Eventbrite vs Map Your Show

Fienta

Purplepass

TicketSource

Fienta is an event ticketing and registration platform for all kinds of events with features for ticket sales, attendee registration, event pages, mobile and PDF tickets, order management, and real-time reports on sales and marketing. Validate tickets using Fienta's mobile app for iOS & Android.

Purplepass is the cloud ticketing platform built for theatres, universities, festivals, and any live event. Embed a branded checkout, offer interactive seat maps, manage passes and merch, scan tickets offline, view real-time analytics, and get 24/7 US-based support.

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

Marketing and Events Coordinator

Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Access Control

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendee Management

Attendee Tracking

Audience Engagement

Badge Management

Barcode/Ticket Scanning

Budget Management

Calendar Management

Class Registration

Conferences/Conventions

Contact Management

Credit Card Processing

Customer Data Management

Customer Support

Customizable Branding

Customizable Forms

Customizable Templates

Data Import/Export

Discount Management

Email Marketing

Email Reminders

Employee Management

Event Management

Event Registration

Event Scheduling

Event Ticketing

Exhibit/Vendor Management

For Virtual Events

Group Registration

Kiosk Ticketing

Marketing Automation

Mobile Access

Mobile Ticketing

Online Booking

Online Registration

Online Ticketing

Onsite Ticketing

Payment Processing

Point of Sale (POS)

Print-at-Home

Promotions Management

Real-Time Data

Real-Time Reporting

Refund Management

Registration Management

Reminders

Reporting/Analytics

Reserved Seating

Sales Reports

Seating Map

Self Check-In/Check-Out

Social Media Integration

Social Promotion

Surveys & Feedback

Third-Party Integrations

Ticketing

Ticket Reservations

Venue Management

Volunteer Management

Website Integration

Website Management

Weddings/Parties

The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).

Integrations

Reviews for Eventbrite come from a wide variety of industries, including Education Management (7% of reviewers), Non-Profit Organization Management (5%), and Marketing and Advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (50% of reviewers).

Eventbrite

Web-based

iPad

iPhone

Android

Cvent Event Management

Ticket Tailor

Brown Paper Tickets

Ticketbud

TicketSpice

Eventzilla

Weeztix

Whova

EventCreate

Jotform

Weezevent

TicketLeap

Showpass

Bizzabo

Splash

Basic

Inconsistent mobile experience

35% of reviewers feel negative about Eventbrite’s mobile compatibility. Some users report that the mobile app can be unstable, with occasional crashes, slow loading, and missing features compared to the desktop version. They mention difficulties navigating event details, entering information, or completing checkouts on mobile devices. Reviewers also note that formatting and usability issues can hinder both organizers and attendees who rely on smartphones for event management or ticket access.

Slow and limited support

Director of Recruiting 

Difficult to get a hold of anyone in customer service, especially when there were times where the site froze

42% of reviewers feel negative about Eventbrite’s customer support. Some users report difficulty reaching support staff, with slow response times and a lack of direct contact options like live chat or phone support. They say that help resources are often limited to FAQs, which may not resolve urgent or complex issues. Reviewers express frustration when facing problems close to event dates, feeling unsupported during critical moments and noting that resolution can be delayed.

High and confusing fees

52% of reviewers feel negative about Eventbrite’s pricing. Some users say service and processing fees are higher than competitors and can significantly impact profits, especially for small organizations or nonprofits. They note that fees are sometimes inconsistent or not clearly explained upfront, leading to confusion. Reviewers mention that certain advanced features require costly upgrades, and absorbing fees as an organizer can make events less affordable or force them to raise ticket prices.

Occasional technical glitches

Business Coach

Integration with my CRM and other systems were a bit buggy and hard to navigate I found myself spending too much time trying to figure out how to use with out systems.

53% of reviewers feel negative about Eventbrite’s bugs and issues. Some users report experiencing slow loading times, glitches during ticket sales, and occasional crashes, especially during high-traffic periods. They mention frustration with laggy interfaces, difficulties with integrations, and errors in payment processing or event updates. Reviewers indicate that these technical problems can disrupt event setup or attendee check-in, requiring extra time to resolve and sometimes leading to confusion or missed opportunities.

Efficient RSVP tracking

94% of reviewers feel positive about Eventbrite’s RSVP management. Users report that tracking RSVPs and attendee information is straightforward, allowing them to plan for headcounts and manage guest lists with minimal effort. They find the process of sending invitations, collecting responses, and monitoring attendance seamless, which is particularly valuable for both free and paid events. Reviewers also mention that automated confirmations and integration with calendars enhance their ability to coordinate and communicate with attendees.

Robust social promotion tools

Administrative

The platform's wide reach helps in promoting events effectively and the integration with social media platforms boosts visibility.

Robust Promotion Tools: From email campaigns to social media sharing and analytics-driven insights, Eventbrite empowers event organizers to effectively market their events and maximize attendance.

99% of reviewers feel positive about Eventbrite’s social media integration. Reviewers indicate that sharing events across platforms is simple and effective, helping them reach wider audiences and boost event visibility. They appreciate features like direct posting to social networks, integration with marketing tools, and customizable links for tracking promotional success. Users say these capabilities save time on advertising and make it easier to engage potential attendees, ultimately supporting event growth and community building.

Streamlined registration process

Assistente Administrativo

Amazed by this software, it helps me a lot, it's simple and functional, it made my life easier, I can easily find events on the topic I'm interested in, registration is simplified and there's even a way to filter free events.

94% of reviewers feel positive about Eventbrite’s event registration. Users think the registration process is user-friendly for both organizers and attendees, with customizable forms and real-time tracking of sign-ups. They value the ability to manage paid and free events, automate notifications, and export attendee data. Reviewers highlight that integrating registration with other platforms and offering features like custom questions or calendar syncing simplifies event setup and attendee management.

Accessible and intuitive platform

Manager

I like that it drives you through the important set up pieces and then gives you areas to supply additional functionality in those basic steps.

95% of reviewers feel positive about Eventbrite’s ease of use. Reviewers say the platform is beginner-friendly, with a clear setup process and straightforward navigation. They find that minimal training is required, and both administrators and attendees can quickly accomplish tasks like event creation, ticketing, and check-in. Users appreciate that the interface reduces complexity, making event management less stressful and more efficient, regardless of their technical expertise.

Comprehensive event oversight

Tech Specialist

Overall, Eventbrite provides a smooth event management experience with an intuitive interface, quick customer support, and straightforward attendee reporting that makes organizing and tracking events feel easy. While the platform is generally reliable and efficient, the added fees and need to upgrade for some advanced features can be frustrating at times.

94% of reviewers feel positive about Eventbrite’s event management capabilities. Reviewers appreciate being able to create, customize, and promote events with ease, noting that the platform streamlines ticket sales, attendee tracking, and guest communications. They say the intuitive interface and automation of tasks like reporting and check-in save significant time. Users mention that both small and large events benefit from features such as customizable forms, analytics, and integration with calendars, which help them manage logistics and attendee engagement efficiently.

Teacher

It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.

Consultant

The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution.

HR Manager

Eventbrite is a dependable, professional solution that makes event management more efficient and organized, and I would highly recommend it to anyone looking for a user-friendly and robust event planning platform.

Digital Media Specialist

It’s a reliable, user-friendly platform that streamlines the entire event lifecycle—from setup and promotion to registration and check-in.

Customer Service Lead

I apply the use of Eventbrite in my daily task of registration of events, receiving of customer queries, and recording of attendance of events.

Director

I have never required support from customer service, such is the ease at which the platform can be used and the confirmation emails received after placing a booking is useful, especially with tools to quickly add events to your calendar.

Additionally, some customization options for event pages are limited, and it would be nice to have more flexibility in design and branding.

Coordinator

Having one screen to select all the options and details for the event and ticket style, time options, etc. would be easier to navigate.

Founder

The dashboard gives you a clean overview of ticket sales and attendee data in real time, which is incredibly useful for planning logistics.

President

Eventbrite helps get high visibility to events my company is hosting, and makes it easy to keep track of attendees and attendee's contact information.

Community Engagement and Operations Manager

Fees. But everyone has fees. Once we enabled buyers the option to cover the fees our costs were much less (we are a nonprofit, not making money off our class offerings and every dollar counts!)

Chief Technology Officer

Also, it prevents people from signing-up for two sessions at the same time which eliminates the scheduling chaos.

Additionally, its intuitive interface makes creating, managing, and promoting events simple, even for users with little technical experience.

I particularly like the option of filtering by "Features", "Event Types", "Resourcing" and "Pricing".

Student Leader

As a union member posting events for students, I also noticed that high‑demand sessions required extra monitoring because spots were taken almost immediately.

From using the platform to book onto events as part of my MBA programme to booking tickets for the family, the platform works well.

Vice President of Operations

Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed.

When we were just getting started with posting events for our organization the reach that Eventbrite provided to the community was essential to getting noticed.

Marketing Expert

Server performances not always excellent for European usage. If you want to organize events with paid tickets you’ll need to pay a subscription plan.

Owner

I can upload flyers, find locations by map, and process payments to keep my orders in one place.,

Office Manager

It can also feel a bit basic if you want more control over the event page design which is a nice to have but not necessarily vital for us.

The platform is user-friendly, reliable, and effective for creating, promoting, and managing events of various sizes.

Applied Machine Intelligence Student

I love Eventbrite a lot i have registered for many events in it with seamless experience,  as the name suggests it make the event brighter

Admin

What I like the most about Eventbrite was the fact that you could reach a lot of people for your ticketed event and this is a site that is well trusted.

SR HR Operations Specialist

It’s very user-friendly and works well for organizing events, especially for smaller to mid-sized events, but it can get pricey as you scale

Operations Director

The attendee report feature leaves some key functions missing that allow the admins to easily hone in on attendee details for follow up, especially for nonprofits who want to manage donations, etc.

Software Engineer

Customizable ticketing features allow for various ticket types and discounts, making sales smooth and adaptable to different events.

Eventbrite’s interface is clean and user-friendly, making ticket creation and management a breeze.

Senior Manager- New Business

It has reduced my dependency of searching the events on web and helped me in keeping a track of what I'm attending at what time I'm planning my overall marketing calendar of the month.

Eventbrite has no good customer service department, no refunds, no call backs, no easy way to set up events, no background or vetting vendors or event organizers, anyone can set up and sell tickets in this platform without vetting or any secured links.  

Project manager

Eventbrite is a tremendous software to attract the audience in their interested events without using any outdoor marketing promotions.

I finally quit printing off a million pages of hotel and car information, because it was all stored on my phone.

I particularly appreciate the range of customization options available for events, which enable organizers to tailor their pages to reflect their branding.

Project Manager

The Fees can add up for attendees, limited customisation for event pages, and discoverability varies.

I have used Eventbrite to find events in my area, to share and post events that I am hosting, and to procure tickets for events.

What I like the least about Eventbrite are the fees Associated and also some of the ads that get applied to your event.

Eventbrite has become my go-to for listing upcoming business events and connecting with a wider audience to spread the word about my brand's pop-up shops and community meet-ups.

Sr AI Analyst

I figured that time to time it does not have the best quality of audiences and posting on some competitive social media platforms might actually yield better results.

Additionally, modifying attendee responses after registration can sometimes be more cumbersome than expected.

You can upload and access events on both mobile and computer anytime anywhere.

owner, designer, web developer

Eventbrite has a lot of options available for all types of businesses, even small charities, as it has free options related to events that I struggled to find elsewhere.

Administrative Partner

Our event pages look neat and professional and we are able to customize the reservation options we need based on the event type.

Video Marketing Manager

Eventbrite is such a good tool for searching for events local to my area.

Eventbrite vs Map Your Show Comparison (2026)

Eventbrite

Map Your Show

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives