Eventbrite vs idloom

TicketSource

Fienta

Ticket Tailor

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Fienta is an event ticketing and registration platform for all kinds of events with features for ticket sales, attendee registration, event pages, mobile and PDF tickets, order management, and real-time reports on sales and marketing. Validate tickets using Fienta's mobile app for iOS & Android.

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Marketing and Events Coordinator

Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.

https://www.eventbrite.com/l/event-management-software/

Access Control

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendee Management

Attendee Tracking

Audience Engagement

Badge Management

Barcode/Ticket Scanning

Budget Management

Calendar Management

Class Registration

Conferences/Conventions

Contact Management

Credit Card Processing

Customer Data Management

Customer Support

Customizable Branding

Customizable Forms

Customizable Templates

Data Import/Export

Discount Management

Email Marketing

Email Reminders

Employee Management

Event Management

Event Registration

Event Scheduling

Event Ticketing

Exhibit/Vendor Management

For Virtual Events

Group Registration

Kiosk Ticketing

Marketing Automation

Mobile Access

Mobile Ticketing

Online Booking

Online Registration

Online Ticketing

Onsite Ticketing

Payment Processing

Point of Sale (POS)

Print-at-Home

Promotions Management

Real-Time Data

Real-Time Reporting

Refund Management

Registration Management

Reminders

Reporting/Analytics

Reserved Seating

Sales Reports

Seating Map

Self Check-In/Check-Out

Social Media Integration

Social Promotion

Surveys & Feedback

Third-Party Integrations

Ticketing

Ticket Reservations

Venue Management

Volunteer Management

Website Integration

Website Management

Weddings/Parties

Reviews for Eventbrite come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (5%), and marketing and advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (49% of reviewers).

Users and use cases

Some users report that Eventbrite offers flexible fee options and cost-effective plans, especially for small organizations. However, reviewers indicate that high fees, confusing pricing, and limited nonprofit discounts make it less affordable for some.

Value for money

The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).

Integrations

Eventbrite is an event management solution with key features that include online registration, event scheduling, ticket reservations, barcode/ticket scanning, payment processing, and more.

Eventbrite

Web-based

iPad

iPhone

Android

Cvent Event Management

Brown Paper Tickets

Ticketbud

Whova

Weeztix

EventCreate

Eventzilla

Weezevent

TicketSpice

TicketLeap

Bizzabo

Showpass

Splash

Tickethome

Basic

Inconsistent mobile experience

35% of reviewers feel negative about Eventbrite’s mobile compatibility. Some users report that the mobile app can be unstable, with occasional crashes, slow loading, and missing features compared to the desktop version. They mention difficulties navigating event details, entering information, or completing checkouts on mobile devices. Reviewers also note that formatting and usability issues can hinder both organizers and attendees who rely on smartphones for event management or ticket access.

Slow and limited support

Director of Recruiting 

Difficult to get a hold of anyone in customer service, especially when there were times where the site froze

42% of reviewers feel negative about Eventbrite’s customer support. Some users report difficulty reaching support staff, with slow response times and a lack of direct contact options like live chat or phone support. They say that help resources are often limited to FAQs, which may not resolve urgent or complex issues. Reviewers express frustration when facing problems close to event dates, feeling unsupported during critical moments and noting that resolution can be delayed.

High and confusing fees

52% of reviewers feel negative about Eventbrite’s pricing. Some users say service and processing fees are higher than competitors and can significantly impact profits, especially for small organizations or nonprofits. They note that fees are sometimes inconsistent or not clearly explained upfront, leading to confusion. Reviewers mention that certain advanced features require costly upgrades, and absorbing fees as an organizer can make events less affordable or force them to raise ticket prices.

Occasional technical glitches

Business Coach

Integration with my CRM and other systems were a bit buggy and hard to navigate I found myself spending too much time trying to figure out how to use with out systems.

53% of reviewers feel negative about Eventbrite’s bugs and issues. Some users report experiencing slow loading times, glitches during ticket sales, and occasional crashes, especially during high-traffic periods. They mention frustration with laggy interfaces, difficulties with integrations, and errors in payment processing or event updates. Reviewers indicate that these technical problems can disrupt event setup or attendee check-in, requiring extra time to resolve and sometimes leading to confusion or missed opportunities.

Efficient RSVP tracking

94% of reviewers feel positive about Eventbrite’s RSVP management. Users report that tracking RSVPs and attendee information is straightforward, allowing them to plan for headcounts and manage guest lists with minimal effort. They find the process of sending invitations, collecting responses, and monitoring attendance seamless, which is particularly valuable for both free and paid events. Reviewers also mention that automated confirmations and integration with calendars enhance their ability to coordinate and communicate with attendees.

Robust social promotion tools

Administrative

The platform's wide reach helps in promoting events effectively and the integration with social media platforms boosts visibility.

Robust Promotion Tools: From email campaigns to social media sharing and analytics-driven insights, Eventbrite empowers event organizers to effectively market their events and maximize attendance.

99% of reviewers feel positive about Eventbrite’s social media integration. Reviewers indicate that sharing events across platforms is simple and effective, helping them reach wider audiences and boost event visibility. They appreciate features like direct posting to social networks, integration with marketing tools, and customizable links for tracking promotional success. Users say these capabilities save time on advertising and make it easier to engage potential attendees, ultimately supporting event growth and community building.

Streamlined registration process

Assistente Administrativo

Amazed by this software, it helps me a lot, it's simple and functional, it made my life easier, I can easily find events on the topic I'm interested in, registration is simplified and there's even a way to filter free events.

94% of reviewers feel positive about Eventbrite’s event registration. Users think the registration process is user-friendly for both organizers and attendees, with customizable forms and real-time tracking of sign-ups. They value the ability to manage paid and free events, automate notifications, and export attendee data. Reviewers highlight that integrating registration with other platforms and offering features like custom questions or calendar syncing simplifies event setup and attendee management.

Accessible and intuitive platform

Manager

I like that it drives you through the important set up pieces and then gives you areas to supply additional functionality in those basic steps.

95% of reviewers feel positive about Eventbrite’s ease of use. Reviewers say the platform is beginner-friendly, with a clear setup process and straightforward navigation. They find that minimal training is required, and both administrators and attendees can quickly accomplish tasks like event creation, ticketing, and check-in. Users appreciate that the interface reduces complexity, making event management less stressful and more efficient, regardless of their technical expertise.

Teacher

It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.

Customer Service Lead

I apply the use of Eventbrite in my daily task of registration of events, receiving of customer queries, and recording of attendance of events.

Director

I have never required support from customer service, such is the ease at which the platform can be used and the confirmation emails received after placing a booking is useful, especially with tools to quickly add events to your calendar.

Founder

The dashboard gives you a clean overview of ticket sales and attendee data in real time, which is incredibly useful for planning logistics.

President

Eventbrite helps get high visibility to events my company is hosting, and makes it easy to keep track of attendees and attendee's contact information.

From using the platform to book onto events as part of my MBA programme to booking tickets for the family, the platform works well.

HR Manager

Eventbrite is a dependable, professional solution that makes event management more efficient and organized, and I would highly recommend it to anyone looking for a user-friendly and robust event planning platform.

Tech Specialist

Overall, Eventbrite provides a smooth event management experience with an intuitive interface, quick customer support, and straightforward attendee reporting that makes organizing and tracking events feel easy. While the platform is generally reliable and efficient, the added fees and need to upgrade for some advanced features can be frustrating at times.

Digital Media Specialist

It’s a reliable, user-friendly platform that streamlines the entire event lifecycle—from setup and promotion to registration and check-in.

Project Manager

The Fees can add up for attendees, limited customisation for event pages, and discoverability varies.

Additionally, some customization options for event pages are limited, and it would be nice to have more flexibility in design and branding.

Coordinator

Having one screen to select all the options and details for the event and ticket style, time options, etc. would be easier to navigate.

Executive director

There were no hidden fees, the setup was easy, and it allowed me to set up virtual events with tickets for my non-profit webinars without any hassle.

Community Engagement and Operations Manager

Fees. But everyone has fees. Once we enabled buyers the option to cover the fees our costs were much less (we are a nonprofit, not making money off our class offerings and every dollar counts!)

Chief Technology Officer

Also, it prevents people from signing-up for two sessions at the same time which eliminates the scheduling chaos.

Customization options for event pages are also limited beyond basic text and a banner image.

I particularly like the option of filtering by "Features", "Event Types", "Resourcing" and "Pricing".

Student Leader

As a union member posting events for students, I also noticed that high‑demand sessions required extra monitoring because spots were taken almost immediately.

When we were just getting started with posting events for our organization the reach that Eventbrite provided to the community was essential to getting noticed.

Health Promotion Specialist

Eventbrite allows the user to create and organize events without the hassle.

Owner

I can upload flyers, find locations by map, and process payments to keep my orders in one place.,

Office Manager

It can also feel a bit basic if you want more control over the event page design which is a nice to have but not necessarily vital for us.

Admin

What I like the most about Eventbrite was the fact that you could reach a lot of people for your ticketed event and this is a site that is well trusted.

SR HR Operations Specialist

It’s very user-friendly and works well for organizing events, especially for smaller to mid-sized events, but it can get pricey as you scale

Deputy Director

I also quite like some of the UI improvements, particularly the design when using it on a mobile phone or mobile browser.

It's very clear how to do everything and they have a AQ if you need any help or chat. And everyone's already on event brite looking for something so my event has more of a chance of being seen.

It has a very organized event managing process that can let you start in less than 1h.

Analyst

Eventbrite offers a clean, intuitive interface that makes it easy for users to create, manage, and promote events. Whether you’re hosting a small workshop or a large conference, the platform guides you through the process step by step.

Operations Director

The attendee report feature leaves some key functions missing that allow the admins to easily hone in on attendee details for follow up, especially for nonprofits who want to manage donations, etc.

Software Engineer

Customizable ticketing features allow for various ticket types and discounts, making sales smooth and adaptable to different events.

Software tester

i like the easy and user friendly interface which allows to quickly manage your event like creating a page for your event and easily having options to sell tickets for your event.

Head of Marketing

In conclusion, Eventbrite has quickly become my favorite ticketing site due to its ease of use and impressive event discovery features. Despite the design limitations, the platform's functionality and ability to connect users with a diverse range of music events have solidified its position as my go-to choice for ticket purchases.

Quick event creation, reliable ticketing and check-in tools, and broad audience reach.

Marketing Manager

Payment is made simple by using clear boxes to fill along with safe and secure payment options.

Eventbrite’s interface is clean and user-friendly, making ticket creation and management a breeze.

Senior Manager- New Business

It has reduced my dependency of searching the events on web and helped me in keeping a track of what I'm attending at what time I'm planning my overall marketing calendar of the month.

Eventbrite has no good customer service department, no refunds, no call backs, no easy way to set up events, no background or vetting vendors or event organizers, anyone can set up and sell tickets in this platform without vetting or any secured links.  

Loan servicing specialist

It shows the menu and price per person with the option of buying through the site instead of the restaurant.

Project manager

Eventbrite is a tremendous software to attract the audience in their interested events without using any outdoor marketing promotions.

I finally quit printing off a million pages of hotel and car information, because it was all stored on my phone.

It provides various types of registration setups including line items, and we can customize the registration look and feel uploading your own graphics and logos.

I particularly appreciate the range of customization options available for events, which enable organizers to tailor their pages to reflect their branding.

Associate Professor

You can subscribe to receive targeted emails about events occurring in your area from the company, or just look them up online or use the app to find what events (family, concert, etc) you are interested in.

Eventbrite vs idloom Comparison (2026)

Eventbrite

idloom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives