LoyaltyLion Pricing, Features, Reviews & Comparison of Alternatives

LoyaltyLion

Loyalty & engagement platform for eCommerce

4.77/5 (13 reviews)

LoyaltyLion overview

LoyaltyLion is a data-driven loyalty and engagement platform utilized by eCommerce brands worldwide. Merchants use LoyaltyLion to create fully customised loyalty programs and increase customer engagement, retention and spend with points and rewards, referrals, integrations, customer communications, and more. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store. Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping.

Users can send customers personalized loyalty emails to remind them of their available points balance and to encourage site visits. On-site loyalty notifications alert customers to any other available rewards or earning opportunities while browsing. Desktop and mobile notifications help users reach program members on whichever device they use. LoyaltyLion supports fully branded loyalty experiences, allowing users to create and customize their own full-page loyalty program complete with their store’s main theme. Users can embed their loyalty components on either product or post-purchase pages, and encourage advocacy from existing customers by promoting incentivized email, social and mobile referrals. Customers can also receive points for social media likes and shares. Users can analyze loyalty data to gain insight into program performance, as well as individual buying behaviors. LoyaltyLion integrates with marketing tools like ESPs, help desks, subscription partners, and review platforms.
loyaltylion.com

Pricing

Starting from
$159/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
LoyaltyLion screenshot: Follow the simple setup wizard to launch in minutesIntroduction to LoyaltyLionLoyaltyLion screenshot: Encourage customers to return with loyalty rewards and inbuilt reminder emailsLoyaltyLion screenshot: Reward customers for successful referrals via Facebook, Twitter, email, and blogsLoyaltyLion screenshot: Each store can offer different rewards and incentives

LoyaltyLion reviews

Excellent
10

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  4.6
Alex Jensen

Very good loyalty software but could use a few upgrades

Used daily for 1-2 years
Reviewed 2019-04-01
Review Source: Capterra

Overall I've been happy with Loyalty Lion. For the price compared to other solutions out there, it can't be beat. Would highly recommend to anyone looking for a loyalty program for their store.

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Ben Slaven

Easy to setup and requires very little attention once the loyalty programs are running

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

Loyalty Lion are a great company to work with. They like to keep things simple, as do we, and the approach is working nicely.

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Carlos Garay

Incredible Price Structure | Easy to Set-up | Powerful Features | Incredible Customization & Support

Used daily for 6-12 months
Reviewed 2018-12-19
Review Source: Capterra

Paid more at the beginnig than with our previous loyalty program (S-Loyalty), but the value was incredible. Customer value went way up, and I was able to see which rewards get used the most, and get a higher Customer Lifetime Value.

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Danny Taing

The most powerful one-click integration Rewards program out there!

Used weekly for 6-12 months
Reviewed 2018-12-04
Review Source: Capterra

I would recommend LL to any Shopify merchant that is looking to get started with a robust one-click integrated Rewards program!

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Chantal Renn

Easy to use and very valuable!

Used daily for 6-12 months
Reviewed 2018-11-16
Review Source: Capterra

Competing in the e-commerce space can be difficult so having a really tailored program like this is hugely valuable to ensure customers feel engaged with the brand, and are valued themselves. I look forward to seeing what Loyalty Lion do next.

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LoyaltyLion pricing

Starting from
$159/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

LoyaltyLion's pricing is based on the number of orders a store receives per month. A free plan is available on Shopify, but there are four other paid plans.
- Small Business (800 orders per month): $159 per month
- Classic (up to 2000 orders per month): $399 per month
- Advanced (up to 4000 orders per month): $699 per month
- Enterprise: Contact LoyaltyLion for pricing information

LoyaltyLion features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Customizable Branding
Email Integration
Third Party Integration

Automatic Reminders (169 other apps)
CRM Integration (123 other apps)
Calendar Management (163 other apps)
Contact Database (118 other apps)
Custom Fields (138 other apps)
Customer Database (135 other apps)
Customizable Reporting (140 other apps)
Customizable Templates (143 other apps)
Data Import/Export (155 other apps)
Electronic Payments (122 other apps)
Mobile Integration (123 other apps)
Reporting & Statistics (191 other apps)
Social Media Integration (142 other apps)

Additional information for LoyaltyLion

Key features of LoyaltyLion

  • CSS theme editor
  • Campaign management
  • Customer activity reporting
  • Customer activity tracking
  • Customer advocacy rewards
  • HTML editor for emails
  • In-built analytics
  • In-cart rewards, instant points & tiers
  • Integrated loyalty program
  • Loyalty emails
  • Loyalty points & rewards
  • Loyalty tiers
  • Mobile referrals (WhatsApp)
  • On-site loyalty notifications
  • Real-time statistics
  • Referral incentives
  • Referral widget
  • Referrals
  • Review incentives
  • Rewards management
  • Shopify POS integration
View All Features

Benefits

• Encourage repeat purchases by rewarding onsite activities such as site visits, purchases, birthdays, and more.

• Offer rewards including free shipping, exclusive products and money off vouchers.

• Encourage customers to act as advocates by incentivizing positive reviews with points.

• Use loyalty emails and on-site notifications to keep customers engaged and communicate points.

• Acquire customers more cost-effectively through referrals via email, Facebook, Messenger, Twitter and WhatsApp.

• Create up to four customizable tiers with exclusive benefits and place customers in tiers based on behaviours or actions.

• Create an integrated loyalty program with an interactive, on-brand loyalty experience customised to reflect your brand.