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Locobuzz Logo

Digital customer experience management

Table of Contents

Locobuzz - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Locobuzz overview

What is Locobuzz?

Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Locobuzz provides real-time reputation management capabilities that monitor, respond to, and perform analysis on all social platforms as well as digital sources such as eCommerce sites or application review sections, allowing users to manage a brand’s reputation in real time.

Key benefits of using Locobuzz

Locobuzz recognizes the role of machine learning and is investing heavily in it. In its product roadmap, a lot of features are based on machine learning which is currently non-existent in this domain. Some of them are listed below:

Single Smart Response Engine – ability to automatically provide a valid response to a use ron social media channels based on previous responses using ML/AI
Deviation alert -Ability to identify deviation in key indicators like engagement, volumes, sentiments and notify

Smarter dashboards – features to add custom columns, change chart types, rationalise data. This will improved BI capabilities of Locobuzz.

Starting price

399flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Ease of Use

Integrations

Locobuzz’s user interface

Ease of use rating:

Locobuzz pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(22)
5(21)

What do users say about Locobuzz?

Locobuzz is a good platform but sometimes it becomes difficult for agent to understand the platform.

Select to learn more


Who uses Locobuzz?

Based on 44 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Marketing and Advertising
Financial Services
Banking
Logistics and Supply Chain
Others

Use cases

Social Media Analytics Tools
Social Media Monitoring
Reputation Management
Customer Experience
Social CRM Tools

Locobuzz's key features

Most critical features, based on insights from Locobuzz users:

Reporting/Analytics
Natural language processing
Dashboard
Social media monitoring
Negative feedback management
Sentiment analysis

All Locobuzz features

Features rating:

Real-Time notifications
Multi-Channel communication
Reporting & statistics
Multi-Channel data collection
Response management
Predictive analytics
Social listening
Social media integration
Brand tracking
Speech recognition
Surveys & feedback
Performance metrics
Multi-Language
Multi-Channel social integration
Activity tracking
Customer experience management
Engagement tracking
AI/Machine learning
Customer engagement
Review monitoring
Post scheduling
Customer social profiles
Monitoring
Multi-Channel management
Mobile alerts
Mobile access
Marketing automation
Live chat
Lead capture
Lead attribution
Keyword tracking
Intent recognition
Influencer tracking
Impact measurement
Filtering
Feedback management
Workflow management
Widgets
Visual analytics
Trend analysis
Third-Party integrations
Text analysis
Tagging
Survey/Poll management
Social Performance Management
Search/Filter
Reputation management
Reminders
Real-Time reporting
Real-Time monitoring
Real-Time data
Real-Time analytics
Pre-Configured bot
Multi-Channel marketing
Competitor monitoring
Competitive analysis
Communication management
Collaboration tools
Code-free development
Chatbot
Chat/Messaging
Chat Transcript
Campaign scheduling
Campaign management
Campaign analytics
Calendar/Reminder system
Calendar management
Benchmarking
Autoresponders
Automated scheduling
Audience targeting
API
Alerts/Notifications
Alerts/Escalation
Activity dashboard
Access controls/permissions
@mentions
Email tracking
Email templates
Email marketing
Email management
Email alerts
Data visualization
Data import/export
Dashboard creation
Customizable templates
Customizable reports
Customizable forms
Customizable fields
Customizable branding
Customer support
Customer Service Analytics
Customer segmentation
Customer database
CRM
Contextual guidance
Content management
Contact management
Contact database
Configurable workflow

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Locobuzz pricing

Value for money rating:

Starting from

399

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Locobuzz price and value

Value for money rating:

To see what individual users think of Locobuzz's price and value, check out the review snippets below.

“Overall a good experience and we at Cerebrate are pretty positive that the tool will get more robust in terms of analytics and insights. Both Dream11 and Cerebrate have a huge expectations.”
SM

Somesh M.

Senior Executive - Social Listening

“Good with the product and happy with the instant resolution by the support team.”
DR

David R.

Nodal Offcer

Locobuzz support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
In Person
Documentation
Webinars

Locobuzz FAQs

Q. Who are the typical users of Locobuzz?

Locobuzz has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does Locobuzz support?

Locobuzz supports the following languages:
Arabic, Dutch, English, German, Hindi, Irish, Korean, Spanish, Thai


Q. Does Locobuzz support mobile devices?

Locobuzz supports the following devices:
Android, iPhone


Q. Does Locobuzz offer an API?

Yes, Locobuzz has an API available for use.


Q. What level of support does Locobuzz offer?

Locobuzz offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk

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