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Jotform vs FormAssembly Comparison (2026)
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Good recommendations?
Jotform
4.7
(2.9K)5
2.1K
4
647
3
83
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FormAssembly
4.5
(103)5
57
4
40
3
4
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Jotform helps you create online forms and collect data, all without needing to write a single line of code.
Seamlessly combine forms, emails, approvals, e-signatures, and notifications into one automated data collection solution with just a few clicks. Create powerful, repeatable processes with intuitive drag-and-drop responsive features.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
647
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.5
103
5
4
3
2
1
57
40
4
2
0
- Value for money
- Ease of use
- Features
- Customer support
82%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”
Gary A.
Founder CEO
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“FormAssembly is solving the challenge of collecting and managing student data from multiple sources. Before we had to gather information through emails or spreadsheets which was time-consuming and prone to errors.”
JE
Julia E.
Admissions and Records Officer
“The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs.”
Sarah F.
Marketing Technologist
“Great customer support and ease of creating forms, including lengthy ones with many add-on questions that display if the first question is "yes".”
BM
Beverly M.
Director of Governmental Affairs and IT
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”
Jeff R.
Project Manager
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
Cons
“Save and Resume is unwieldy (confusing and complicated) without upgrading to Teams at greater expense.”
BM
Beverly M.
Director of Governmental Affairs and IT
“Integrations with other software can be done, but it is super dated on how things connect and hard to set up.”
Matt E.
Website Specialist
“There is a learning curve to get some of the features up and running, and we have run into some issues regarding reports working properly.”
LG
Lorraine G.
Executive Director
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Verification
- Data Visualization
- Digital Signature
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Feedback Management
- File Management
- File Storage
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Capture
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Marketing Automation
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Quizzes
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Single Sign On
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third-Party Integrations
- URL Customization
- Version Control
- Visitor Registration
- Visual Analytics
- Web Forms
- Workflow Automation
- Workflow Management
- Total features100
- 360 Degree Feedback
- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Publishing Options
- Continuous Feedback
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Verification
- Data Visualization
- Digital Signature
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Feedback Management
- File Management
- File Storage
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lead Capture
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Marketing Automation
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Provider Practice
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Notes Management
- Offline Access
- Offline Response Collection
- Online Booking
- Online Payments
- Online Polling
- Online Registration
- Onsite Registration
- Outcome Assessment Tools
- PDF Conversion
- PDF Reader
- Patient Communications
- Patient Database
- Patient Intake
- Patient Monitoring
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Performance Review Management
- Permit Issuance
- Phone Polling
- Practice Management
- Pre-built Templates
- Presentation Tools
- Progress Notes
- Progress Reports
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Quizzes
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Single Sign On
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third-Party Integrations
- URL Customization
- Version Control
- Visitor Registration
- Visual Analytics
- Web Forms
- Workflow Automation
- Workflow Management
Integrations
- Total integrations90
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- Chargent
- ClickUp
- Constant Contact
- Copper
- Docmosis
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- FreshBooks
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Workspace
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Marketo Measure
- Meta for Business
- Microsoft Excel
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Postman
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- TaskRay
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iATS
- iContact
- monday AI Work Platform
- Total integrations21
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- Chargent
- ClickUp
- Constant Contact
- Copper
- Docmosis
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- FreshBooks
- Freshdesk
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Workspace
- Highrise
- HubSpot CRM
- IFTTT
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Marketo Measure
- Meta for Business
- Microsoft Excel
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Mollie
- MongoDB
- Netskope One Platform
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Postman
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe Payments
- TaskRay
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iATS
- iContact
- monday AI Work Platform
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