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SurveyMonkey vs forms.app Comparison (2026)

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Good recommendations?

SurveyMonkey

forms.app

Overview

SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

Online form builder & survey maker application that helps businesses create professional-looking online forms and collect unlimited responses.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

10.5K

6.8K

498

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.7

274

191

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”

Emilia W.

Network Support Coordinator

“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”

Ashley G.

HR Manager

“I especially appreciate the variety of question types, customization options, and detailed analytics that help turn responses into actionable insights.”

Jenny H.

Communications Director

Pros

“The app is simple, efficient, and highly useful for surveys and document management, customer support responds quickly, and new features are developed rapidly”

Arzum U.

Creative Director

“The Conditional Logic is Magic for sign-ups, helping me set up smart rules (like asking about gluten only if you pick "Vegan") which keeps my data spotless. Plus, they are genuinely Mobile-Ready, which significantly boosted my response rates among my phone-addicted peers.”

Ahmet a.

sales and marketing

“As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders.”

Sude Ö.

Pharmacist

Cons

“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”

Emilia W.

Network Support Coordinator

“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”

Ronith C.

Student

“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”

Emma W.

Assistant manager

Cons

“The mobile experience also feels a bit less polished than the desktop version; some forms don't render quite as smoothly on smaller screens. And while the templates are useful as a starting point, they can feel a little generic, so I usually end up customizing heavily to make them feel original.”

Burak G.

Co-Founder

“Additionally, it currently lacks a robust offline data collection mode, making it less ideal for field work in areas with poor connectivity.”

ÖG

Özlem G.

UI-UX Designer

“I struggled with the Integration Bottleneck, having to manually export data instead of getting real-time sync for our shared Google Sheets during club planning.”

Ahmet a.

sales and marketing