Interceptum Reviews

Interceptum

Online survey & enterprise feedback management platform

5.0/5 (7 reviews)

Dominic S

Strong survey software, hosted in Canada with a very responsive response team.

Used weekly for 2+ years
Reviewed 2017-03-20
Review Source: Capterra

I needed to find a survey tool that was hosted in Canada and had features available in popular US-based tools. I trialed Interceptum about 3 years ago and have kept with it, running over 30 surveys through the tool. The interface is as intuitive as some of the other tools I have used and the price point is quite reasonable for what we get out of it. There are some more complicated activities that require a bit of a learning curve. The documentation could use an update and could be better searchable, but I have rarely had to refer to it. Any problems I have encountered are always addressed quickly by Interceptum, either through an explanation or a fix. The have always come across as very receptive to new ideas/observations. Out of the box, the tool isn't visually flashy, but I have yet to explore the personalization features to make it stand out, so this is probably my own fault. From a mobile perspective, we haven't had any large challenges, once again, it is functional but not flashy. The tool's responsiveness to different mobile devices has improved over the last few years. Overall a good tool for the job. Team's responsiveness and included feature set

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Interceptum

Online survey & enterprise feedback management platform

fermineduar Quijada Gonzalez

It is one of the best tools for the design, creation and edition of surveys and information gatherin

Used weekly for 6-12 months
Reviewed 2018-06-27
Review Source: Capterra

* Allows easy and quick creation of surveys with personalized content. * Once the survey is created, you can edit, update or copy it. * It has a practical and super useful log of changes. * It has a powerful interface that allows to define who are the participants with access to a specific survey or its content. * You can define from when and until when the survey will be active or inactive and * You can Define individual users or Groups, Printing permits. * It has graphs and statistics of results for the analyzes. * Excellent tools for publication and mailing

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Interceptum

Online survey & enterprise feedback management platform

Patrick Leblanc

Exactly what we needed

Used weekly for 2+ years
Reviewed 2017-03-08
Review Source: Capterra

We've been using Interceptum for two years and have been extremely pleased with the product. We use it on a weekly basis for internal and external surveys. Its a great way to gather feedback and set efficient actions plans in order to satisfy our customers.Its ease of use, fully bilingual interface, graphics and results analysis is quite powerful.

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Interceptum

Online survey & enterprise feedback management platform

Marc Mousseau

Interceptum is complete with features you didn't know you needed

Used monthly for 2+ years
Reviewed 2017-03-08
Review Source: Capterra

The capabilities, features and integration options are plenty. This product has many features all bundled out-of-the-box... features I haven't seen included in other similar products. Get to know the many features and options, and you'll be glad you to have them. The tools allow for creating simple or extremely complex forms, surveys, questionnaires. Very happy with the product, the features and the support. Also, love the automated scheduling options for following-up on incomplete surveys.Many features out-of-the-box. So many options. Automated email scheduling. Reporting.

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Interceptum

Online survey & enterprise feedback management platform

Julia Arndt

Comprehensive Tool & Excellent Support

Used weekly for less than 6 months
Reviewed 2017-03-08
Review Source: Capterra

I just started testing Interceptum as a technological solution to issues we were having with data entry, data capture and data analysis. I have found the tool to be quite flexible and the team has been quite supportive in teaching me and helping me to get our monitoring and tracking system built. The purpose of this system is to understand what is going on in the program so that we can allocate resources appropriately, and report results to our funder. Thomas has been more than helpful in the training and troubleshooting things that I have requested or needed a solution to. The support he has provided has been efficient and transcended my limitations as I haven't built surveys in a tool for some time. The functionality, options and choices.

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Interceptum

Online survey & enterprise feedback management platform

cathleen knotsch

A happy customer

Reviewed 2017-03-13
Review Source: Capterra

As a beginner in using online surveys, I can recommend interceptum because I am able to follow the instructions when building the surveys; I am very impressed with the support I am receiving, always quick response time and VERY clear language, both very valuable to my position and its tasks. We have are only using surveys but I understand that this company can do much more. I look forward to exploring other activities. We wanted a Canadian-based company for our surveys and we are very satisfied with interceptum.

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Interceptum

Online survey & enterprise feedback management platform

Thierry Tremblay

A must-have for any business

Reviewed 2017-03-19
Review Source: Capterra

We have been using Interceptum for the past seven years to help us gather feedback from our clients. During that time, their development team implemented some great custom features that we needed. We are extremely satisfied with Interceptum. Its easy-to-use interface and great customer support make it an asset to our business. I would recommend it to anyone. Easy to use, great support and the ability to have it customized to fit our exact needs

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Interceptum

Online survey & enterprise feedback management platform