GroHawk Pricing, Features, Reviews & Comparison of Alternatives

GroHawk

Customer feedback & engagement & NPS score calculator

5.0/5 (1 review)

GroHawk overview

GroHawk is a free customer engagement platform that allows companies to hear what customers are saying and react immediately, to drive engagement and create loyal, raving customers. Businesses can react and engage customers immediately after feedback is received.

Using the Net Promoter Scoring methodology, GroHawk allows users to measure the customer experience they are providing. Once heard, the smart AI algorithms segment these users allowing businesses to drive retention and referrals.

GroHawk also allows users to manage their reputation and actively drive Google and Facebook reviews. The live widget enables users to push real testimonials from clients directly into the business website in real time.
www.grohawk.com

Pricing

Starting from
£27/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
GroHawk screenshot: Hear what customers are saying about the business directly to any deviceIntroducing GroHawk - Are your customers 😃 or 😡?!GroHawk screenshot: The responsive interface allows users to leave an NPS score and leave their sentiments in secondsGroHawk screenshot: The GroHawk dashboard allows users to see the business' NPS score at a glance and delve into responsesGroHawk screenshot: The reporting module allows users to delve into the vitals of each campaign

GroHawk reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.0
  5.0
  5.0
Paul Forsythe

Enables us to get customer feedback extremely easily

Used daily for 6-12 months
Reviewed 2017-11-09
Review Source: Capterra

Great customer feedback.Very easy for our customers to use and navigate and give us feedback on their visits to our business. Enables us to act and rectify quickly on any negative comments that maybe left on the system and turn things round.

Read the full review

GroHawk pricing

Starting from
£27/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic - Free

Growth - £27/month

Pro - £77/month

Business - £117/month

Enterprise - Contact GroHawk

GroHawk features

Activity Dashboard
Automatic Notifications
Social Media Integration

API (310 other apps)
Activity Tracking (132 other apps)
Automatic Reminders (163 other apps)
CRM Integration (118 other apps)
Calendar Management (157 other apps)
Contact Database (113 other apps)
Custom Fields (130 other apps)
Customer Database (125 other apps)
Customizable Branding (156 other apps)
Customizable Reporting (135 other apps)
Customizable Templates (135 other apps)
Data Import/Export (151 other apps)
Electronic Payments (118 other apps)
Email Integration (156 other apps)
Mobile Integration (121 other apps)
Reporting & Statistics (181 other apps)
Third Party Integration (175 other apps)

Additional information for GroHawk

Key features of GroHawk

  • Churn management
  • Analytics
  • Custom survey URLs
  • Feedback automation
  • Surveys & feedback
  • Customizable questions
  • Social sharing
  • Net Promoter Score
  • Review listings
  • Real time reporting
  • Engagement analytics
  • Activity dashboard
  • Testimonial widget
  • Social media integration
  • Email surveys
View All Features

Benefits

Find out the business' Net Promoter Score with GroHawk.

Drive client referrals using social platforms such as Facebook, Twitter and WhatsApp.

Increase service recovery and retention of existing clients.

Manage the company's online reputation on Google and Facebook reviews.

Gather live feedback from customers, and embed testimonials from customers directly into the website in real time.