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forms.app vs Microsoft Forms Comparison (2026)

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Good recommendations?

forms.app

Microsoft Forms

Overview

Online form builder & survey maker application that helps businesses create professional-looking online forms and collect unlimited responses.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

275

192

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“The app is simple, efficient, and highly useful for surveys and document management, customer support responds quickly, and new features are developed rapidly”

Arzum U.

Creative Director

“As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders.”

Sude Ö.

Pharmacist

“It helps me organize client information and feedback quickly, and it saves time in my daily workflow”

Sanem D.

Freelancer Independent

Pros

“The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.”

Daniel C.

Business Analyst

“I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge.”

Beulah G.

Senior Business Analyst

“It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms.”

Beulah G.

Senior Business Analyst

Cons

“The mobile experience also feels a bit less polished than the desktop version; some forms don't render quite as smoothly on smaller screens. And while the templates are useful as a starting point, they can feel a little generic, so I usually end up customizing heavily to make them feel original.”

Burak G.

Co-Founder

“Additionally, it currently lacks a robust offline data collection mode, making it less ideal for field work in areas with poor connectivity.”

ÖG

Özlem G.

UI-UX Designer

“Occasionally, managing responses on mobile could feel less smooth, especially with longer forms.”

Sena B.

travel jr expert

Cons

“One thing that's kind of annoying is the lack of customization options for our survey templates.”

Daniel C.

Business Analyst

“The biggest limitation is the lack of advanced customization and more sophisticated form logic.”

Beulah G.

Senior Business Analyst

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination