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Ticketleap Logo

Ticketleap

Complete event promotion, ticket sales and check-in solution

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Ticketleap Pricing, Features, Reviews and Alternatives

Ticketleap product overview

What is Ticketleap?

Ticketleap is a web-based event-ticketing platform spanning the full process of promotion, payment and check-in. From a centralized administrator dashboard, account users of multiple permission levels can begin marketing new events online with rich site building tools. Ticketleap Event pages are created from a library of fully customizable templates, changing theme colors and adding logos or background images to match existing branding. Automatically responsive for mobile devices, organizers can show patrons an upcoming events calendar while inviting reserved seating for custom venue plans via a drag and drop-based seating builder. List multiple ticket prices before accepting credit card transactions securely using Ticketleap’s integrated merchant service or through PayPal and Authorize.net.

Key benefits of using Ticketleap

  • Build a professional-looking events page based on template or custom designs, adding logos, background images, an event calendar and seating plan.


  • Promote events with tools such as discount codes, embedded ticketing buttons, tracking codes, social network integration and customizable email campaigns.


  • Ticketleap’s administration dashboard feeds back sales data and enables account users of all levels set multiple ticket types, prices and event waivers.


  • Allow patrons to purchase tickets online by accepting secure credit card transactions using Ticketleap’s own merchant service or via PayPal and Authorize.net.


  • Check-in attendees on the door with QR code scanning via the companion iOS/Android apps and allow attendees to create unique Selfie Tickets.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Videos

    Ticketleap pricing information

    Value for money

    4.3

    /5

    16

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Ticketleap features

    Functionality

    4.4

    /5

    16

    Total features

    35

    4 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Activity Dashboard
    Mobile Access
    Customizable Branding
    Customizable Templates
    Customizable Reports

    Functionality contenders

    Ticketleap users reviews

    Overall Rating

    4.4

    /5

    16

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.7/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    3

    1

    0

    1

    Pros
    We loved the interface and ease of setting up and managing tickets from one dashboard especially considering we had tried the other platforms and we didnt like them as much and the fees were higher.
    How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app.
    Easy, User friendly & Beautiful Event Management System.
    Cons
    Used in combination with Elevent, we got the job done, but it was frustrating to have to switch between the two all day and only be able to use each on specific platforms/OSs.
    Difficult to do reservations that are paid at the door.
    They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love Ticket Leap

    Reviewed a year ago

    We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event)

    Pros

    Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.

    Cons

    There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Good value

    Reviewed 2 years ago

    Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

    Pros

    I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

    Cons

    I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    They forced us to cancel our event

    Reviewed 2 years ago

    Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

    Pros

    Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

    Cons

    I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    I like it a lot.

    Reviewed 3 years ago

    It's been really positive.

    Pros

    TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

    Cons

    I don't recall having any particular complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy, User friendly & Beautiful Event Management System

    Reviewed 5 years ago
    Pros

    I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

    Cons

    Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

    Ticketleap FAQs and common questions

    Q. What type of pricing plans does Ticketleap offer?

    Ticketleap has the following pricing plans:
    Pricing model: Free, Subscription


    Q. Who are the typical users of Ticketleap?

    Ticketleap has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Ticketleap support?

    Ticketleap supports the following languages:
    English


    Q. Does Ticketleap support mobile devices?

    Ticketleap supports the following devices:
    Android, iPad, iPhone


    Q. Does Ticketleap offer an API?

    Yes, Ticketleap has an API available for use.


    Q. What other apps does Ticketleap integrate with?

    Ticketleap integrates with the following applications:
    Authorize.Net, PayPal


    Q. What level of support does Ticketleap offer?

    Ticketleap offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum

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