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Kangaroo vs LoyaltyLion Comparison (2026)

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Kangaroo logo

Kangaroo

LoyaltyLion logo

LoyaltyLion

Overview

Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

LoyaltyLion is a data-driven customer loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion to create fully customised loyalty programs that are proven to increase customer engagement, retention and spend.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

261

5

4

3

2

1

228

31

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.4

19

5

4

3

2

1

14

3

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“We loved the ability to create unique rewards and automate marketing campaigns to target different customer behaviors, which is critical for an e-commerce store like ours.”
NH

Nour H.

Online Shop Admin

“We liked the flexibility to customise points, rewards, and customer tiers, and the dashboard is simple to use for tracking customer activity.”
NE

Nour E.

Owner manager

“Platform Flexibility and Features: The app allows for a deep level of customization on our specific needs for petshoplebanon.com.”
NH

Nour H.

Online Shop Admin

Pros

Not enoughreviews yet

Cons

“Sometimes the syncing between in-store and online customers is slow, which can create duplicate accounts or delays in points showing up.”
NE

Nour E.

Owner manager

“Not being able to adjust or change tiers without starting the customers back to 0.I wish it was easier to make changes without it effecting the customers points.”
RG

Rudy G.

owner

“Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up.”
DH

Donna H.

Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features119
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Awards Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Churn Management
  • Client Portal
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contest Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Marketers
  • For Sales Teams/Organizations
  • For Small Businesses
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Knowledge Management
  • Loyalty Cards
  • Loyalty Program
  • MMS
  • Marketing Automation
  • Mass Texting
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Predictive Analytics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Sweepstakes
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction History
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features22
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Awards Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Churn Management
  • Client Portal
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contest Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Marketers
  • For Sales Teams/Organizations
  • For Small Businesses
  • Gamification
  • Gift Card Management
  • Incentive Management
  • Knowledge Management
  • Loyalty Cards
  • Loyalty Program
  • MMS
  • Marketing Automation
  • Mass Texting
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Predictive Analytics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Sweepstakes
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction History
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations10
  • Adobe Commerce
  • Amazon API Gateway
  • Attentive
  • Bazaarvoice
  • BigCommerce
  • Bloomreach
  • ConnectPOS
  • Constant Contact
  • Dotdigital
  • Fresh Relevance
  • Gatsby
  • Glew
  • Gorgias
  • HubSpot Marketing Hub
  • Klaviyo
  • Lightspeed Retail
  • Listrak
  • Loox
  • LoudCrowd
  • MESA
  • Okendo
  • Omnisend
  • Opinew
  • Pepperi
  • PostPilot
  • Re:amaze
  • Recharge
  • RedEye
  • Shopify
  • Shopify Plus
  • Shopney
  • Stamped.io
  • Trustpilot
  • Weglot
  • WooCommerce
  • Yotpo
  • Zendesk Suite
  • Total integrations31
  • Adobe Commerce
  • Amazon API Gateway
  • Attentive
  • Bazaarvoice
  • BigCommerce
  • Bloomreach
  • ConnectPOS
  • Constant Contact
  • Dotdigital
  • Fresh Relevance
  • Gatsby
  • Glew
  • Gorgias
  • HubSpot Marketing Hub
  • Klaviyo
  • Lightspeed Retail
  • Listrak
  • Loox
  • LoudCrowd
  • MESA
  • Okendo
  • Omnisend
  • Opinew
  • Pepperi
  • PostPilot
  • Re:amaze
  • Recharge
  • RedEye
  • Shopify
  • Shopify Plus
  • Shopney
  • Stamped.io
  • Trustpilot
  • Weglot
  • WooCommerce
  • Yotpo
  • Zendesk Suite

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