta for Business, Keap, Mailchimp, HubSpot Sales Hub, HubSpot CRM, Zendesk Suite

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Q. What level of support does Brushfire offer?

Brushfire offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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Brushfire product overview

What is Brushfire?

At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We’re an event management software-as-a-service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything else where people gather. We handle thousands of events every day, on every continent, ranging anywhere from a handful to 20k+ attendees.

Key benefits of using Brushfire

  • Robust Ticketing & Flexible Registrations

  • Online Events & Streaming

  • Custom Branding & Layouts

  • Seamlessly Managed

  • Everything we offer for one low price!
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    In Person
    Live Online
    Videos
    Webinars

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    Brushfire pricing information

    Value for money

    4.7

    /5

    136

    Starting from

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    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Brushfire features

    Functionality

    4.4

    /5

    136

    Total features

    98

    6 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    API
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Mobile Access

    Functionality contenders

    Brushfire users reviews

    Overall Rating

    4.7

    /5

    136

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.27/10
    Rating distribution

    5

    4

    3

    2

    1

    106

    25

    4

    1

    0

    Pros
    We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.
    I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch.
    Brushfire's Customer Service is ALWAYS so helpful in helping us navigate possible outcomes while also providing more options for how to make the system work best.
    Cons
    Sometimes errors can't be corrected as I experienced this year - a previous year photo continues to pop up - confusing people.
    The Spanish translations is weak and incorrect for many concepts. This is causing confusion on our attendees.
    Difficult to use and find the options needed. And found it hard to pull the reports and track the things we need.

    Overall rating contenders

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    Daniel O.

    Director of Alumni Engagement

    Events Services, 201-500 employees

    Review source

    Overall Rating

    So robust, yet so easy to use!

    Reviewed 2 months ago

    Transcript

    Daniel O.: Hi, I'm Daniel. I'm an alumni director and I give Brushfire a four out of five review. If...

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    Lucas H.

    Project Manager

    Events Services, 11-50 employees

    Review source

    Overall Rating

    Does the (basic) trick

    Reviewed a year ago

    Transcript

    Speaker 1: I'm Lucas. I'm a project manager and I give Brushfire a four out of five. For more reviews...

    MR
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    Margarita R.

    Religious Institutions, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Brushfire

    Reviewed a year ago

    Brushfire delivers speedy, world class customer service. If there is anything I am unfamiliar with, the representatives are always so helpful and quick to respond. I have graduated from a beginner user to intermediate pretty quickly with the guidance of their team. This is my 3rd year using this program for our 1000+ person event and [SENSITIVE CONTENT] has been one of the main CSR's that has supported my many questions over the years. [SENSITIVE CONTENT] and the rest of his colleagues will guide you every step of the way with much professionalism and joy!

    Pros

    I appreciate the ease and convenience for the attendees and as the administrator for our program. I love the ability to create custom reports which allows us to send information to all the different departments.

    Cons

    I can't think of anything to comment on at this time as we love everything about Brushfire.

    jb
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    juliette b.

    Hospitality, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Next level platform!

    Reviewed 4 years ago

    Setting up an account on Brushfire is a life saver. Initially, I had problems with keeping all of my data organized, sending out emails and keeping track of registrants. However, through the help with my amazing customer agent, I was able to accomplish a successful set up with a professional and organized site. He even made me aware of options that I was not even aware of. I would say that the customer service was my highlight, as I felt that he was directly with my team. He literally set up calls with me until everything was working smoothly and to my complete liking. He was the most patient person I've worked with that wasn't directly tied to my ministry. He truly took on the care of ensuring a thorough set up as if it was his own. I truly value my whole experience!

    Pros

    I like the organization & variety of it all. It's not just a template site, but you can make it customized in how you want it with ease. I like the daily notification of sign-ups, automatic welcome email, and all the back end details that the software provides. Also, when registrants sign up, they can login back in and track their payments and amount owed.

    Cons

    It's very overwhelming because there are a lot of moving parts & options I didn't know about because it's very complex. However, that is solved by customer service call.

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    Jami B.

    Religious Institutions, 1-10 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    BrushFire Review

    Reviewed 4 years ago
    Pros

    the ability to add purchases to my Apple Wallet.

    Cons

    Some of the conferences I have attended we had issues getting all the info we needed.

    MC
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    Mary Carl F.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love Brushfire

    Reviewed 2 years ago

    Being a school we host many events during the year like homecoming, parent events, club activities, fund raisers, conferences, training events etc. The Brushfire team has gone over and above to make their platform work for our many varying needs and events. They are professional, prompt, and their work product is excellent.

    Pros

    The flexibility of the program as we use it for more then I'm sure it was intended. We use it for all our events, product sells, sign ups etc.

    Cons

    We use the platform for more then it was intended so occasionally have to use things in a template that we do not like but nothing that can't be worked around.

    Vendor response

    Thank you for the kind words and being a loyal customer!

    LB
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    Lindsey B.

    Religious Institutions, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Working with Brushfire has been a great experience! I love the product and the team behind it.

    Reviewed 6 years ago

    Better registration experience for our customers and organization for our team!

    Pros

    I love the reporting module! It is very user-friendly compared to some other reporting software that I have used. I also appreciate the ability to customize event set up for the needs of our organization. I think we do some wild things sometimes that Brushfire handles well and I have even had cases where the team changed the software to function better for our needs. Brushfire has LOTS features and helpful tools! Sometimes I feel as though we have just scratched the surface.

    Cons

    The many features Brushfire offers came with quite a learning curve for me (BUT, BF team is always quick to help me out!). It took me about 6 months to feel like a savvy admin. That being said though, I feel as though our organization does some intense things with ticketing that may add an element of complexity. :)

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