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FormAssembly vs Microsoft Forms Comparison (2026)

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Good recommendations?

FormAssembly

Microsoft Forms

Overview

Seamlessly combine forms, emails, approvals, e-signatures, and notifications into one automated data collection solution with just a few clicks. Create powerful, repeatable processes with intuitive drag-and-drop responsive features.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

103

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs.”

Sarah F.

Marketing Technologist

“FormAssembly is solving the challenge of collecting and managing student data from multiple sources. Before we had to gather information through emails or spreadsheets which was time-consuming and prone to errors.”

Julia E.

Admissions and Records Officer

“The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field.”

Sarah F.

Marketing Technologist

Pros

“Ability to set up and share a form and read through responses which can be kept or deleted as necessary.”

Matthew L.

Teacher

“I like the simplicity of the forms creation and the possibility to use it for multiple different need, from simple consent forms to surveys and tests for employees.”

Ivan B.

Trainer and technical support

“Microsoft Forms provides diverse themes and templates, which affords me the freedom to customize my survey forms to fit my preferences.”

Martina E.

Sales Marketing Manager.

Cons

“Save and Resume is unwieldy (confusing and complicated) without upgrading to Teams at greater expense.”

Beverly M.

Director of Governmental Affairs and IT

“You're likely to fail your first few tests when setting up an integration with a CRM for example.”

Sarah F.

Marketing Technologist

“Integrations with other software can be done, but it is super dated on how things connect and hard to set up.”

Matt E.

Website Specialist

Cons

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination

“The workflow logic can get very complex and hard to manage for more involved business processes, so one should do some upfront flow planning and what criteria must be met to move to the next step.”

Chuck K.

President

“It doesn't allow much versatility in terms of aesthetics, it also does not have a lot of of the form options that some other form platforms have”

Dianne C.

Global event manager