Ticketleap Pricing, Features, Reviews & Comparison of Alternatives

Ticketleap

Complete event promotion, ticket sales and check-in solution

4.64/5 (11 reviews)

Ticketleap overview

What is Ticketleap?

Ticketleap is a web-based event-ticketing platform spanning the full process of promotion, payment and check-in. From a centralized administrator dashboard, account users of multiple permission levels can begin marketing new events online with rich site building tools. Ticketleap Event pages are created from a library of fully customizable templates, changing theme colors and adding logos or background images to match existing branding. Automatically responsive for mobile devices, organizers can show patrons an upcoming events calendar while inviting reserved seating for custom venue plans via a drag and drop-based seating builder. List multiple ticket prices before accepting credit card transactions securely using Ticketleap’s integrated merchant service or through PayPal and Authorize.net.

In addition, events can be promoted extensively using techniques such as discount codes, embeddable buttons, ticketing widgets and social sharing. Tracking codes can then be applied to send click and sales data back to Ticketleap’s dashboard, where administrators can add event waivers and send email communications directly to customers. Support from companion mobile apps for iOS and Android also provide remote check-in facilities on event day itself, including QR code scanning, card swiping, printing and unique Selfie Ticket creation.
www.ticketleap.com

Pricing

Starting from
$1
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Mexico, United Kingdom

Supported languages

English
Ticketleap screenshot: Ticketleap for Android showing check in screen and QR scannerHow to Market An Event on FacebookTicketleap screenshot: Ticketleap for Android showing your ticket screenTicketleap screenshot: Ticketleap for iOS showing check in screen on iPadTicketleap screenshot: Ticketleap for iOS showing sell tickets screen on iPadTicketleap screenshot: Ticketleap showing complete ticketing system running across multiple devicesTicketleap screenshot: Ticketleap showing example event websites on multiple devicesTicketLeap for iOS

Ticketleap reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.4
  4.6
Chad McGee

Very solid solution for ticketing for a non-profit community theater

Used daily for less than 6 months
Reviewed 2018-02-01
Review Source: Capterra

Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

Pros
The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

Cons
Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Caitlin Kraina

Easy, User friendly & Beautiful Event Management System

Used weekly for 2+ years
Reviewed 2017-09-05
Review Source: Capterra

Pros
I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

Cons
Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Glen Johnson

I like it a lot.

Used occasionally for 2+ years
Reviewed 2019-07-06
Review Source: Capterra

It's been really positive.

Pros
TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons
I don't recall having any particular complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jenn Misko

did about half the job we needed it to do

Used occasionally for less than 6 months
Reviewed 2019-08-22
Review Source: Capterra

Used in combination with Elevent, we got the job done, but it was frustrating to have to switch between the two all day and only be able to use each on specific platforms/OSs.

Pros
Used this as half the ticketing software for a film festival last weekend, because neither of the two services we used were quite what we needed. This one is pretty good with last-minute ticket sales, but not advance sales - we couldn't connect the purchases to stuff in the future, just used it to collect their money and hurry them into the theater.

Cons
The Android app doesn't even offer the 'box office'/ticket sales option! Luckily of our two-person team, one of us had an iPhone, so we had to rely on him to do the rush (last-minute) ticket sales for this fest. Cooool

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Anonymous

Good Ticketing Platform

Used daily for 1-2 years
Reviewed 2018-09-14
Review Source: Capterra

Customer service is great.

Pros
The fees are lower than other platforms. The ability to customize page.

Cons
The reports are not easy to navigate and set up could be simplified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ticketleap pricing

Starting from
$1
Pricing options
Subscription
View Pricing Plans

Online Ticketleap fee: $1 + 2% of ticket price
Credit card fee: 3% (with Ticketleap Payments)
On-site fee: $0
Free ticket events: FREE

Ticketleap features

API
Activity Dashboard
Customizable Branding
Customizable Templates
Electronic Payments

Activity Tracking (177 other apps)
Automatic Notifications (211 other apps)
CRM Integration (141 other apps)
Calendar Management (189 other apps)
Custom Fields (154 other apps)
Customer Database (167 other apps)
Customizable Reporting (175 other apps)
Data Import/Export (192 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reminders (193 other apps)
Reporting & Statistics (261 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (238 other apps)

Videos and tutorials

Additional information for Ticketleap

Key features of Ticketleap

  • Show an event calendar to schedule upcoming dates
  • Accept ticketing transactions with a choice of merchants
  • Create registration forms and seating reservation plans
  • Embed links and widgets into existing event sites
  • Add branding and logos to fully customizable event sites
  • Build professional event websites from templated designs
  • Administration dashboard provides user account access
  • Setup multiple administrator and user accounts
  • Check-in event attendees with QR code scanning
  • Sell, issue, print and scan tickets for scheduled events
  • Companion Ticketleap apps for iOS and Android
  • Send customizable email blasts to ticket buyers
  • Offer and apply promotional discount codes
View All Features

Benefits

Build a professional-looking events page based on template or custom designs, adding logos, background images, an event calendar and seating plan.

Promote events with tools such as discount codes, embedded ticketing buttons, tracking codes, social network integration and customizable email campaigns.

Ticketleap’s administration dashboard feeds back sales data and enables account users of all levels set multiple ticket types, prices and event waivers.

Allow patrons to purchase tickets online by accepting secure credit card transactions using Ticketleap’s own merchant service or via PayPal and Authorize.net.

Check-in attendees on the door with QR code scanning via the companion iOS/Android apps and allow attendees to create unique Selfie Tickets.