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TripWorks Logo

The Tour Booking & Management Platform Built for Growth

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Table of Contents

TripWorks - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

TripWorks overview

What is TripWorks?

TripWorks is the all-in-one booking management platform for tour, activity, and adventure operators serious about growing revenues. The platform helps travel agents improve their customer experience and increase sales by offering tools like cart abandonment tracking, customer profile flagging, trips management, data insights, and more. TripWorks offers several functionalities, including data analytics tools to understand the customers - why they book and why some don't, customizable reports that allow agents to see all tour activity data in one place, and dashboards with real-time data so they can make decisions based on their business requirement.

Starting price

Free
view pricing plans
try for free

Pros & Cons

User Interface

Ease of Use

Customer Support

Pricing

Integrations

Security and Access Control

TripWorks’s user interface

Ease of use rating:

TripWorks reviews

Overall rating

4.9

/5

47

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

44

1

0

2

0

Pros
“The onboarding process was very seamless, quick and the informative received regarding marketing options within the system was very helpful in guiding our team moving forward.”
RB

Rhett B.

Owner

“The interface is very intuitive, and works well on my laptop or phone, though I prefer the larger screen view.”
MS

Mindy S.

Executive Director

“Flexibility to manage bookings, including the ability to manually adjust ticket prices or comp tickets, makes it much less rigid than other systems.”
RB

Rowena B.

Business Operations Director

Cons
“It is clear that since their $6 million Series A funding, TripWorks has prioritized "feature bloat" and rapid scaling over the stability required to run a real business. If you value your data security, your accounting accuracy, and your sanity on a busy Saturday, look elsewhere.”
jS

jeff S.

Pilot

“These glitches led to total data blackouts, broken resource management tools, and massive overbooking issues because the system couldn't accurately communicate with OTAs like Viator and GetYourGuide.”
jS

jeff S.

Pilot

“It is clear that following their $6 million Series A funding, TripWorks prioritized rapid scaling and feature bloat over the core stability required to run a business. Once you are no longer a growth metric for their investors, the support and stability disappear.”
jS

jeff S.

Pilot

Who uses TripWorks?

Based on 47 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Arts and Crafts
Entertainment
Leisure, Travel & Tourism
Airlines/Aviation
Others

Use cases

Reservations
Tour Operator
Ticketing
Event Booking

TripWorks's key features

Most critical features, based on insights from TripWorks users:

Itinerary creation
Pricing management
Booking management
Payment processing
Promotions management
CRM
Central reservation system
GDS/OTA integration
Package creation

All TripWorks features

Features rating:

Activities booking
Activity dashboard
Alerts/Notifications
Attendee management
Barcode/Ticket scanning
Booking management
Calendar management
Central reservation system
Channel management
Client management
Communication management
Contact management
CRM
Customer database
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Document management
Drag & drop
Electronic payments
Event calendar
Event management
Event ticketing
GDS/OTA integration
Inventory management
Invoice management
Itinerary creation
Marketing automation
Mobile access
Multi-Currency
Multi-Day booking
Multi-Language
Online payments
Online registration
Package creation
Payment processing
Price/Margin management
Pricing management
Promotions management
Real-Time updates
Reminders
Reporting & statistics
Reservations management
Resource management
Search/Filter
Social media integration
Social promotion
Supplier management
Surveys & feedback
Third-Party integrations
User management
Vendor management
Visitor registration
Waiver management

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TripWorks pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

Contact Vendor

Enterprise

Contact Vendor for Pricing

User opinions about TripWorks price and value

Value for money rating:

To see what individual users think of TripWorks's price and value, check out the review snippets below.

“The onboarding process was very seamless, quick and the informative received regarding marketing options within the system was very helpful in guiding our team moving forward.”
RB

Rhett B.

Owner

“The interface is very intuitive, and works well on my laptop or phone, though I prefer the larger screen view.”
MS

Mindy S.

Executive Director

TripWorks integrations (11)

Integrations rated by users

We looked at 47 user reviews to identify which products are mentioned as TripWorks integrations and how users feel about them.

Integration rating: 5.0 (4)

“Use this everyday for multiple clients.”

JF

Jamey F.

CEO

Integration rating: 5.0 (2)

“You can link quantitative traffic data with qualitative data of website using hotjar.”

“Google Analytics integration is important for understanding how visitors interact with our funnels and where our traffic is coming from. It helps us monitor user behaviour, track conversions and identify opportunities to improve campaign performance.”

RM

Radhika M.

Sr. Manager - Digital Consulting

1/2

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Integration rating: 1.0 (1)

TripWorks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Live Online
In Person
Documentation
Videos

TripWorks FAQs

Q. Who are the typical users of TripWorks?

TripWorks has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does TripWorks offer?

TripWorks offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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