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Ticketleap is a web-based event-ticketing platform spanning the full process of promotion, payment and check-in. From a centralized administrator dashboard, account users of multiple permission levels can begin marketing new events online with rich site building tools. Ticketleap Event pages are created from a library of fully customizable templates, changing theme colors and adding logos or background images to match existing branding. Automatically responsive for mobile devices, organizers can show patrons an upcoming events calendar while inviting reserved seating for custom venue plans via a drag and drop-based seating builder. List multiple ticket prices before accepting credit card transactions securely using Ticketleap’s integrated merchant service or through PayPal and Authorize.net.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.3
/5
16
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
16
Total features
35
4 categories
Functionality contenders
Overall Rating
4.4
/5
16
Positive reviews
11
3
1
0
1
Overall rating contenders
Gwen S.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used other for 2+ years
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We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event)
Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.
There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.
Louise A.
Hospitality, 11-50 employees
Used other for 1-2 years
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Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.
I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.
I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.
Heather C.
Online Media, 11-50 employees
Used daily for 2+ years
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Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.
Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.
I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.
Glen J.
Performing Arts, 1-10 employees
Used other for 2+ years
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It's been really positive.
TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.
I don't recall having any particular complaints.
Caitlin K.
Used weekly for 2+ years
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I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.
Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).
Q. What type of pricing plans does Ticketleap offer?
Ticketleap has the following pricing plans:
Pricing model: Free, Subscription
Q. Who are the typical users of Ticketleap?
Ticketleap has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Ticketleap support?
Ticketleap supports the following languages:
English
Q. Does Ticketleap support mobile devices?
Ticketleap supports the following devices:
Android, iPad, iPhone
Q. Does Ticketleap offer an API?
Yes, Ticketleap has an API available for use.
Q. What other apps does Ticketleap integrate with?
Ticketleap integrates with the following applications:
Authorize.Net, PayPal
Q. What level of support does Ticketleap offer?
Ticketleap offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum