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eWay-CRM vs CINC Comparison (2026)

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4.4

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4.3

Good recommendations?

eWay-CRM

CINC

Overview

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing. It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

CINC is a tool that generates and converts leads using a real estate agent’s existing database, but it also has the means to capture new leads via paid social and search ads. Using lead scoring and lead routing techniques, it connects leads with agents to boost ROI via call, text, email, or an app.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

1000

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

830

470

300

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.1

249

135

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

“eWay-CRM integrates very well with Outlook, which makes it easy to manage contacts, companies, opportunities and communication without constantly switching between different tools.”

Basma H.

Risk Management Manager

“We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work.”

Petra C.

Operational Director

“We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions.”

Petra C.

Operational Director

Pros

“I like that how get a text message when your lead has logged into our site, and also when a lead calls you back, the caller id on your phone shows their name.”

John P.

Manager

“After carefully evaluating several companies, I chose CINC in November 2025 and agreed to pay $999.00 per month.”

Abel M.

Broker Sales Associate

“I was fully committed to making the platform work: I completed all of their recommended training and followed their guidelines.”

Abel M.

Broker Sales Associate

Cons

“At the moment, I am experiencing an issue with the web version not saving newly created cases, which significantly limits usability. While this may be a temporary or technical issue, it affects workflow reliability and creates uncertainty when working with new data entries.”

Alexandra G.

KAM

“Some details in compatibility when transforming the opportunity to project - for example the category; Also the mobile app is not matching in the user - friendliness and it is not usable for me, even though I would use it”

František B.

Sales and technical manager

“eWay-CRM allows for easy management of documents and smooth Outlook integration. But, its plug in panel is functional somehow, it causes some rare complications for not always freshing the database and so it discourages some users in the process.”

Aakriti Y.

Customer Relationship

Cons

“Especially not when most of their competitors are offering the same thing for less than half the price. When you consider the high cost of the platform with the too high percentage cut that CINC takes out of your Google PPC ad spend budget to manage it is insult to injury.”

Erin D.

Owner

“The pricing is too high when there are a hundred other services offering the same thing for half the price. And the consumer facing websites (templates) are not that attractive.”

Erin D.

Owner

“I don’t the fact that for AOL, Yahoo, and Hotmail email users, our email go to their junk mail, and some don’t even get our emails.”

John P.

Manager