TicketLeap Pricing, Features, Reviews & Alternatives

TicketLeap

Complete event promotion, ticket sales and check-in solution

4.38/5 (13 reviews)

TicketLeap overview

What is TicketLeap?

Ticketleap is a web-based event-ticketing platform spanning the full process of promotion, payment and check-in. From a centralized administrator dashboard, account users of multiple permission levels can begin marketing new events online with rich site building tools. Ticketleap Event pages are created from a library of fully customizable templates, changing theme colors and adding logos or background images to match existing branding. Automatically responsive for mobile devices, organizers can show patrons an upcoming events calendar while inviting reserved seating for custom venue plans via a drag and drop-based seating builder. List multiple ticket prices before accepting credit card transactions securely using Ticketleap’s integrated merchant service or through PayPal and Authorize.net.

In addition, events can be promoted extensively using techniques such as discount codes, embeddable buttons, ticketing widgets and social sharing. Tracking codes can then be applied to send click and sales data back to Ticketleap’s dashboard, where administrators can add event waivers and send email communications directly to customers. Support from companion mobile apps for iOS and Android also provide remote check-in facilities on event day itself, including QR code scanning, card swiping, printing and unique Selfie Ticket creation.
www.ticketleap.com

Pricing

Starting from
$1/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Mexico, United Kingdom

Supported languages

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TicketLeap screenshot: Ticketleap for Android showing check in screen and QR scannerTicketLeap for iOSTicketLeap screenshot: Ticketleap for Android showing your ticket screenTicketLeap screenshot: Ticketleap for iOS showing check in screen on iPadTicketLeap screenshot: Ticketleap for iOS showing sell tickets screen on iPadTicketLeap screenshot: Ticketleap showing complete ticketing system running across multiple devicesTicketLeap screenshot: Ticketleap showing example event websites on multiple devicesHow to market an event on Facebook

TicketLeap user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.5
  4.2
Chad M.

Very solid solution for ticketing for a non-profit community theater

Used daily for less than 6 months
Reviewed 2018-02-01
Review Source: Capterra

Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

Pros
The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

Cons
Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Louise A.

Good value

Used occasionally for 1-2 years
Reviewed 2020-10-07
Review Source: Capterra

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

Pros
I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons
I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Heather C.

They forced us to cancel our event

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

Pros
Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

Cons
I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Glen J.

I like it a lot.

Used occasionally for 2+ years
Reviewed 2019-07-06
Review Source: Capterra

It's been really positive.

Pros
TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons
I don't recall having any particular complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Caitlin K.

Easy, User friendly & Beautiful Event Management System

Used weekly for 2+ years
Reviewed 2017-09-05
Review Source: Capterra

Pros
I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

Cons
Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TicketLeap pricing

Starting from
$1/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Online Ticketleap fee: $1 + 2% of ticket price
Credit card fee: 3% (with Ticketleap Payments)
On-site fee: $0
Free ticket events: FREE

TicketLeap features

API
Activity Dashboard
Customizable Branding
Customizable Templates
Mobile Access
Reporting/Analytics

Access Controls/Permissions (294 other apps)
Alerts/Notifications (420 other apps)
CRM (304 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Data Import/Export (428 other apps)
Email Management (320 other apps)
Email Marketing (471 other apps)
Reporting & Statistics (412 other apps)
Search/Filter (309 other apps)
Social Media Integration (309 other apps)
Surveys & Feedback (292 other apps)
Third Party Integrations (425 other apps)

Videos and tutorials

Additional information for TicketLeap

Key features of TicketLeap

  • A list of events with their respective dates
  • Accept and process financial transactions
  • Access the software remotely via mobile devices
  • Add customized logos and colors to the interface
  • Allow customers to submit support queries and service requests
  • Allows for integration with other systems/databases
  • Create and manage reservations
  • Create, save, and re-purpose formatting
  • Customize, sell, and distribute tickets
  • Dashboard to view activity
  • For selection of seat at booking or check-in
  • Gain access to event through mobile device
  • Gain access to event via reservation holder at event
  • Gain access to event via the web
  • Make a list of and register attendees for an event
  • Market event via social media tools
  • Obtain tickets via Kiosk upon arrival at event
  • Plan an event's time and location
  • Plan and collect attendance for an event
  • Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
  • Real-time registration over the web
  • Seamlessly integrates with 3rd party websites
  • Searchable repository of information about clients
  • The ability to print tickets before arriving
  • The ability to purchase food/ beverage/ souvenirs
  • The ability to scan barcodes to ensure accurate pricing and label tracking
  • Track products that are for sale at a reduced price or part of coupon promotions
  • View and track pertinent metrics
  • Website builder or integration with 3rd party site
View All Features

Benefits

Build a professional-looking events page based on template or custom designs, adding logos, background images, an event calendar and seating plan.

Promote events with tools such as discount codes, embedded ticketing buttons, tracking codes, social network integration and customizable email campaigns.

Ticketleap’s administration dashboard feeds back sales data and enables account users of all levels set multiple ticket types, prices and event waivers.

Allow patrons to purchase tickets online by accepting secure credit card transactions using Ticketleap’s own merchant service or via PayPal and Authorize.net.

Check-in attendees on the door with QR code scanning via the companion iOS/Android apps and allow attendees to create unique Selfie Tickets.