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Eventbrite vs Ticketleap Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Ticketleap enables event organizers, administrators and marketers to create responsive event sites, promote offers, accept...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

5.1K

5

4

3

2

1

3.4K

1.3K

187

28

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

18

5

4

3

2

1

12

4

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

Easy, User friendly & Beautiful Event Management System.
Copying an event and cloning the details makes for a super easy upkeep. The UI is self explanatory and the integration with PayPal lets you get paid right away.
Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Used in combination with Elevent, we got the job done, but it was frustrating to have to switch between the two all day and only be able to use each on specific platforms/OSs.
Difficult to do reservations that are paid at the door.
They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features57
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Group Registration
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features34
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Group Registration
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Online Booking
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Reporting
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations261
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

LA
AvatarImg

Louise A.

Hospitality, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Eventbrite logo

Eventbrite

Nice but expensive

Reviewed 4 years ago

It is easy to navigate. Nice looking site with most tools needed to sell event tickets. If the costs weren't so high, I would utilize it more. It is great for free events.

Pros

Nice user interface. Easy to navigate, strait forward. Most clients are familiar with the product which is a plus.

Cons

The fees are just too high. The fees jump up significantly when selling two types of tickets. I also find it expensive for $5 tickets and under. Ticketleap is a better option for $5 tickets.

LA
AvatarImg

Louise A.

Hospitality, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ticketleap logo

Ticketleap

Good value

Reviewed 4 years ago

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

Pros

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.