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Eventbrite vs TripWorks Comparison (2026)

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Eventbrite

TripWorks

Overview

https://www.eventbrite.com/l/event-management-software/

TripWorks is the all-in-one booking management platform for tour, activity, and adventure operators serious about growing revenues. The platform helps travel agents improve their customer experience and increase sales by offering tools like cart abandonment tracking, customer profile flagging, trips management, data insights, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

5.8K

3.9K

1.5K

222

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“It’s a reliable and efficient platform that simplifies event planning and ticket management. Despite a few minor drawbacks like fees and limited customization, it’s still a great tool for hosting and promoting events of all sizes.”

Jennifer R.

Teacher

“We could quickly build an event, set attendance limits, collect participant information, and monitor registrations without a lot of extra administrative work.”

Bree B.

Education Manager

“The streamlined registration and ticketing process also provides a smooth experience for attendees, making Eventbrite a reliable and efficient event management solution.”

Masoud M.

Consultant

Pros

“The onboarding process was very seamless, quick and the informative received regarding marketing options within the system was very helpful in guiding our team moving forward.”

Rhett B.

Owner

“The interface is very intuitive, and works well on my laptop or phone, though I prefer the larger screen view.”

Mindy S.

Executive Director

“Flexibility to manage bookings, including the ability to manually adjust ticket prices or comp tickets, makes it much less rigid than other systems.”

Rowena B.

Business Operations Director

Cons

“Eventbrite charges fees for paid tickets which can add to overhead costs. When compared to alternative platforms and fees it is a bit on the pricier side.”

Ibrahim A.

Marketing Manager

“Setup was a bit bulky for us and the mobile app was pretty buggy with intermittent issues here and there with loading things we needed.”

Matthew L.

Vice President of Operations

“Eventbrite is convenient for finding events and buying tickets, but the high fees and weak customer support seriously hurt the overall experience.”

Kai S.

swe

Cons

“It is clear that since their $6 million Series A funding, TripWorks has prioritized "feature bloat" and rapid scaling over the stability required to run a real business. If you value your data security, your accounting accuracy, and your sanity on a busy Saturday, look elsewhere.”

jeff S.

Pilot

“These glitches led to total data blackouts, broken resource management tools, and massive overbooking issues because the system couldn't accurately communicate with OTAs like Viator and GetYourGuide.”

jeff S.

Pilot

“It is clear that following their $6 million Series A funding, TripWorks prioritized rapid scaling and feature bloat over the core stability required to run a business. Once you are no longer a growth metric for their investors, the support and stability disappear.”

jeff S.

Pilot