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Eventbrite vs Regpack Comparison

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Good recommendations?

Regpack logo

Regpack

85pts

Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Category Leaders

Regpack is an online registration and user management solution that assist organizations in registering applicants and managing online payments.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

5.1K

5

4

3

2

1

3.4K

1.4K

187

28

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

364

5

4

3

2

1

195

138

20

7

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

This is awesome given that we are a nonprofit and host many different classes, camps, workshops, and events. I also love the ease of access when creating discount codes, etc.
And - where and when we do hit speed bumps - RegPack's team have always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
I also love the report building, and the ability to export the whole application, including uploaded documents in ONE STEP. I love a lot of things, so it's hard to say what I love the "most.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

There are recurring system errors that cause failures in payment processing.
But it is somewhat complicated for the end user. I am constantly fielding phone calls and emails from parents who are having trouble finding classes, logging in, updating Child Profiles, etc.
The password/login feature glitches A LOT. Parents end up getting frustrated and creating a new account instead of logging in because the Reset Password function almost NEVER works properly.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features56
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • File Storage
  • For Dance Studios
  • For Nonprofits
  • For Summer Camps
  • Forms Creation & Design
  • Forms Management
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Immunization & Allergy Tracking
  • Instructor Management
  • Invoice Management
  • Invoice Processing
  • Kiosk Ticketing
  • Marketing Automation
  • Medical Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Mobile Payments
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Plans
  • Payment Processing
  • Payment Processing Services Integration
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Practice Log
  • Pricing Management
  • Print-at-Home
  • Process/Workflow Automation
  • Program Management
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Total features165
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Communications Management
  • Compliance Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing
  • File Storage
  • For Dance Studios
  • For Nonprofits
  • For Summer Camps
  • Forms Creation & Design
  • Forms Management
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Immunization & Allergy Tracking
  • Instructor Management
  • Invoice Management
  • Invoice Processing
  • Kiosk Ticketing
  • Marketing Automation
  • Medical Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Mobile Payments
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Plans
  • Payment Processing
  • Payment Processing Services Integration
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Practice Log
  • Pricing Management
  • Print-at-Home
  • Process/Workflow Automation
  • Program Management
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations263
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite