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FormAssembly
5
57
4
40
3
4
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Forms in a Flash. Secure data collection made simple.
Table of Contents
FormAssembly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
FormAssembly overview
What is FormAssembly?
FormAssembly is a leading enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start.
With the latest edition of our platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, we eliminate the manual work of form building and data cleanup so you can move faster and make better decisions with trusted data.
Starting price
Pros & Cons
Form Creation
Salesforce Connector
User Interface
Customer Support
Pricing
FormAssembly’s user interface
FormAssembly review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about FormAssembly?
Users report that FormAssembly offers flexible form creation, strong Salesforce integration, and reliable data collection, making it valuable for businesses needing customizable forms and automated workflows. They find the drag-and-drop interface intuitive for basic tasks, but note that advanced customization and connectors can be complex and sometimes require technical knowledge or support. Some mention that forms look plain without extra effort, and visual customization is limited.
Reviewers indicate that customer support is generally responsive and helpful, though some experience delays or inconsistent assistance, especially with technical issues. They appreciate the platform’s security and ability to streamline data processes, but wish for more instant support options.
Select to learn more
Who uses FormAssembly?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FormAssembly's key features
Most critical features, based on insights from FormAssembly users:
All FormAssembly features
Features rating:
FormAssembly alternatives
FormAssembly
Starting from
No pricing info
Connecteam
Starting from
29
Per month
Jotform
Starting from
39
Per month
Google Workspace
Starting from
7
/user
Per month
FormAssembly pricing
Pricing plans
Pricing details:
User opinions about FormAssembly price and value
Value for money rating:
To see what individual users think of FormAssembly's price and value, check out the review snippets below.
Sarah F.
Marketing Technologist
Julia E.
Admissions and Records Officer
FormAssembly integrations (24)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as FormAssembly integrations and how users feel about them.
Integration rating: 5.0 (22)
Integration rating: 4.9 (8)
“Direct Salesforce CRM integration is unnecessary for the AWS console, as infrastructure provisioning and developer tooling operate completely independently of customer sales pipelines.”
“DP support when it comes to SF is very poor, as if those who built the SF package left the company and they didn't bother to hire anyone who knows how it works or is interested in improving it.”
Conann F.
Software Engineer
Integration rating: 4.0 (4)
“Fast Cash flow option when clients book their appointments”
Heather R.
Director of Operations
Integration rating: 4.5 (4)
“It allows us to better quantify, assess, and share results.”
“We have several Excel files that regularly pull data from eHour using API. I have Excel templates that have defined Power Query configured to use theHour API. I specify the month, and Power Query updates the API call parameters and pulls the data in.”
Dario H.
Workplace Program Specialist
Integration rating: 5.0 (3)
Integration rating: 3.0 (2)
“I use payment gateway for international transcation”
“PayPal integration is important because many customers already use and trust it. Giving them the option to pay through PayPal alongside Stripe’s other payment methods makes the checkout process more convenient and flexible.”
Dr K.
Managing Director
FormAssembly customer support
What do users say about FormAssembly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FormAssembly customer support.
Widespread user sentiment highlights responsive, knowledgeable, and helpful customer support from the FormAssembly team.
A limited number of users report slow response times and inconsistent support quality, especially for technical or urgent issues.
Support options
Training options
To see what individual users say about FormAssembly's customer support, check out the review snippets below.
“I would appreciate a better way to filter responses from workflow responses; the same way we can filter responses with regular forms.”
Jennifer W.
Data and System Specialist
“There was an unfortunate delay connecting with Support when we first got FormAssembly, but that has mostly been remedied.”
Lorraine G.
Executive Director
“There have been some issues with technical/product support, where more than a day would pass before a response was provided.”
James P.
Director, IT
“The page loads for the connectors can be very slow.”
Jeffrey C.
Enrollment Systems Administrator
FormAssembly FAQs
Q. What level of support does FormAssembly offer?
FormAssembly offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, 24/7 (Live rep)
