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LoyaltyLion Logo

Loyalty & engagement platform for eCommerce

Last updated: February 2025

Table of Contents

LoyaltyLion - 2025 Pricing, Features, Reviews & Alternatives

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Last updated: February 2025

What is LoyaltyLion?

LoyaltyLion is a data-driven loyalty and engagement platform utilized by eCommerce brands worldwide. Merchants use LoyaltyLion to create fully customised loyalty programs and increase customer engagement, retention and spend with points and rewards, referrals, integrations, customer communications, and more. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store. Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping.

Users can send customers personalized loyalty emails to remind them of their available points balance and to encourage site visits. On-site loyalty notifications alert customers to any other available rewards or earning opportunities while browsing. Desktop and mobile notifications help users reach program members on whichever device they use. LoyaltyLion supports fully branded loyalty experiences, allowing users to create and customize their own full-page loyalty program complete with their store’s main theme. Users can embed their loyalty components on either product or post-purchase pages, and encourage advocacy from existing customers by promoting incentivized email, social and mobile referrals. Customers can also receive points for social media likes and shares. Users can analyze loyalty data to gain insight into program performance, as well as individual buying behaviors. LoyaltyLion integrates with marketing tools like ESPs, help desks, subscription partners, and review platforms.

Benefits of using LoyaltyLion

• Encourage repeat purchases by rewarding onsite activities such as site visits, purchases, birthdays, and more.

• Offer rewards including free shipping, exclusive products and money off vouchers.

• Encourage customers to act as advocates by incentivizing positive reviews with points.

• Use loyalty emails and on-site notifications to keep customers engaged and communicate points.

• Acquire customers more cost-effectively through referrals via email, Facebook, Messenger, Twitter and WhatsApp.

• Create up to four customizable tiers with exclusive benefits and place customers in tiers based on behaviours or actions.

• Create an integrated loyalty program with an interactive, on-brand loyalty experience customised to reflect your brand.

Starting from

399

Per month

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LoyaltyLion's key features

Most critical features, based on insights from LoyaltyLion users:

Loyalty Program
Rewards Management
Member Portal
Campaign Management
Customizable Branding
Email Marketing

All LoyaltyLion features

Features rating:

Activity Dashboard
Third-Party Integrations
API
Campaign Analytics
CRM
Customer Activity Tracking
Discount Management
eCommerce Management
Membership Management
Promotions Management
Referral Tracking

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LoyaltyLion pricing

Value for money rating:

Starting from

399

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

LoyaltyLion support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Live Online
Documentation
Webinars
In Person
Videos

LoyaltyLion reviews

Overall rating

4.4

/5

19

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

14

3

0

0

2

Pros
“Really easy to set up and customize your own rewards which is really nice for designing and creating a new loyalty rewards system.”
“The set up is easy, and integrations available are superb. Plus you can customize rewards to really influence customer behaviors to maximize customer value, either through revenue or engagement.”
“An awesome software service which will totally overhaul your rewards program and increase repeat customers.”
Cons
“Imagine waiting weeks for a reply and when it comes it's conflicting and offers no real help.”
“The only downside is that we use ReCharge for our subscription platform and LoyaltyLion doesn't integrate too deeply with ReCharge.”
“We're still on the learning curve but it really has been confusing with the time zone settings that are immovable.”

LoyaltyLion FAQs

Q. What type of pricing plans does LoyaltyLion offer?

LoyaltyLion has the following pricing plans:
Starting from: $399.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of LoyaltyLion?

LoyaltyLion has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does LoyaltyLion support?

LoyaltyLion supports the following languages:
Swedish, Thai, Polish, English, Chinese (Simplified), Indonesian, Italian, Turkish, Spanish, Hungarian, Portuguese, Finnish, Irish, Danish, German, Korean, French, Chinese (Traditional), Norwegian (Bokmal), Arabic, Dutch, Ukrainian, Japanese, Czech, Russian, Hebrew


Q. Does LoyaltyLion offer an API?

Yes, LoyaltyLion has an API available for use.


Q. What other apps does LoyaltyLion integrate with?

LoyaltyLion integrates with the following applications:
HubSpot Marketing Hub, Shopify Plus, Adobe Commerce, Klaviyo, Feefo, Mailchimp, Trustpilot, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does LoyaltyLion offer?

LoyaltyLion offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

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