FormAssembly Pricing, Features, Reviews & Comparison of Alternatives

FormAssembly

Cloud-based solution for creating forms and collecting data

4.38/5 (24 reviews)

FormAssembly overview

FormAssembly is a cloud-based solution that enables businesses of all sizes to create web forms and collect data. The platform includes a point-and-click interface which allows users to build, as well as update, forms with conditional logic, calculated fields and save/resume features. FormAssembly offers data security and privacy with built-in daily backups and real-time monitoring.

Primary features of FormAssembly include custom forms, process moderation, auto-responders, respondent authentication, built-in search, e-signatures, auto-suggest, notifications, and more. The platform includes an admin dashboard that enables users to view and edit forms, manage predefined content, add new accounts and modify access permissions. FormAssembly lets users add multiple form options such as drop-down lists, hints, response previews, and repeatable fields.

FormAssembly offers white-label solutions which allow businesses to personalize forms with custom fonts, logos, templates, and rich text. The platform also provides Google reCAPTCHA and original CAPTCHA tests to help protect forms against spam. The solution integrates with various third-party applications such as WordPress, Salesforce, MailChimp, AWeber, PayPal, Stripe, Google Sheets and TaskRay.
www.formassembly.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
FormAssembly screenshot: FormAssembly dashboard screenshotHow to Create a Web Form | Web Forms 101FormAssembly screenshot: FormAssembly web to case demo screenshotFormAssembly screenshot: FormAssembly form builder screenshotFormAssembly screenshot: FormAssembly validation rules screenshot

FormAssembly reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.2
  4.3
Mark Deuel

Simple form publisher gives non marketing/web design staff the ability to create and publish forms

Used daily for 2+ years
Reviewed 2018-06-19
Review Source: Capterra

Easy to use and set up. Was up and running within hours. Seamless integration into the CRM saved time and resources on data entry.

Pros
Easy to use with a drag and drop interface. Easily connects to our CRM (Salesforce) to create new records instantly. Branching logic allows you to build a single form for multiple audiences. Hidden fields allow for tracking and segmentation in the CRM. Ability to collect payment, save forms and return to them and many more. Customer service is responsive via email and even social media. User community is willing to share best practices, ideas, and help problem solve.

Cons
Would like to see more reporting ability directly out of Form Assembly. Within a form where the field is a date field, I would like the ability to restrict users from selecting certain dates (like weekends for appointments, etc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laine Kaminski

Great survey tool!

Used monthly for 1-2 years
Reviewed 2019-08-01
Review Source: Capterra

FormAssembly is a great tool to use to design, build, and send surveys to customers. It is able to connect with CRM software to be sent automatically as well, and the responses are automatically recorded in the CRM. FormAssembly also has reporting capabilities, which make it useful to see metrics on each question/response, response rate, etc.

Pros
I like Form Assembly's user interface - it is very easy to design a survey and connect with Salesforce (speaking from a back-end point of view). There are many types of question formats to choose from (picklist, multi-select checkbox, open-ended) and validation rules that you can implement to make sure the end-user is filling in the information correctly.

Cons
After setting up the connection with Salesforce, it was a bit difficult for my client to go in and edit form fields as necessary - they ended up breaking some things. The complexity could be toned down and made more everyday-user friendly.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Joshua Jackson

Best form tool for using with Salesforce

Used daily for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

FormAssembly is my go-to tool when I need to create a form that can push data into Salesforce. It offers great flexibility as to how the data gets pushed into salesforce and also allows you to pull data from Salesforce to have it populate the form as someone is filling it out.

Pros
Easy to Setup and use Great and responsive support Flexible integration options with Salesforce Ability to prefill forms with data before form loads Good documentation Many options for publishing forms

Cons
Error messages don't provide enough information at times to figure out what is wrong

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Amdall

Assess your needs first

Used daily for 6-12 months
Reviewed 2019-05-06
Review Source: Capterra

The employees I've interacted with have all been delightful and friendly. The software is largely reliable. I only urge a potential customer to beware if their use case is non-typical.

Pros
The connection to Salesforce is seamless. We had no trouble at all with importing data from the submissions or with pulling data from Salesforce into our forms with their "pre-connector."

Cons
I would not recommend this if you plan to embed the forms into a Drupal 8 site using the FormAssembly module. FA did not author and does not offer support for the Drupal module. FA also does not provide support for custom javascript, which is unfortunate if you want to do anything more complex than simple form logic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Easy to use and quick to set up

Used daily for 2+ years
Reviewed 2019-05-28
Review Source: Capterra

Great for spinning up quick surveys, sign-ups and evaluation forms

Pros
Forms are super easy to set up. You can put one together in less than an hour, even with no experience. It also has handy built in plug-ins for secure authentication and payment methods

Cons
Form Assembly doesn't do complex forms or work flows well

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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FormAssembly pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Professional - $99 per month
Professional - $89 per month, when paid annually
Premier - $249 per month
Premier - $224 per month, when paid annually

FormAssembly features

API
Automatic Notifications
Automatic Reminders
Customizable Branding
Customizable Templates
Data Import/Export
Real Time Data

Activity Dashboard (206 other apps)
Activity Tracking (151 other apps)
CRM Integration (125 other apps)
Calendar Management (176 other apps)
Custom Fields (142 other apps)
Customer Database (147 other apps)
Customizable Reporting (154 other apps)
Electronic Payments (128 other apps)
Email Integration (181 other apps)
Mobile Integration (126 other apps)
Reporting & Statistics (215 other apps)
Social Media Integration (160 other apps)
Third Party Integration (201 other apps)

Additional information for FormAssembly

Key features of FormAssembly

  • Collaboration
  • Drag & Drop
  • Offline Response Collection
  • Question Branching
  • Reporting/Analytics
  • Response Validation
  • Skip Logic
  • Supports Audio / Images / Video
  • Survey Builder
View All Features