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First Due
5
42
4
12
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your entire Fire-EMS Operation. One Platform.
Table of Contents
First Due - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
First Due overview
What is First Due?
First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place.
First Due is the last piece of software your agency needs to buy. Consolidate NFIRS, ePCR, fire prevention, pre-incident planning, scheduling & personnel management, asset & inventory, hydrants, training, community engagement, mobile response, and more into a single application with a sole login available anywhere on any device.
Who we serve:
- EMS
- Fire
- Federal
Starting price
Pros & Cons
Customer Support
Fire Service Management
Department Management
Updates and Feature Releases
Modules
Emergency Response
First Due’s user interface
First Due pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about First Due?
It tracks all of my department's pay codes, member training hours, and integrates our pre-plans with the mobile responder app, giving us the ability to share information with our personnel and surrounding mutual aid partners with ease.
Select to learn more
Who uses First Due?
Based on 58 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
First Due's key features
Most critical features, based on insights from First Due users:
All First Due features
Features rating:
First Due alternatives
First Due
Starting from
No pricing info
eSchedule
Starting from
1200
Per year
Aladtec
Starting from
No pricing info
PSTrax
Starting from
No pricing info
First Due integrations (3)
Integrations rated by users
We looked at 58 user reviews to identify which products are mentioned as First Due integrations and how users feel about them.
Integration rating: 4.0 (1)
“Provides accurate measurements for quoting without extra site visits. Speeds up estimating and improves accuracy on material and labor calculations.”
“This helps but is expensive.”
Bruce M.
General Manager
Integration rating: 4.0 (1)
“The information on their response page is a little easier to follow and pick out key information.”
Jason F.
Fire Chief
Integration rating: 5.0 (1)
First Due support options
Typical customers
Platforms supported
Support options
Training options
